Check COVID-19 restrictions.

Find out moreOpens in a new window

Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Featured image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Pullman Zamzam Madina

UNESCO Sustainable Travel Pledge

Pullman Zamzam Madina

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Amr Bin Al Gmoh Street, Medina, 41499

Explore the area

  • Popular LocationAl Haram3 min walk
  • Popular LocationProphet's Mosque6 min walk
  • Popular LocationBaqi Cemetery7 min walk
  • AirportMedina (MED-Prince Mohammad Bin Abdulaziz)18 min drive

Choose dates to view prices

About this area

Medina

Located in Medina, Pullman Zamzam Madina is in the city centre and near the airport. Prince Mohammed bin Abdul Aziz Stadium and Al-Rashid Mega Mall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore King Fahad Garden and Mount Uhud.

What's nearby

  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 7 min walk
  • Quba Mosque - 4 min drive
  • Al Noor Mall - 6 min drive

Restaurants

  • The Horizon — 1 min walk
  • Al Mandara — 1 min walk
  • Hardee's - 11 min walk
  • كودو - 12 min walk
  • Islamabad Restaurant - 13 min walk

Getting around

  • Madinah Station - 10 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

About this property

Pullman Zamzam Madina

Luxury Medina hotel in Medina City Center, walk to Al Haram
4 restaurants, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, coffee/tea in a common area and 24-hour room service. All 835 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as electric kettles and free tea bags/instant coffee.
Pullman Zamzam Madina offers 835 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SAR 120 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: SAR 75 for adults and SAR 37.5 for children
  • 4 restaurants and 1 coffee shop
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Turkish
  • Urdu

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 200
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for SAR 150.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 75 for adults and SAR 37.5 for children (approximately)
  • Self-parking fee: SAR 120 per day
  • Early check-in fee: SAR 200 (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Medina
Pullman Zamzam Madina Hotel Medina

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 353 out of 684 reviews
5 - Excellent 52%
Rating 4 - Good. 205 out of 684 reviews
4 - Good 30%
Rating 3 - Okay. 64 out of 684 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 684 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 684 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service
اما يكون الواحد حجز بعد دخول اليوم التاني فلازم مكتب الدخول يستوعب بالذات لسكان جده ومكه
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good.
Stayed 4 nights in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice hotel , neat/clean & very close to haram with all required amanities.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad location Disorganized
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Br Adnan at the front desk was amazing. I’ll definitely stay there there again next time and I recommend for others.
Stayed 2 nights in Oct 2021