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Reviews of Best Western Plus Eagleridge Inn & Suites

2.5 out of 5
Best Western Plus Eagleridge Inn & Suites
4727 N Elizabeth Street, Pueblo, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 742 reviews" "
Rating 8 - Good. 211 out of 742 reviews" "
Rating 6 - Okay. 53 out of 742 reviews" "
Rating 4 - Poor. 42 out of 742 reviews" "
Rating 2 - Terrible. 43 out of 742 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from flipp on 24 Apr 2024
We thank you for completing the survey and choosing Best Western. We hope to see you return or in one of our many Best Westerns nationwide.

4/10 Poor

Jessica, Rathdrum

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Currently pregnant and asked for an extra pillow - they need a $25 deposit to receive an extra pillow. Then they couldn't even find an extra pillow to give me anyways. Bed was horrible - every time me or my husband moved the whole bed was a huge spring that caused us both to wake up. Breakfast had an omelet/daily special which was great, however breakfast was extremely limited outside of that - a waffle or cereal were the only options. Not even close to the normal breakfast at the many other Best Western's I've stayed at. Staff was friendly, and the hotel was clean. But it wasn't worth the stay.
Stayed 1 night in Apr 2024
Response from flipp on 20 Apr 2024
We are truly sorry that we did not meet your expectations as we will have a look at the bed to see if any issues with it. But please let us know of any issues immediately as we will try our best to take care of it immediately. We could have moved you to a diffrent room. As far as the breakfast its better then a lot of other hotels and several options too. As far as the extra pillow only if we have some available which there may have been ome for you but we charge a deposit due to guests taking the extras home and we have nothing available which adds up in expenses. We are truly sorry for that. We are truly sorry you feel that way about not returning but we would love to have you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable.
Stayed 1 night in Mar 2024
Response from flipp on 15 Mar 2024
We thank you for staying with us and choosing Best western. We hope to see you back again or in one onf our many Best Westerns nationwide.

4/10 Poor

Anne

Stayed 1 night in Mar 2024
Response from flipp on 2 Apr 2024
We are truly sorry that you did not enjoy your stay with us. If there is anything we can do to make your next stay wit us better and for other guests please feel free to let us know so we can make your next stay with us better and for other guests too. Please feel fee to contact us directly at the hotel. We thank you for choosing Best Western and we hope to see you return in the future or in one of many Best Westerns world wide.

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from flipp on 24 Feb 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again in the future or in one of our many Best Westerns nationwide.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff is great
Stayed 1 night in Jan 2024
Response from flipp on 2 Feb 2024
We thank you for completing the survey and choosing Best Western. We hope to see you back again or in one of our many Best Westerns nationwide.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great for the price. The kitchen staff for breakfast , are very nice and talkative. The shower head was awful. . We told the front office and they changed it out right away.
Stayed 3 nights in Jan 2024
Response from flipp on 22 Jan 2024
We are truly sorry about the showerhead and I am glad my staff took care of immediately. We never know when things like that could happen. We thankyou for staying with and we hope to see you back again in one of our many Best Westerns nationwide.

8/10 Good

virdal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
For the most part the hotel was clean and the breakfast was good for what it was. fresh omletes. But dont go with a big appetite. Its limitations will stifle your urge to overeat.
Stayed 1 night in Jan 2024
Response from flipp on 22 Jan 2024
With the high cost of food and expenses we have to pay for our cost some how. We thank you for staying with us and hope to see you back again in one or many Best Westerns nationwide.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plus Eagleridge
The staff was very friendly and laid back. The location was extremely convenient and backed up to a little bit land ideal for allowing our two 100 lb dogs to run about
Stayed 1 night in Jan 2024
Response from flipp on 22 Jan 2024
We thank you for staying with us and we hope to see you back again sometime or in one of our many Best Westerns naitonwide.

10/10 Excellent

Scotty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for the omelettes
Young man at check in was extremely nice and helpful. Room was a little hot. The omelette at breakfast was amazing, best ive had in a while
Stayed 1 night in Jan 2024
Response from flipp on 11 Jan 2024
We thank you for choosing Best Western and staying with us. We hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Lisa

Travelled with family
Great stay, Amazing breakfast!
It was so warm and welcoming when we checked in. Rooms were roomy and clean. Breakfast crew was so friendly and the complimentary breakfast was AMAZING!
Stayed 1 night in Jan 2024
Response from flipp on 9 Jan 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Tammie

Stayed 1 night in Jan 2024
Response from flipp on 9 Jan 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

MarySusan, Kenmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much we had a great stay in Pueblo the suite was clean and spacious , omelets to order were tasty and the employees were very friendly and welcoming
Stayed 1 night in Jan 2024
Response from flipp on 9 Jan 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from flipp on 9 Jan 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from flipp on 9 Jan 2024
We thank you for staying with us and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Lorece

Stayed 1 night in Dec 2023
Response from flipp on 1 Jan 2024
We thank you so for staying with us. We are glad you enjoyed your stay with us. We hope to see you back again or in one of our many Best Westerns nationwide.

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from flipp on 8 Feb 2024
We thank you for staying with us and chhosing Best Western. We hope to see you back again or in one of our many Best Western nationwide.

10/10 Excellent

Narciso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my omelette that was made when I ordered it. Merry Christmas and God Bless the entire staff.
Stayed 1 night in Dec 2023
Response from flipp on 25 Dec 2023
We thank you for staying with us and we hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Luznely

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was clean. The breakfast was excellent. Overall the stay was great, I would definitely stay again.
Stayed 2 nights in Dec 2023
Response from flipp on 19 Dec 2023
We thank you for staying with us and we hope to see you back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from flipp on 16 Dec 2023
We thank you for staying with us and we hope to see you back again soon or in one of our many Best Westerns nationwide.

10/10 Excellent

Dobromir

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Recently renovated. Nice breakfast options.
Stayed 1 night in Dec 2023
Response from flipp on 10 Dec 2023
We thank you for staying with us and we hope to see you back again or in one of our many Best Westerns nationwide.

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from flipp on 9 Dec 2023
We are truly sorry that we did not meet your expectations. We strive here at Best Western to satisfy are guests. If there is anything we can do for you to make you next stay with us better please feel free to contact us directly at the hotel. We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it is our go-to in Pueblo! Wonderful staff, housekeeping, front desk, maintenance, everyone! Indoor heated pool and steam room. Superb breakfast and omelets made to order. Fantastic coffee too. 10 out of 10 stars!!
Stayed 7 nights in Nov 2023
Response from Flipp on 7 Dec 2023
We thank you for staying with us and hope to see you back again. We hope you have a Happy Holiday season and safe travel home.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from flipp on 5 Dec 2023
We thank you so much for staying with us and we hope to se you back again or in one of our many Best Westerns nationwide.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it had a good breakfast but limiting to 3 toppings was kind of lacking on my omlette should be 5. Otherwise good nights stay
Stayed 1 night in Nov 2023
Response from flipp on 30 Nov 2023
We are truly sorry that we did not meet your expectations but expenses have gone up and this is why in order to make prices for our rooms reasonable for our guests we have to cut other expenses. We thank you chossing Best Western and hope to see you back again or in one of our man Best Westerns nationwide.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected. Great made-to-order breakfast omelet!
Stayed 3 nights in Nov 2023
Response from Flipp on 30 Nov 2023
We thank you for staying with us and we hope to see back again or in one of our many Best Westerns nationwide.

8/10 Good

Joan W

Stayed 1 night in Nov 2023
Response from flipp on 19 Dec 2023
We thank you for staying with us and we hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from flipp on 29 Nov 2023
We thank you for completing the survey and choosing Best Western. We hope to see tyou back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Joanne

Stayed 1 night in Nov 2023
Response from flipp on 16 Dec 2023
We thank you for staying with us and we hope to see you back again soon or in one of our many Best Westerns nationwide.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from flipp on 15 Nov 2023
We thank you for completing the survey anc choosing Best Western. We hope to see you back again or in one of our many Best Westerns nationwide.

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was so nice and breakfast was great!
Stayed 2 nights in Nov 2023
Response from flipp on 15 Nov 2023
We are truly sorry that we did not meet your expectations. We strive here at Best Western to satisfy our guests. If there is anything we can do to make your next stay with us or our other guests better please feel free to contact us directly. We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

James

Stayed 3 nights in Nov 2023
Response from flipp on 11 Nov 2023
Thank you for completing the survey and choicing Best western. We hope to see you back again or in one of our many Best westerns nationwide.

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from flipp on 7 Nov 2023
We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

6/10 Okay

Jess

Travelled with partner
Liked: Cleanliness, staff & service
Tv remote did not work most of time, jetted tub not fully functional
Stayed 1 night in Nov 2023
Response from flipp on 7 Nov 2023
We are truly sorry that we did not meet your expectations as we strive here at Best Western to satisfy all our guests. I fyou woul dhave reported the issues during your stay we may have been able to accommodate your needs. As we need to know these issues to help you and our future guests. Please report any issues immediately so we can try to accommodate them immediately and if we are unable to do so we could have upgraded you or refunded your stay and you could have stayed elsewhere. So please report the issues immediately. We thank you for choosing Best Western and we hope to see you back again someday or in one of our many Best Western nationwide.

2/10 Terrible

juan carlos

Stayed 1 night in Nov 2023
Response from flipp on 3 Nov 2023
We are truly sorry that we did not meet your expectations and if there is anything we can do to make your next stay with us better and for other guests please feel free to contct us directly at the hotel. We thank you for choosing Best Western and we hope to see you back again or in one of our many other Best Westerns nationwide.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highway, convent to restaurants. Very clean and the staff were very friendly.
Stayed 1 night in Oct 2023
Response from flipp on 30 Oct 2023
We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

4/10 Poor

Long

Travelled with family, Business traveller
Liked: Staff & service
I did not really like how breakfast was serve, there is limit on the item per guest can pick. Feel uncomfortable when ordering breakfast.
Stayed 1 night in Oct 2023
Response from flipp on 3 Nov 2023
We are truly sorry that we did not meet your expectations, as if you look at our scores you lots of guest love are breakfast and you are only one of thousands that have an opinion on it. We thank you for staying with us an hope to see you back in one of our other Best Westerns nationwide.

6/10 Okay

Dusten

Business traveller
Breakfast was good. Omelette made to order was nice. However my key card stopped working multiple times which was frustrating
Stayed 4 nights in Oct 2023
Response from Flipp on 20 Oct 2023
We are truly sorry for your fustration with the keys. If they go by anything with a magnet they will demagnetize them or even your cell phone will do it. We are truly osrry for this. But to it is for security reasons as well. We thank you for staying with us and hope to see you back again or in one of our many Best Westerns nationwide. Please book with us and not through a third party as well. Bestter deals.

10/10 Excellent

James

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the check in process completely online! The hotel was clean and the staff was so friendly and amazing! I won’t stay anywhere else ever again!
Stayed 1 night in Oct 2023
Response from flipp on 28 Oct 2023
We thank you for choosing Best Western and completing the survey. We hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from flipp on 16 Oct 2023
We thankyou for completing the survey and choosing Best Western. We hope to see you back again or inone of our many Best Westerns nationwide.

8/10 Good

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place
Stayed 1 night in Oct 2023
Response from flipp on 14 Oct 2023
We thank you for choosing Best Western. We hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from flipp on 14 Oct 2023
Thank you for completing the survey and choosing Best Western. We hope to see yu back again or inone of our many Best Westerns nationwide.

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome. Hot Omlettes made to order, prepare your own yogurt bowl with toppings you can choose.. The hotel itself was great. Room was comfortable, nice and clean.. Checkin and Checkout was smooth. We stayed only a night.. would definitely recommend to other travelers..
Response from flipp on 12 Oct 2023
We thank you for completing the survey and choosing Best Western. We hope to see you back again soon or in one of our many Best Westerns nationwide.

6/10 Okay

STEVE

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from flipp on 12 Oct 2023
We are truly sorry that we did not meet your expectations. We strive here at Best Western to satidfy our guests. If there is anything we can do to make your next staty with us better please feel free to contact us directly at the hotel. We hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from flipp on 10 Oct 2023
We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

6/10 Okay

Evan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a good place for my husband and I to stay one night. It wasnt bad but wasnt great. The staff was great! Very friendly and helpful. The room smelled, the walls are paper thin, breakfast wasnt a lot of options. It was fine, but just fine.
Stayed 1 night in Oct 2023
Response from Flipp on 9 Oct 2023
We are truly sorry that we did not meet your expectations. We strive hard here at Best Western to saisfy our guest. If there is anything we can do to make your next stay with us please feel free to contact us directly. We thank you for choosing Best Western and we hope to see you back again or in one of our many Best Westerns nationwide.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable
Check in was super easy. The room was very clean and comfortable.
Stayed 1 night in Oct 2023
Response from Flipp on 9 Oct 2023
We thank you for completing the survey and choosing Best Western. We hope to see you back again or in one of our many Best Westerns nationwide.

8/10 Good

Brooklyn

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
This place isn’t too bad, but as a pet friendly hotel, we did expect a fenced in pet area, or at the very least, a pet area, which it doesn’t have
Stayed 1 night in Oct 2023
Response from flipp on 3 Oct 2023
We are truly sorry that we did not meet your expectations as we try to satisfy allour guest. We do have desinated areas for your pets and they are explained at check in. We can not have fenced in area fr pet as it is a Corporate decision. We are truly sorry. We hope to see you back again or in one of our many other Best Westerns nationwide.

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from flipp on 17 Oct 2023
We thank you completing the survey and choosing Best Western. We hope to see you back again soon or in one of our many Best Westerns natiowide.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from flipp on 26 Sept 2023
We thank you for completing the survey and choosing us. We hope to see you backa again or in one of our Best Westerns naitonwide.