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Arenal Observatory Lodge & Spa

Photo gallery for Arenal Observatory Lodge & Spa

Primary image
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Balcony

Overview of Arenal Observatory Lodge & Spa

Arenal Observatory Lodge & Spa

3.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
22 km Oeste de la Fortuna de San Carlos, 1.7 km del Volcán Arenal, La Fortuna, Alajuela, 21007

Explore the area

  • Popular LocationChato Volcano15 min walk
  • Popular LocationArenal Volcano National Park17 min drive
  • Popular LocationCerro Chato Lake36 min drive
  • AirportLa Fortuna (FON-Arenal)45 min drive

Choose dates to view prices

About this area

La Fortuna

Located in La Fortuna, Arenal Observatory Lodge & Spa is in the mountains and in a national park. The area's natural beauty can be seen at Lake Arenal and Mistico Arenal Hanging Bridges Park, while Costa Rica Sky Adventures and Butterfly Conservatory are popular local attractions. Travelling with kids? Consider Ecoglide Arenal Park and Kalambu Hot Springs. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ziplining and cave exploring.
Visit our La Fortuna travel guideOpens in a new window
View more Lodges in La FortunaOpens in a new window
Map

What's nearby

  • Chato Volcano - 15 min walk
  • Arenal Volcano National Park - 17 min drive
  • Costa Rica Sky Adventures - 17 min drive
  • Cerro Chato Lake - 36 min drive
  • Arenal Volcano - 42 min drive

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 152 min drive

Restaurants

  • Pizza John Jardín Escondido - 15 min drive
  • El Novillo Del Arenal - 18 min drive
  • Altamira - 23 min drive
  • Benedictus - 24 min drive
  • Restaurante y Pizzeria Vagabondo - 27 min drive

About this property

Arenal Observatory Lodge & Spa

Family-friendly lodge with full-service spa and free breakfast
Along with a full-service spa, this smoke-free lodge has an outdoor pool and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub and massage/treatment rooms.
Arenal Observatory Lodge & Spa offers 48 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies or patios. Business-friendly amenities include desks and laptop-compatible safes. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool, a children's pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Observatory Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–9 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • El Jilguero

Things to do

  • Children's pool
  • Ecotours
  • Table football
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Outdoor pool
  • Playground
  • Hot tub
  • Table tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products used
  • Laptop-compatible safe
  • LED light bulbs
  • Window screens

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Policies

Check-in

Check-in from 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 8 years old and younger stay free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 170.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Up to 2 children aged 8 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Arenal Observatory Lodge La Fortuna
Arenal Observatory Lodge
Arenal Observatory La Fortuna
Arenal Observatory
Arenal Observatory Hotel La Fortuna De San Carlos
Arenal Observatory & Fortuna
Arenal Observatory Lodge & Spa Lodge
Arenal Observatory Lodge & Spa La Fortuna
Arenal Observatory Lodge & Spa Lodge La Fortuna

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 402 out of 528 reviews
5 - Excellent 76%
Rating 4 - Good. 101 out of 528 reviews
4 - Good 19%
Rating 3 - Okay. 19 out of 528 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 528 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 528 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely property with great views of Arenal (when it's not covered by clouds!) and lots of wildlife (we saw spider monkeys, too many birds to name, a red-eyed frog, and much, much more). There are also trails. The food at the restaurant was good and the service too.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is just breathtaking. We stayed here 4 nights , and it has been a beautiful experience. The staff was very welcoming and the view was incredible. The rooms have no ac, tv or microwave but that did not bother us at all.can’t wait to be back
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Will surely return!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully located, the view and the trails surrounding the main area are gorgeous. There's just so much to do directly on site, we wish we had stayed longuer to experience everything. Also the restaurant was amazing! The staff everywhere was welcoming, courteous and happy. It was a great experience, we would love to go back.
Stayed 2 nights in May 2022