Title: Staybridge Suites Puebla by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Staybridge Suites Puebla by IHG A peaceful haven awaits travelers seeking both tranquility and retail therapy, with convenient access to excellent shopping destinations nearby ## Photo gallery for Staybridge Suites Puebla by IHG ![Outdoor pool - Staybridge Suites Puebla by IHG (Puebla)](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/4208c6bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic Area - Staybridge Suites Puebla by IHG (Puebla)](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/4bc47a0c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, Kitchen, Mountain View | In-room safe, desk, blackout curtains, soundproofing - Staybridge Suites Puebla by IHG (Puebla)](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/0747d1e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Staybridge Suites Puebla by IHG (Puebla)](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/36d15fc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Staybridge Suites Puebla by IHG (Puebla)](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/472209bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Staybridge Suites Puebla is in a shopping district but offers a retreat from the bustle. Enjoy the outdoor pool, basketball court, or garden terrace. Visitors praise the helpful staff and well-kept grounds. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £70 includes taxes & fees 7 Feb - 8 Feb ## Room options ### Check availability for these dates Tonight [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 7 of 7 rooms ### View all photos for Suite, 1 Bedroom, Kitchen, Mountain View ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/8a811188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Kitchen, Mountain View 10.0 Exceptional 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - Mountain view - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Kitchen, Pool View ![Suite, 1 Bedroom, Kitchen, Pool View | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/3801fd72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Kitchen, Pool View 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Bedrooms, Kitchen ![Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/4aff176b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Kitchen 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - 872 sq ft - 1 bedroom - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Kitchen ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/89902545.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Kitchen 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - 323 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Studio Suite, Kitchen, Mountain View ![Studio Suite, Kitchen, Mountain View | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/3990610b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Kitchen, Mountain View 9.4 Exceptional 9 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - Mountain view - 474 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, Kitchen, Pool View ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/41b03c6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Kitchen, Pool View 8.4 Very good 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - 409 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, Mobility Accessible, Kitchen ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/ad92ff7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Mobility Accessible, Kitchen 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen Full-sized fridge/freezer Plasma TV - 391 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21480000/21472400/21472355/df80f236_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Puebla Puebla - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 1,238 reviews £53 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Four-Points-By-Sheraton-Puebla.h21472355.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) Ad ![Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1600000/1597700/1597641/fd3393c2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Puebla Finsa Puebla - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 1,691 reviews £55 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Express-Puebla.h990253.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7670000/7662000/7661913/a98b83a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Puebla Angelopolis by IHG Angelópolis - Pool - Breakfast included - Kids’ pool - Parking included 9.4 Exceptional 1,016 reviews £60 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Express-Hotel-Suites-Puebla-Angelopolis.h7661913.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) Ad ![Mexican cuisine](https://images.trvl-media.com/lodging/1000000/520000/519100/519029/90414abb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla La Noria by IHG La Noria - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,027 reviews £53 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Puebla-La-Noria.h519029.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/1967178c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet-friendly - Kids’ pool 9.0 Wonderful 1,010 reviews £77 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Puebla-Hotels-InterContinental-Presidente-Puebla.h46231.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/798ff063.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 288 reviews £81 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Hotel-Royalty.h3097085.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=795026d8-4230-4682-8cef-7553eabd0a88&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Staybridge-Suites-Puebla.h11638308.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Staybridge-Suites-Puebla.h11638308.Hotel-Information) ## About the area Located in Puebla, Staybridge Suites Puebla by IHG is in a shopping district and near a boardwalk. Great Pyramid of Cholula and Rosario Chapel are local landmarks, and some of the area's attractions include Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.09344%2C-98.22809&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=flhygOmJG7MMsKYu9fyTzCtcwCE=) Blvd. Hermanos Serdan 810, Col. El Riego Sur, Puebla, PUE, 72000 ### What's nearby - ![Africam Safari which includes zoo animals and land animals](https://images.trvl-media.com/place/6167153/24244f38-6aef-4533-aa49-ef1cb2be68d3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Africam Safari 34 min drive \- 22.7 miles - Parque del Paseo de Los Gigantes 3 min walk \- 0.2 miles - FINSA 17 min walk \- 0.9 miles - Chapel of Santo Domingo 17 min walk \- 0.9 miles - Angelopolis Commercial Center 23 min drive \- 5.8 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 15 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 26 min drive ### Restaurants - Starbucks 3 min walk - Tacos Los Chicanos 12 min walk - Pozolería Los Ángeles 12 min walk - Toks 2 min walk - Pollo Feliz 10 min walk ## About this property ### Staybridge Suites Puebla by IHG Hotel near Zócalo de Puebla Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Staybridge Suites Puebla by IHG. Enjoy the 24-hour gym, as well as activities such as basketball. In addition to an arcade/games room and a library, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - A free local area shuttle, a front desk safe and a vending machine - Smoke-free property, a 24-hour front desk and tour/ticket information - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 129 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - Plasma TVs with cable channels - Separate sitting areas, kitchens and full-sized fridge/freezers ## Similar properties ![Pool](https://images.trvl-media.com/lodging/2000000/1600000/1597700/1597641/a50e60ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Puebla Finsa Puebla - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 782 reviews £56 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1597641&PinnedHotelID=1597641&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/73ebe62b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Puebla by HNF Puebla - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 514 reviews £52 includes taxes & fees 18 Feb - 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9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=990253&PinnedHotelID=990253&HadPinnedHotel=true®ionId=-1&adults=2) ![Mexican cuisine](https://images.trvl-media.com/lodging/7000000/6390000/6384900/6384898/5687cd16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,007 reviews £53 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=6384898&PinnedHotelID=6384898&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/17000000/16610000/16608300/16608261/9d61f82f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Encore Puebla Mexico Coronango - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,003 reviews £61 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=16608261&PinnedHotelID=16608261&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/200000/190800/190766/93a5e11a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puebla Las Animas Puebla - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,030 reviews £56 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=190766&PinnedHotelID=190766&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11638308,1597641,18147426,1683674,12608) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free area shuttle up to 15 km - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - A restaurant ### Things to do - 24-hour gym - Arcade/game room - Basketball - Library - Outdoor pool ### Family friendly - Arcade/game room - Free area shuttle - Free rollaway/extra bed - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (limited availability) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 8 floors - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Full-sized refrigerator/freezer - Kitchen ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 950.00, per pet, per night, plus a deposit of MXN 950 per stay Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 950 per stay - Pet fee: MXN 950.00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Staybridge Suites Puebla Aparthotel Staybridge Suites Puebla ## Frequently asked questions ### Does Staybridge Suites Puebla by IHG have a pool? ### How much does it cost to stay at Staybridge Suites Puebla by IHG? ### Is Staybridge Suites Puebla by IHG pet-friendly? ### How much is parking at Staybridge Suites Puebla by IHG? ### What time is check-in at Staybridge Suites Puebla by IHG? ### What time is check-out at Staybridge Suites Puebla by IHG? ### Where is Staybridge Suites Puebla by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Staybridge Suites Puebla by IHG Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 451 8 - Good 79 6 - Okay 20 4 - Poor 8 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Rey Pesquera 8 Jun 2025 Clean, quiet, friendly staff, excellent service! ##### Rey Pesquera Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### CAMILO 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good. ##### CAMILO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christina 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great! Comfy bed! ##### Christina Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean and comfortable beds. Had all you would need to make a quick meal. Great breakfast included. Fair price, highly recommend. ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gerardo 19 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great coffee, great service, excellent staff, and very clean. ##### Gerardo Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Larry 9 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was our 8th stay at this hotel. The rooms are clean and comfortable. This is a great place to stay short term and long term. ##### Larry Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Ivy 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security. ##### Ivy Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Diana 18 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great start to our Mexico vacation This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat. ##### Diana Stayed 2 nights in Mar 2024 ### 8/10 Good #### Cyrus Abbas 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away. ##### Cyrus Abbas Stayed 14 nights in Sep 2025 ### 10/10 Excellent #### alejandro Rosario 1 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities K ##### alejandro Rosario Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Darek 9 Aug 2025 Liked: Amenities Spacious and beautiful ##### Darek Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Don 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am a frequent visitor at this property as I travel through Puebla by car. I have never been disappointed by this property and have stayed there at least 2 times a year for the past 5 years. ##### Don Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Brad 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love this place ##### Brad Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### JONG HOON 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shower head should be changed to new one. ##### JONG HOON Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Víctor 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best family hotel This is my "go-to" hotel when wanting to get away with my family. Love the place. ##### Víctor Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Fidencio 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel and service ##### Fidencio Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Miriam 12 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, great breakfast every morning, it was a very clean hotel and the laundry was included which was very nice. ##### Miriam Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Enrique 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Enrique ### 10/10 Excellent #### peter 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel. Very clean and good condition. Near the highway but quiet and safe with a Starbucks and a couple nice restaurants nearby. Good breakfast buffet. ##### peter Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Larry 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints! ##### Larry Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Youngjin 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 20min drive to centro ut good option for family ##### Youngjin Stayed 2 nights in Nov 2023 ### 8/10 Good #### Ellen Ann 21 Oct 2024 Liked: Cleanliness, property conditions & facilities The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive. ##### Ellen Ann Stayed 1 night in Oct 2024 ### 10/10 Excellent #### JUAN 19 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### JUAN Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Guillermo 21 Sept 2024 Liked: Property conditions & facilities very cool ##### Guillermo Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Lourdes 5 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities Clean room and salient ##### Lourdes Stayed 1 night in Jul 2022 ---