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Reviews of Azura Beach Resort - All Inclusive - Adults Only

4 out of 5
Azura Beach Resort - All Inclusive - Adults Only
Playa Samara, Carrillo, Sámara, Guanacaste

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 441 reviews" "
Rating 8 - Good. 93 out of 441 reviews" "
Rating 6 - Okay. 52 out of 441 reviews" "
Rating 4 - Poor. 25 out of 441 reviews" "
Rating 2 - Terrible. 28 out of 441 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tine, durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a lot of hotels around the world and Azura is on the top list! The grounds, the staff, the service, the food and drinks, the pools , the beach, the rooms, the beds- EVERYTHING is absolutely amazing. Can highly recommend this place if you are looking for a luxurious and memorable vacation. Pura Vida🇨🇷🙌🇨🇷🙌🇨🇷
Stayed 7 nights in Apr 2024

8/10 Good

Shamika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Where do I start? We were pleasantly surprised with the condition of the property. We had an ocean front swim up pool. Let me just say, there are no ocean front rooms at this resort, trust me, we looked for them. Our room faced the pool and if you are in the private pool you may get a partial view of the ocean. The food was pretty good, but limited. You only get two restaurant choices per night and one small breakfast buffet in the morning. It’s a cute boutique hotel and the ambiance exceeded our expectations. Room service was horrible… it took a long time and it was not good at all. The champagne and wine was pretty good. The drinks and food were not consistent, sometime the drinks and food are great and others places or times it’s just ok. The pool water was warm and clean. The beach was clean. The resort was clean. The air conditioning worked as expected! The wildlife is pretty loud at night, but otherwise the property is mellow and quiet. The staff are friendly and attentive. We had some problems with our privacy window, but it was fixed immediately. It’s a 2 hour and 20 minute ride from the airport. We booked a private car, and the time passed quickly. They have great excursion packages. We did a sea life tour, which consisted of snorkeling and dolphin watching…we loved it! I would suggest the resort install fans in the restaurants and bar areas… it gets quiet humid and hot. Overall, we would not mind returning to the hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and peaceful
Stayed 3 nights in Apr 2024

2/10 Terrible

Sean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Terrible overall experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Lizi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

RAUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff services
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice relaxing stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best all inclusive resorts we have ever stayed at! The resort was beautiful, the food was wonderful and the staff was top notch…from the time we checked in until the time we checked out, their priority was making sure each guest was enjoying their vacation. We will definitely be coming back. Thank you Azura for the wonderful holiday.
Stayed 10 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Staff was super friendly and helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quiet setting. So much to do in the immediate area. Excellent food and drinks. Nice not to have kids there too.
Stayed 6 nights in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach and walkable to Playa Carillo . Friendly staff ,
Stayed 5 nights in Apr 2024

8/10 Good

Patrick

Travelled with partner
Liked: Amenities
Wonderful staff. Nice location. Beautiful property. Nice comfortable rooms.
Stayed 4 nights in Apr 2024

6/10 Okay

Jyothipriya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sebastiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 6 nights in Mar 2024

10/10 Excellent

Karri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Small and quaint. Staff was friendly and helpful when needed. Beautiful beach. Walkable to Samara..roughly 1.5miles
Stayed 7 nights in Mar 2024

8/10 Good

Juliana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a small resort, but nice. The food wasn't horrible. The alcohol was average. Concierge needs a little training. The information provided by her was not accurate. I kind of took charge. It was a good time. Nothing not to like, but it didn't blow me out of the water.
Stayed 2 nights in Feb 2024

4/10 Poor

Sylvain

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room assigned to us was not the same category that we purchased (no partial ocean view, no king size bed). The hotel response was that it was the last room available and blamed Expedia. Hotel customer service did not address our complaint and basically ignored us for 3 days. It was unprofessional and seemed somewhat dishonest. Expedia did nothing for us except call the hotel. Our room was dirty at our arrival; we decided to wash the sticky floor ourselves. Grounds and beach are nice. Breakfast and lunch food is ok. Dinner restaurants (asian & italian) are quite good with excellent service. Overall, resort seems overpriced. Buyer beware if you book a premium room, you risk to be disappointed with no partial credit or refund to compensate you.
Stayed 4 nights in Feb 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful food was amazing and the atmosphere was to die for would definitely go back again!!!
Stayed 4 nights in Feb 2024

4/10 Poor

Annemarie, Saint Hubert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
NOT A PARTY RESORT. Our door key stopped working 5x on the first day, it took forever to fix. No valet service if you decide to show up with your own car. Food at the restaurants was below average. We left without finishing our meals at every restaurant and got food poisoning on the last day! The food at the lunch spot was not great. We did not enjoy the nachos and fish tacos. No flavour ALL restaurants for dinner are reservation only and you have to make the reservations in person at the front desk every day. You can’t even book for the next day. If you don’t get an early dinner reservation you get stuck with a late reservation! The morning buffet was very basic and small. One day all the tables were full and we had to wait ! The beach is beautiful but there are not enough beach chairs or sunbrellas. And even if you try to reserve a chair early, people will take your stuff and throw it aside. The front desk uses WhatsApp to communicate with you (they don’t answer the phone) but you can not actually make any reservations on WhatsApp, you have to do everything in person at the front desk - including getting your beach/pool towels! Front desk is only open from 7AM-10PM. If you’re checking out before the desk opens without informing them the night before: good luck! The pool was murky when we arrived. Our experience on food, service and cleanliness was a mere 1/10 Location and environment was 9/10. Pura Vida✌️
Stayed 2 nights in Feb 2024

6/10 Okay

Lori

Travelled with partner
Disliked: Cleanliness
Pros; quiet, wait staff very kind, food was really good, modern room amenities. Cons; housekeeping for the rooms, either didn’t show up at all or I had to call for them to come. Diner reservations made through the whats app, had to download it to be able to have dinner on the property. Not enough staff. Breakfast was difficult, not enough choices for a buffet, and usually either low or out of food. No facility or room information given when checking in, had to use the whats app again for messages to be sent to us with that info.
Stayed 4 nights in Feb 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Always greeting guests with a smile. My wife and I would like to mention some that made our stay special. Wendy was always there with a smile and cheerful greeting. Others who helped make fond memories were Danny and Julie at the pool bar. Roxanna and Kayla always made our days a little brighter with their joyful attitude. There were so many others who made every day special. They should all be very proud of the joy they bring to their guests.
Stayed 8 nights in Feb 2024

2/10 Terrible

Tiffany

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean and frequently had to request that the swim up pool be cleaned and filtered. The awning in the room fell and hit me but staff refused to do anything about it other than take it out the room. Staff was very dismissive.
Stayed 10 nights in Dec 2023

8/10 Good

Stan

Liked: Cleanliness, staff & service
Property is ideally located and staff are very helpful, but lack of sufficient beach chaise lounges created unnecessary problems that were not in keeping with a higher end resort. Temperature of shower never got above the low end of luke-warm. Food, although generally OK, was disappointing in that there was considerable inconsistency - same dishes often varied substantially in taste from one day to another. Very surprising. Coffee machines in public areas were frequently not working and from other reviews this seems to be an ongoing problem.
Stayed 8 nights in Jan 2024

8/10 Good

Sharlene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was as described, quiet, low key, adults only. Most of the staff were very pleasant, and attentive. The downside, excursions were only available on certain days, we didn't know this until it was too late. There was only 1 working ATV for that tour. Most of the other tours were 2-3 hours away from the resort, for that reason we didn't do any. The resort is a solid 2 hour drive from the airport. Our room was clean, but replacement towels and glasses were hard to get and our air conditioner rattled loudly every night. We didn't ask for it to be fixed, because it still worked. There are no staff on site between 10:00 pm and 7:00 am, we didn't want to risk asking to fix the A/C unit for fear that it might stop during the night, so we listened to the rattle every night we were there. We did go to Samara to shop a little, but the red taxi couldn't come and get us for over an hour, so we walked back. I would give the resort 3.5. Good, but still areas for improvement.
Stayed 7 nights in Feb 2024

8/10 Good

Will

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Staff was friendly and went over and above when we had a medical emergency. Food and beverages were great although everything shuts down at 10ish. Rooms were clean, spacious and well maintained. We had minor issue with reoccurring door lock malfunctions but were generally fixed quickly. The beach is gorgeous and safe although they could use more chairs and umbrellas to avoid limited seating in the shade. Also beach towels appeared to be in short supply. Overall I would go back in a heart beat. We heard other people complaining at the front desk but we didn’t experience anything that would have made us complain.
Stayed 7 nights in Jan 2024

4/10 Poor

DEYANIRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ambient. If u like to go have fun. This is not the place. It’s more like a nursing home for elderly people. It’s an all inclusive hotel. And they have hours for each food u want. You can’t order anything cause u have to wait for the time they give u to order. The breakfast sucks. It’s more of a continental breakfast. The drinks r limited. We asked for a specific drink. And they never had it. But if we tip $100 out of no where they would bring the bottle we asked for. Everything closes at 10pm.
Stayed 4 nights in Feb 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and bed comfortable. Excellent dining options and great food. Service at restaurants was very good.
Stayed 7 nights in Jan 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Mary Beth Working

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Dean William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were great, not to crowded, staff was super helpful and friendly
Stayed 10 nights in Jan 2024

10/10 Excellent

Dirk

Stayed 5 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful resort and great food/drink and lovely staff.
Stayed 4 nights in Jan 2024

6/10 Okay

Synthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the location of the property being small and secluded. The beach and property were clean. We received great service from Jose, Julie and Jesus. I did not like that we asked for an iron, which we never received. They didn't provide us with the WhatsApp information to order room service while other guests seemed to know about it. The breakfast selection is very limited. The entertainment could be improved as well.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I went to this property in January for 8 days and really enjoyed the our time. I am not a fan of all inclusive resorts as the meal times seem like cattle going to a trough, but this is the best all inclusive I have been to. I loved how you could sit down for lunch any time you wanted, could book which restaurant you wanted to go to each night and the meals were amazing. The beach and sunsets were wonderful, and there were hardly any people on the beach. The resort is modern and top notch. The pool and swim up bar amazing. The staff were lovely and very attentive. My only concern is I think they might need more staff, we would see the same staff from 7am to past 8pm working so hard with a smile on their faces. Felt bad that they had to work such long days. I am recommending this place to all of my friends.
Stayed 8 nights in Jan 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the rooms.Excellent food and service. Beautiful beach, and pool. No wifi in room. Could have more entertainment. On check in, failed to explain the amenities and dining options. Liked the hotel very much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tess

Stayed 5 nights in Jan 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best vacations we have ever had!! One of our servers/bartenders, Aaron, was amazing. Very friendly and attentive. We will be back!
Stayed 5 nights in Dec 2023

4/10 Poor

ADEMOLA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Troy

Stayed 5 nights in Dec 2023

10/10 Excellent

Amy, Nokesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azura Costa Rica in Samara was an amazing vacation. Private Beach which is wide open and lots of room to walk, 5 Restaurants, Clean, Safe and above all, every staff member was impeccable, it felt like you were a guest at their home. Property and rooms are beautiful. I enjoyed the balcony of the Honeymoon suite, which is ocean front. I want to recognize all the restaurant servers and chefs, as the dining experience and food was a highlight - Axel, Randall, Aaron and everyone maintaining the property, it was spotless. It was fun to walk up the beach 20 minutes to the town of Samara. Booked the Kayak to Isla Chora and it was very fun. Went out to a rainforest reserve tour with Jungle Life, which Wilton the tour guide was knowledgable and spotted the eyelash viper, the famous Red eyed Costa Rican frog, Strawberry dart frog and sleeping & eating sloths. Stopped by Centro de Rescate Las Pumas to support a local sanctuary, which there are many rescues in Costa Rica to support the efforts to help wildlife.
Stayed 4 nights in Dec 2023

4/10 Poor

Marlon

Disliked: Cleanliness, staff & service, amenities
I do not recommend this place, the food is good, there is a guy called José, he is the only one who has a service orientation, but the rest of the staff does not, the phone in the room does not work, at the pool bar They don't serve the "premium liquor" the staff has to ask the manager to bring you some liquor, because they don't have it at the moment, THE STAFF SEEMS STRESSING!! They said it's only one adult, but I saw a lot of teenagers in the hotel.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kristin

Disliked: Cleanliness, amenities, property conditions & facilities
Its not 4 star as it advertised. The mattress was dirty like 1star no towels, no snacks, limited drinks in room. I had to ask 4x for towels before just giving up . The food on the property was good and the waiters were great. Definitely a no in the future.
Stayed 2 nights in Dec 2023

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and vibe to turn down and really relax! Steps away from the beach and beautiful sunsets!
Stayed 4 nights in Dec 2023

10/10 Excellent

Sabah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort, directly on the beach and great food options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tabitha, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yummy food! Modern rooms & esthetics
Stayed 4 nights in Dec 2023

10/10 Excellent

William

Stayed 3 nights in Sep 2023

8/10 Good

Laura Lizaola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The only complaint I have is that lights were out at 10 PM. If you’re looking for nightlife, this is not the resort for you.
Stayed 5 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Enjoyable Time
The food and drinks were delicious, beautifully-presented, large portions and felt up-scale. The rooms were large, comfortable and clean. Loved the in-room water dispenser! They were also very quiet and I thought the overhead lighting was very pretty. The pool was lovely and the grounds were well-maintained. That area of the beach was also really nice:) A few suggestions: Not sure what the criteria is for allowing car services onto the property…but when our car service came to pick us up for the airport, they would not allow them in. We had to schlep our bags all the way to the front gate without any assistance. If this is going to be the case, they should have a golf cart to take people and their bags to the front gate. Would be great if the in-room TVs could have some channels in English or the ability to sign into Netflix as there’s not a lot to do at night. Finally, the beach service was inconsistent. There was only one day during our stay when drink orders were being taken at the beach. We also ordered food several times to the beach and it was never brought out. They certainly took the orders and we confirmed that we were sitting at the beach, but three times it happened that they never came.
Stayed 3 nights in Nov 2023

10/10 Excellent

Xing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind , very clean, rooms are spacious , nice cocktails
Stayed 2 nights in Nov 2023

8/10 Good

Charlize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023