Casa Luna Hotel & Spa

Photo gallery for Casa Luna Hotel & Spa

Primary image
Outdoor pool
Outdoor spa tub
Outdoor spa tub
Balcony

Overview of Casa Luna Hotel & Spa

VIP Access

Casa Luna Hotel & Spa

3.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417

Explore the area

  • Popular LocationCosta Rica Chocolate Tour5 min walk
  • Popular LocationArenal Adventure World4 min drive
  • Popular LocationLa Fortuna Waterfall4 min drive
  • AirportLa Fortuna (FON-Arenal)9 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

La Fortuna

Located in La Fortuna, Casa Luna Hotel & Spa is in the city centre and near theme parks. Costa Rica Sky Adventures is a popular attraction and the area's natural beauty can be seen at La Fortuna Waterfall and Ecotermales Fortuna. Arenal Adventure World and Ecoglide Arenal Park are also worth visiting. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.

What's nearby

  • Costa Rica Chocolate Tour - 5 min walk
  • Arenal Adventure World - 4 min drive
  • La Fortuna Waterfall - 4 min drive
  • Puentes Colgantes del Arenal - 6 min drive
  • Ecoglide Arenal Park - 7 min drive

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 127 min drive

About this property

Casa Luna Hotel & Spa

3.5-star spa hotel near La Fortuna Waterfall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, 2 bars/lounges, a poolside bar and a snack bar/deli are on-site.
Casa Luna Hotel & Spa offers 42 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This La Fortuna hotel provides complimentary wireless Internet access. 32-inch Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Luna Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath and a spa tub.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Luna Grill Restaurant
  • Luna Bar & Coffee
  • Luna Wet Bar

Things to do

  • 4 hot tubs
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Children's pool
  • Fishing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Private picnics

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 40.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 20.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 165 per vehicle (one-way)
  • Airport shuttle fee per child: USD 165 (from 2 to 12 years old)
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Hot springs access available from 9:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 359 out of 535 reviews
5 - Excellent 67%
Rating 4 - Good. 140 out of 535 reviews
4 - Good 26%
Rating 3 - Okay. 24 out of 535 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 535 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 535 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Very close to any tours or attractions you are going to. Staff are so nice and helpful.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Excellent
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful and speak English very well, which helps those without strong Spanish. The grounds are beautiful! The little hiking trail is fun and the multiple hot tubs with some privacy were a nice place to relax. They even serve food and drinks at the pool! The room was clean, beds were comfortable, excellent water pressure and hot water. We especially enjoyed the balcony with a view of the volcano and were impressed with all the food. They grow their own vegetables and raise their own tilapia. Highly recommend the fish tacos! We also really appreciated the laid back, quiet vibe. The frogs sang us to sleep each night. We would definitely stay there again.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect time of year and the perfect property for a well-needed rest. Staff were fantastic and the food and facilities were excellent.
Stayed 3 nights in May 2022