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"Did not use the hot tub, shop was fine."

"This was our first visit of the property under the new name and branding. The redesigned foyer and common areas are appealing and well designed, our family room was clean and comfortable and nicely put together in terms of style. The restaurant area is less successful in terms of design and we would not rate the breakfast above average. However, five stars to the entire breakfast team (open kitchen included) for their warm hospitality. "

"Perfect location within walking distance of everything. Parking was a real pluss! "

"The rooms were lovely and well-equipped, with everything you’d need for a comfortable stay, including good tea and coffee facilities. The spa area was fantastic — although the pool was on the smaller side, it didn’t take away from the experience at all. We both had back massages, which were absolutely worth it, and there’s a really relaxing space to unwind in afterwards. The gym is compact but has all the essential equipment. The staff were friendly and helpful, always happy to answer any questions. We also dined in the restaurant, where the food was delicious and the service was excellent. The bar area was great too — a really nice place to relax in the evening."

"Good breakfast selection"

"An unfortunate experience of poor service in an otherwise pleasant, perfectly located hotel. 1. Reception do not pick up calls and it takes 4-attempts before they answer. 2.The room phone was broken. I advised Reception that I wanted to order Room service and tried calling with my mobile but no one picked up. I had to take my toddler out at 19:30 in search of supper. I specifically stayed in the hotel to have access to room service. 3. The room phone was never replaced / fixed. So check out experience was rather stressful trying to exit the room with a toddler and several bags, that really required a porter to help us with. 4. Charges were applied for breakfast buffet we never had. I had to insist that I purposely prepaid for room only. I have a toddler and had no intent to eat in the restaurant. We only required room service. 5. Parking directions for the overflow require talking to reception several times. This information could easily be published on the website or sent in the confirmation email, including pictures of the obscured entrance."

"Room was very clean bathroom good do with tlc but was with another couple and sounds like there room has had a makeover "

"Breakfast menu was fresh and offered good options. Staff was very nice and attentive. "

"Staff were super friendly on arrival and at breakfast. Room was comfortable with baby friendly facilities. Thank you for a pleasant stay. "