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"We have stayed at Leonardo twice waiting for cruises to come into Port so it is very convenient, however during both stays we were shoveled around to different rooms due to one problem or another. The hotel, no matter how convenient to the port will no longer be our hotel of choice when in Southampton. The maintenance has been deferred too long and the bathrooms are unfriendly to older people. Getting in and out of the bathtub is difficult and dangerous. Their staff is great, breakfast tasty, but the hotel has seen its better days."

"Breakfast was lovely catered for everyone Room was clean and comfy Staff really friendly and helpful"

"The only reason why this property got a two star rating was that the rooms were incredibly clean and the location was very good to restaurants and nightlife. However, I understood that there was no elevator however, nowhere was there any indication that you could be going up 2 1/2 flights of stairs with heavy luggage in Janeiro stairways and some without railings which was incredibly dangerous. I’m not sure how this receives an 8.7 rating because out of the three people that checked in the same day we did we were all very upset at the fact that none of this was explained in the description or we would not have booked."

"Great location for train station cruise terminal (15 min cab ride). Close to shops so you can buy any last minute items including a ‘Boots the chemist’ for pharmacy items. Nice hotel. We have stayed there twice now"

"Great location. Welcoming staff. Nice amenities. Paid for buffet breakfast and it was great. Rooms are quiet and clean but small. "

"Room was small but clean."

"It was good, enjoyed it "

"We had a very nice stay. The hotel staff was very friendly and helpful. My room was comfortable and clean, although the windows could have done with a wash. TV was a bit complicated to use, but good. Great WiFi. Breakfast was excellent. "

"Great help from reception team on arrival late at night. "