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"We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip."

"The staff were so helpful and the room had everything we needed. Room service was excellent and any queries or questions we had were answered immediately. Car parking was convenient but a little expensive. If they could reduce the cost of this that would be great for the guests."

"Great hotel, fantastic location for NEC."

"Lobby was absolutely fantastic looked amazing "

"A good location for our needs. Easy to use the hotel car park. Breakfast got busy with a long line so we skipped it. Staff were super friendly."

"I enjoyed my stay very wonderful too will come back"

"Great"

"I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again! Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September! Sophie & Family "

"Beautiful grounds, hotel room was impressively quiet and so comfortable that I slept solidly. The facilities are excellent and the staff friendly and efficient. "