Celebration..Disappointed on all levels
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“Birthday and 5 Year Anniversary Celebration..Disappointed on all levels”
When we decided to book our getaway at Hard Rock Punta Cana we were really excited to be trying something new. We usually stay at Majestic. I understood it was a huge property but the drawbacks with being such, I found out first hand. Coming from NYC it was a huge turn off to us to have to shuttle back and forth on trolley's provided by the hotel to get back and forth to the beach and pools. We are not Rock Royalty members so our room was far from the beach and pools. We felt as though we were traveling back and forth from Times Sq to Grand Central every day. Such a hassle and puts a damper on the experience. For such a big resort, it is a shame that they don't have more activities planned for its guests around the clock. I also have a huge issue with the fact that construction was going on 24/7 around the clock as I tried my best to enjoy the many pools. Too bad they were all surrounded by construction. I also am surprised that none of the non Rock Royalty pools had swim up bars. We were looking forward to good food at the many restaurants on the property. Not happening! The only 3 decent restaurants were Market for breakfast and lunch, Toro and Zen for dinner. How about the casino? I must be on another planet because drinks are not free at this casino. Only beer!