Title: Hotel Casa Kavia Vallarta Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Kavia Vallarta Hotel with a restaurant, a short walk to Malecon ![Outdoor spa tub](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/2583ae46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, 2 Double Beds | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/866c73fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/1561a8bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/w5712h3906x0y0-99756174.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, 2 Double Beds | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/07fb87bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Malecon and Playa de los Muertos, Hotel Casa Kavia Vallarta provides amenities such as a restaurant. Stay connected with free in-room WiFi. 9.0 Wonderful ## Popular amenities - Breakfast available - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Restaurant £62 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=114248320&PinnedHotelID=114248320&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room, 1 Queen Bed, Balcony | View from room](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/a5b9a538.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Balcony ### Highlights Air conditioning Smart TV Private bathroom Hairdryer Rainfall showerhead Minibar Satellite channels Desk - 291 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Double Room, 2 Double Beds | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/27895b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Private bathroom Hairdryer Rainfall showerhead Minibar Satellite channels Desk - 291 sq ft - City view - Sleeps 4 - 2 Double Beds ![Standard Room, 1 Queen Bed, Terrace | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/115000000/114250000/114248400/114248320/8a2cac77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Terrace 8.8 Excellent 5 reviews ### Highlights Air conditioning Smart TV Private bathroom Hairdryer Rainfall showerhead Minibar Satellite channels Desk - 269 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![On the beach, beach umbrellas, beach towels, beach yoga](https://images.trvl-media.com/lodging/12000000/11550000/11547700/11547659/88c636e2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta South Zone - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 1,101 reviews £304 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=86273fd0-d205-4653-bb6b-edd5ff9e8dcd&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3820000/3817000/3817000/688cfd12_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive Hotel Zone - 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On private beach - Pool - Hot tub - Spa 9.4 Exceptional 346 reviews £590 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-The-St-Regis-Punta-Mita-Resort.h1929211.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=86273fd0-d205-4653-bb6b-edd5ff9e8dcd&top_cur=GBP) Ad ![Children’s activities](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8830000/8822900/8822832/f8eaeb6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Puerto Vallarta - All-inclusive Conchas Chinas - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,318 reviews £260 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Hyatt-Ziva-Puerto-Vallarta-All-Inclusive.h8822832.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=86273fd0-d205-4653-bb6b-edd5ff9e8dcd&top_cur=GBP) Ad ![7 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/64000000/63860000/63854400/63854352/c4b4986a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Bahia Mita Surf & Spa - 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On private beach - Pool - Hot tub - Spa 8.6 Excellent 1,007 reviews £163 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-The-Westin-Resort-Spa-Puerto-Vallarta.h22052.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=86273fd0-d205-4653-bb6b-edd5ff9e8dcd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Casa-Kavia.h114248320.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Casa-Kavia.h114248320.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60821%2C-105.23561&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UmnwBU95LJ2Yy_u5J21OoaQv014=) 176 C. Zaragoza Centro, Puerto Vallarta, Jal., 48300 #### What's nearby - Cuale Island - 3 min walk - 0.2 miles - Malecon - 7 min walk - 0.4 miles - Playa de los Muertos - 10 min walk - 0.6 miles - Los Muertos Pier - 10 min walk - 0.6 miles - Camarones Beach - 10 min walk - 0.6 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Vitea Restaurante - ‬3 min walk - ‪Mi Querencia - ‬2 min walk - ‪Roberto's - ‬2 min walk - ‪La Cappella - ‬2 min walk ## About this property ### Hotel Casa Kavia Vallarta Hotel near Malecon Close to Playa de los Muertos, Hotel Casa Kavia Vallarta provides amenities such as a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage - Multilingual staff, tour/ticket information and smoke-free property Room features All guest rooms at Hotel Casa Kavia Vallarta offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 60-inch Smart TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29370000/29367800/29367748/8209bd47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loft Hotel Malecon Vallarta Downtown Puerto Vallarta - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 687 reviews £54 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=29367748&PinnedHotelID=29367748&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and lunch served](https://images.trvl-media.com/lodging/9000000/8080000/8076400/8076351/5116a237.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porto Allegro - Near Malecon Downtown Puerto Vallarta - Hot tub - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 1,007 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8076351&PinnedHotelID=8076351&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/40000000/39490000/39488100/39488040/3646d067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mio Vallarta - Adults Only Hotel Zone - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 2,190 reviews £78 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=39488040&PinnedHotelID=39488040&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 175 for adults and from MXN 175 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Casa Kavia Hotel Hotel Casa Kavia Puerto Vallarta Hotel Casa Kavia Hotel Puerto Vallarta ## Frequently asked questions ### Is Hotel Casa Kavia Vallarta pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Casa Kavia Vallarta? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Kavia Vallarta on 24 Oct 2025 start from £62.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Hotel-Casa-Kavia.h114248320.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Casa Kavia Vallarta? > This hotel doesn't offer parking. ### What time is check-in at Hotel Casa Kavia Vallarta? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Casa Kavia Vallarta? > Checkout is at noon. ### Where is Hotel Casa Kavia Vallarta located? > Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Plaza de las Armas, Malecon and Bay of Banderas. Playa de los Muertos is 0.6 mi (0.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Kavia Vallarta Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 34 8 - Good 7 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### Seth 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place would stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/2930f5e3-2477-497b-8a7d-161ba35694b2-1757968515158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Seth Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Eduardo 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly, safe area, i do recommended next to the boardwalk ##### Eduardo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Alejandro 22 Sept 2025 Liked: Cleanliness, staff & service, amenities Location is prime 2 minute walk from the Malecón. Staff is super friendly and the entire hotel is very clean. It can get a bit loud because of the live music that the play outside of the hotel but it was tolerable. Overall I would recommend. ##### Alejandro Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Kristopher 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around a good place to stay. Just limited hot water in the shower. ##### Kristopher Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Cristian 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was really nice. Front desk Kenia was able to accommodate an early check-in. Rest of the crew was also very nice! ##### Cristian Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a comfortable stay. ##### Verified traveller Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### James 6 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic Fantastic Place Great staff Room was amazing Will stay there again... ##### James Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a great stay. I recommend this place. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### John 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was our anniversary and thw staff went out of their way to make it memorable. They ordered my flowers for me, gave us a complimentary bottle of wine, and were great overall. Close to waterfront, restaurants, and shopping. Dislikes......elevator was still being installed and had to go to a common area and make your own pot of coffee....would definitely stay again and highly recommend. ##### John Stayed 3 nights in Jul 2025 ### 8/10 Good #### Beatrice 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was a super clean facility with individual a/c in the room. Parking is difficult but walking to local shops, restaurants and boardwalk/water front is super easy! Oxxo literally next door. Beautiful well kept plaza right in front of hotel. Hot water was an issue the first day but was corrected wirhin 2 days. Make sure your breakfast is really included because it is very misleading. ![](https://a.travel-assets.com/ugc/hotel-reviews/a6310a2a-434b-45da-979e-65ccaef0c450-1758394773374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e0f069c-0063-49a6-8fcf-936c21c5d10f-1758394756997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d3331b1-f0f8-4053-8d2e-e94d19a54d0a-1758394772502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f2d7e72-c524-4596-9475-652c0be5f904-1758394772501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beatrice Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Katherine a 9 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities NO hot water for a shower NONE in the six days I was there. ##### Katherine a Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Marissa 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and right on the malecon. Rooms have amazing ac, breakfast is available for a small price 10/10 recommend we loved it ! If you get the chance reserve the hot tub in the fooftop you’ll have an amazing view of the cathedral ##### Marissa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rosalinda 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Brand new great location staff the best people ever thank you for everything ##### Rosalinda Stayed 4 nights in May 2025 ### 10/10 Excellent #### Carlos 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Carlos Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Ajia Mae 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Super clean, kind staff available 24/7 to help you. ![](https://a.travel-assets.com/ugc/hotel-reviews/06b758b2-2d46-45d9-9498-5717ac47d6f4-1748831213448.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e2af5845-ffd3-47ee-a9dd-4bbc58240045-1748831237762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ajia Mae Stayed 6 nights in May 2025 ### 8/10 Good #### javier 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super recommend this hotel. It’s not parking lot but the public transportation is great. The staff were very helpful and friendly. Thank you Cristian for your service and support. ![Room ](https://a.travel-assets.com/ugc/hotel-reviews/febc59e7-d11e-42c3-857d-626b3f0f5f23-1751247067963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Washroom ](https://a.travel-assets.com/ugc/hotel-reviews/3fd2cbef-4f07-4400-a892-1ef23ab203c4-1751247068006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower ](https://a.travel-assets.com/ugc/hotel-reviews/3e4deb12-e124-4c31-9fbd-c1e73d5fd4d3-1751247067744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Jacuzzi ](https://a.travel-assets.com/ugc/hotel-reviews/2fbbbd29-768c-48d2-92cc-ad018acd2457-1751247068421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### javier Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### DAVID s 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Good location. (Little loud) Rooms clean. Housekeeping services excellent. Front desk nice. Early check in late check out for a fee. AC in room works great. Breakfast was awesome. Breakfast peoples are really friendly. Only one complain. Elevator did not work. We had a great stay. ##### DAVID s Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Adrian 16 Jul 2025 Liked: Cleanliness, property conditions & facilities The hotel did not have a lift service, the rooms are clean and with good finishes, the cleaning staff was very friendly, the only mishap was that the reception staff was not well trained when eating at the hotel they told me that breakfast was included and from one moment to the next it turned out that I had to pay for it, the price is affordable approximately 8 dollars per person but they must be clearer with the benefits that the hotel includes, at no time did they explain to me that the hotel had a jacuzzi I found out at the 3rd day. ##### Adrian Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Andrew 3 Aug 2025 Liked: Cleanliness, staff & service, amenities Excellent area to stay in , very clean. Biggest compliant is no hot water. Asked about it. They said they would phone management. Still no hot water. Asked 5 times in the 2days we stayed there for this, finally come Monday morning just decided to leave a day early. Checked into different hotel ##### Andrew Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Ray 17 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The place was perfect but the staff was very rude and the housekeeping lady said the she put some towels and the towels wasn’t there and the manager said I have the video and he showed me the video and he said do you see she put the small towels in the towels for the floor and I asked him if she put those towels why she didn’t put the big towels and I asked the front desk man for a towels and the manager didn’t answer my question and I have to pay for the two towels the lady housekeeping never put on my room is not for the money but I feel bad because she doesn’t say that true and the manager doesn’t know what to say about it ##### Ray Stayed 6 nights in Jul 2025 ### 4/10 Poor #### Beverely Ann 19 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities I would have loved to given a 5 star but I could not in good conscience. Hotel clerks were very nice and sweet. The ladies who served the delicious free breakfast on the roof top were very kind and attentive. The room was so white bright and cleaned, they looked as if they had been sterilized for surgery. Hotel is ideally located. Now here are the bad parts. I had no hot water for the 4 days I was there. The hallways felt like a sauna. I would have to wait hours to flush the tolilet unless I removed the top of the tank and filled it with water to flush it. I realized this on my second day. I had a 5th of a roll of tissue in my bathroom when I arrived. The doors to your room does not automatically shut(safety issue)Before checking out they send someone to room to check the room.I was charged $500 peso to replace a hand towel and 2 larger towels. I washed my face with soap 1st there was make residue still on my face so I washed again and wiped my face on the towels. I was told that the towels couldn't be cleaned. I was shocked ,n fairness the small towel did have a ink smudge on it. I noticed ink was on my chest and I grabbed the smaller one and wiped it off. All I can say is that I won't return to this hotel. ##### Beverely Ann Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Katia 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo súper, está situado frente a plaza de armas, cerca de malecón, el mercado está a unas cuadras y hay variedad de restaurantes El cuarto súper cómodo, sencillo, personal super amable, nos ayudaron con la lavandería , el cuarto tiene mini split y smart TV así que todo super , tiene un Oxxo a un lado y un starbucks a dos locales ##### Katia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Yozeline Yasmin González 14 Sept 2025 Bueno ##### Yozeline Yasmin González Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### JOSE ARTURO 7 Sept 2025 ##### JOSE ARTURO Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Jonathan 26 Aug 2025 Liked: Cleanliness Falta mas organizacion dentro del hotel y una forma de identificarlo, ya que todos lo confundian con otro establecimiento ##### Jonathan Stayed 5 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Terme Tritone Resort & Spa](https://www.expedia.co.uk/Forio-Hotels-Hotel-Tritone-Resort-Spa.h33455858.Hotel-Information) > > [All-Inclusive Hotels in Zagreb](https://www.expedia.co.uk/Zagreb-Hotels-All-Inclusive-Hotel.0-0-d6292740-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Sun City Apartments & Hotel](https://www.expedia.co.uk/Side-Hotels-Sun-City-Apartments-Hotel.h23062348.Hotel-Information) > > [Premier Lodge](https://www.expedia.co.uk/Morpeth-Hotels-Premier-Lodge.h5908338.Hotel-Information) > > [Hotels near The Mailbox](https://www.expedia.co.uk/The-Mailbox-Hotels.0-l6133263-0.Travel-Guide-Filter-Hotels) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > > [Landmar Costa los Gigantes Family Resort](https://www.expedia.co.uk/Santiago-Del-Teide-Hotels-Landmar-Costa-Los-Gigantes.h2271988.Hotel-Information) > > [Hotels near Arcachon Beach](https://www.expedia.co.uk/Arcachon-Beach-Hotels.0-l6110248-0.Travel-Guide-Filter-Hotels) > > [Secrets Vallarta Bay Puerto Vallarta - 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