Search Hotels in Rancho Santa Fe, Phoenix

"Parking was available and convenient."

"I had a horrible experience here. I will say that the person that checked me in the day I came was extremely nice and helpful. From there it went downhill. I came in at midnight and noticed some things immediately. There was a large water stain or mold on the curtain over the air conditioner that was held together with duct tape. There was a large crack in the sink and the handle was coated in grime. There were rust and dirty spots all over the lamps. The bathroom door had a hole in it that looked as though someone had tried to punch through it. I could hear people out in the parking lot all through the night and there was a singular flip lock the door. The bed was clean, and the floors, but I did not feel safe staying the next two nights alone. Especially since they had a gated parking lot, but it stayed open, and anyone could drive in even if they didn't have a pass. These were just the main issues and I took plenty of pictures. I called Expedia the next morning to tell them I didn't feel comfortable staying. They told me it was non refundable, but said they would try to call the front desk to see if they could get a waiver and they couldn't do much on their end. I do have an open claim with them right now. I ended up checking out the very next morning, and was told by the front desk that Expedia would have to give me a refund. I knew booking it that it wasn't going to be high end, but I could not stay there comfortably as a woman traveling on my own and feel safe. "

"We loved our stay! Having a kitchen was great for breakfast and the washer and dryer were also a plus. The 8th floor has a nice, big gym as well as games and a gorgeous outdoor area. Very convenient to the convention center and arena. Short walk to Chase Field. Will definitely stay there again."

"Great location. Good breakfast. "

"Lots of parking available and walking distance to lots of dining choices "

"Amazing service!! Our housekeeper was the bes"

"Everthing was good"

"Terrible stay. The room we stayed in was not fully remodeled with cracks in the walls, and roof (where roaches kept coming out of). As soon as we walked into the room we had to ask for new sheets because the ones on the bed were completely stained. We called the front desk and they sent the janitorial crew to change them. The cleaning crew kept complaining that management sent out sheets, and the place they got sent out to stained all of the sheets they had. They finally located brand new ones, and used those on the bed. The hotel room was completely infested with roaches to the point were we had to block the drains in the bathrooms with toilet paper, and block the bathroom door to keep them contained. The room still had decorations from a previous party on the roof, and small brow stains all over the bathroom walls. The entire night someone's car alarm kept blaring every hour on the hour, and finally stopped around 3 in the morning. "

"Did not have TV in room for entire stay. Reported this multiple times!"