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"Great location if you are using terminal 2 or 3. Super nice rooms and bath. Excellent bar on 14th floor with runway views. We also took the underground into London and it was convenient. Highly recommend this property"

"very conveniant and friendly staff"

"Every member of staff I came in contact with was super helpful and friendly. Thank you all so much for making my first stay in London a very memorable one. You're all amazing. Thank you!"

"The meals were excellent with a varied selection "

"My husband & I stayed here for a night. It was very clean , the staff was fine. There are a ton of stairs leading to all the rooms. E did not have a problem as we are both easily able to get around. But our AC unit started leaking pretty soon after getting in our room. When we advised staff, they put a bucket under it (as it was still leaking) & said they will fix it in the morning. It was around 6 pm so that was a bit annoying. Nothing was comped for us. Overall the stay was nice."

"This is a really nice hotel. Great location and very comfortable and serene. "

"Good overall experience "

"Great location "

"Very friendly staff "