Ratings based on 42 Verified Reviews

3.8 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Delaware

Posted 06-Nov-2017
Pros: Central Ibla location, clean rooms and friendly staff.
Cons: Parking should be reserved on the street for the hotel, Better signs for the hotel.
Location: Great restaurants, and Baroque architecture,
Excellent boutique hotel but hard to get to and bad parking. excellent location for Ibla. Friendly staff, good breakfast, clean room.
Comment from Hotel Management
09-Nov-2017 by Alex Massari - Executive Director, Hotel Management
Dear Giuseppe, Thank you to taking a time to write a feedback of your stay at Locanda Don Serafino. We take a note of your opinion and as mentioned on hotel page and email sent prior arrival we haven't parking but we provide free valet service as you know. We look forward to welcoming you back in the future Warmest regards Alex Massari Executive Director
5 out of 5
Recommended
for Couples
by A verified traveller from London

Unique modern room built into the stone walls

Posted 11-Sep-2017
Location: Was in the heart of the old town and 5min walk from one of the best restaurants in the whole of Sicily!
a beautiful room that was built into the stone walls of the city. Had a huge bath and bathroom that was built into rock walls. The bed and room was very modern and the hotel had a fantastic location in the heart of the old town
Comment from Hotel Management
09-Nov-2017 by Alex Massari - Executive Director, Hotel Management
Dear Goldie, Thank you so much to taking a time to write a lovely review of your stay at Locanda Don Serafino. We are glad to hearing your words and we look forward to welcoming you in the near future Kind regards Alex Massari Executive Director
4 out of 5
by Crystal

Awesome

Posted 08-Sep-2017 on Hotels
Nice comfortable room. Typical Italian small shower area. It didn't drain fast enough so it was always flooded. You get a discount for a day bed at the beach area linked to them-but you will need to ask for a voucher.
5 out of 5
by Alan

Historic Charm in Ragussa

Posted 27-May-2017 on Hotels
Top class hotel with a related Michelin starred restaurant. Located in the historic Ibla district of Ragussa not far from the famous Duomo. The hotel is literally carved into the rock face with unique rooms. Great breakfast too.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Small, friendly, innovative hotel in superb locati

Posted 02-May-2017
Built under and above rock terrain, great location in Ragusa Ibla but totally unsuitable for disabled or infirm guests due to stairs formed out of rock
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Posted 31-Oct-2016
Generally good standard. Only very minor niggles: grit/dust from ceiling/walls tends to reappear each day, despite cleanliness of room (probably unavoidable); good choice of items for breakfast, but no fresh orange juice; a bit hard to find by car and parking is a little way away (part of the charm of Ragusa?)
2 out of 5
by A verified traveller from Turkey

very difficult to climbe to the rooms

Posted 08-Mar-2016
Pros: Maybe location
Cons: English speaking personal.
Beware of uneven stairs, in the bathroom you might easily hit your head . Breakfast is just ok. Locations is good parking is a problem. Staff did not speak english we needed to wait for 30 mins for reception. Confirmation was not there and they made us wait until the owner speaks to the reception guy.
4 out of 5
by Muhammad from London

Stone rooms in the old town.

Posted 18-Aug-2015 on Hotels
This hotel is a nice 15min stroll from the old town. I recommend staying here if you are looking for a rustic, stone room feel. The rooms can smell of damp. We were in room 8 and they moved us to 9 with a massive bathtub and bigger bathroom! The service is mixed, the porter man is very kind and helpful and parked are car nearby and offered to help move our bags in the rain - he was always smiling but the woman at reception desk seems to be always on the phone making personal calls and not very interested in helping the guests. Breakfast is small and very basic - you have to ask the lady at the bar for milk if your cereal, which is a bit weird. Overall a nice place with great rooms. Might be cold in winter but in the summer it's great.
3 out of 5
Recommended
for Everyone
by A verified traveller from Lilongwe, Malawi

Charming little hotel on a charming little town

Posted 30-Jul-2015
The hotel is on Ragusa Ibla, the lower town, which has the Duomo and where tourists are more likely to linger. Upper Ragusa is accessible on foot. The hotel owners run a Michelin-starred restaurant in the vicinity, but the reception desk was kind enough to recommend two trattorias with more traditional fare. My room was fairly tiny, particularly the bathroom, the design of which required some ingenuity due to the very limited space available. Still, a very convenient option for a stop-over on this charming little town.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Tiny, friendly hotel

Posted 24-Jun-2015
Pros: Character
Location: In the World heritage area of Ragusa Ibla. There is a beach about ten miles away where the hotel has a private area.
When full this hotel has 22 guests, it must have nearly as many staff. It is built into the side of the hill, like most things in Ragussa Ibla and hence has a lot of stairs but it is worth climbing them to get to the characterful rooms. Breakfast, which is on offer for four hours in the morning, has a wide range of cheeses, cold meat, cakes fruit and yoghurt. Plus fruit juice tea/ coffee etc. We had a nightmare journey to Sicily, entirely the fault of Rome airport The hotel staff, who had booked us a taxi from the airport, kept in touch with us and the taxi driver so that when we finally arrived seven hours late, the taxi was still waiting and reception staff were available to greet us. What more could you ask for?