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Best Western Plus Carriage Inn

Photo gallery for Best Western Plus Carriage Inn

Primary image
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Best Western Plus Carriage Inn

VIP Access

Best Western Plus Carriage Inn

3.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

Explore the area

  • Popular LocationSherman Oaks Castle Park14 min walk
  • Popular LocationSherman Oaks Galleria2 min drive
  • Popular LocationThe Japanese Garden6 min drive
  • AirportBurbank, CA (BUR-Hollywood Burbank)25 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

Van Nuys

Located in Van Nuys, Best Western Plus Carriage Inn is near the airport and near a metro station. Woodley Lakes Golf Course and Van Nuys Golf Course are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Sherman Oaks Castle Park and Iceland Ice Skating Rink. Don't miss out on a visit to Universal Studios Hollywood.
Visit our Van Nuys travel guideOpens in a new window
Map

What's nearby

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 2 min drive
  • Van Nuys Sherman Oaks War Memorial Park - 6 min drive
  • The Japanese Garden - 6 min drive
  • Iceland Ice Skating Rink - 6 min drive

Getting around

  • Van Nuys Station - 13 min drive
  • North Hollywood Station - 16 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 24 min drive

Restaurants

  • El Katracho - 12 min walk
  • Wendy's - 16 min walk

About this property

Best Western Plus Carriage Inn

3.5-star eco-friendly hotel near Sherman Oaks Castle Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 5 AM–11:30 AM: USD 5.00-15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Guest rating 4+
Guest rating 4+
3 star
3 star
Family-friendly
Family-friendly
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 25 July 2022 to 31 August 2022 (completion date subject to change). The following areas are affected:
  • Spa tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 36 lbs/16 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 11 Sept 2022 start from £129.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 16 kg per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Carriage Inn?

Self-parking is free at this property.

What time is check-in at Best Western Plus Carriage Inn?

Check-in is from 3 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Checkout is at noon.

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this eco-friendly hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Iceland Ice Skating Rink and Van Nuys Sherman Oaks War Memorial Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Plus Carriage Inn and receive a full refund?

Yes, Best Western Plus Carriage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Carriage Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 487 out of 1001 reviews
5 - Excellent 49%
Rating 4 - Good. 322 out of 1001 reviews
4 - Good 32%
Rating 3 - Okay. 105 out of 1001 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 42 out of 1001 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palm trees surrounding the property. Rooms clean. Would definitely recommend
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, not the best but it was great given the area.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a perfect location near to universal studios. The area is well lit and the staffs were friendly. Room is clean.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is managed really well. We were greeted kindly at check-in by the manager. The property is well run and the swimming pool is wonderful. Beds are comfortable and rooms are clean. Very nice day.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good , no complaints
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
Location and cleanliness
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received excellent support and information at check in. This is our third stay and the staff in reception is fantastic. Somewhat disappointed in the condition of our room this trip. The floor was not vacuumed and the toilet needed a good cleaning. Parking for late arrival is a challenge too. But in spite we plan to stay here again.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Fly Away, Target close by, restaurant on premises.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this was an older motel style accommodation and yet it was well maintained and quiet. Reminded me our logging during a 1970s family trip to CA when a kid. The landscaping was well maintained too and full of blooming plants. One of our favorite places to stay on our 2 week driving trip.
Stayed 2 nights in Jun 2022