Title: Mesón Sacristía de la Compañía Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mesón Sacristía de la Compañía Hotel with a restaurant, a short walk to Zócalo de Puebla ![40-inch flat-screen TV with cable channels, TV, Netflix](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/1dcdf263.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/678ad4ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/12ed092a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/489760e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/cfc050c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mesón Sacristía de la Compañía, in Puebla's historic center, offers an upscale experience with practical amenities. Guests enjoy in-room WiFi, easy luggage storage, and concierge services. Relax at the on-site restaurant and bar after exploring the city. 8.6 Excellent ## Popular amenities - Bar - Laundry - 24/7 front desk - Housekeeping - Free WiFi - Restaurant ## Room options ### Check availability for these dates # Tonight [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=866602&PinnedHotelID=866602&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/fdee4825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Hairdryer Free bottled water Coffee/tea maker Cable channels - 431 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 King Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/870000/866700/866602/fdee4825.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Air conditioning Flat-screen TV Private bathroom Hairdryer Free bottled water Cable channels Netflix Daily housekeeping - 323 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/w15980h9000x21y0-b183819f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 244 reviews £81 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Puebla-Hotels-Hotel-Royalty.h3097085.Hotel-Information?chkin=2025-9-29&chkout=2025-9-30&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/78f73717.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,009 reviews £74 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Puebla-Hotels-InterContinental-Presidente-Puebla.h46231.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Premier Suite | 1 bedroom, premium bedding, down duvets, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101950000/101942600/101942592/da2c81e8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - Spa - Free WiFi - Restaurant - Bar 9.4 Exceptional 190 reviews [](https://www.expedia.co.uk/Puebla-Hotels-HOTEL-BOUTIQUE-CASONA-65.h101942592.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Suite, 1 King Bed, Garden View (SUITE KING) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21050000/21043000/21042925/5e3e9816_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cartesiano Boutique & Wellness Hotel Puebla Historic Center - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 646 reviews £109 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Puebla-Hotels-Cartesiano-Urban-Wellness-Center.h21042925.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Porch](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447674/b0c2f4fa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Puebla Centro Histórico Puebla Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews £49 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Puebla-Hotels-Loa-Inn-Juarez.h15447674.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Mexican cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/519100/519029/w8683h5787x0y5-e19e64af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla La Noria by IHG La Noria - Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,010 reviews £52 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Puebla-La-Noria.h519029.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18130000/18124600/18124564/60dca45a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Puebla Finsa Puebla - Pool - Pet-friendly - Kids pool - Parking included 9.2 Wonderful 322 reviews £41 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Finsa.h18124564.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683674/e5759a88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla Finsa by IHG Puebla - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 733 reviews £42 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Puebla-Finsa.h1683674.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2750000/2745500/2745401/a0064547_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Puebla Angelopolis Angelópolis - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 994 reviews £45 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Puebla-Hotels-City-Express-Puebla-Angelopolis.h2745401.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/09e78237.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Puebla Centro Histórico Puebla Historic Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,428 reviews £47 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Centro-Historico.h1277213.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=f60bd95f-ff50-4c85-9344-5cfbe6f6362f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Meson-Sacristia-De-La-Compania.h866602.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Meson-Sacristia-De-La-Compania.h866602.Hotel-Information) ## About the area Located in Puebla, Mesón Sacristía de la Compañía is in the city centre. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Cuauhtemoc Stadium or Estadio de Béisbol Hermanos Serdán. Spend some time exploring the area's activities, including golfing. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04148%2C-98.19525&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QVYTqDmzzoXw86RN-DGiJ4BAI4E=) 6 Sur No 304 Callejón de los Sapos, Centro Histórico, Puebla, PUE, 72000 ### What's nearby - Puebla Cathedral - 5 min walk - 0.3 miles - Zócalo de Puebla - 5 min walk - 0.3 miles - Puebla Convention Center - 5 min walk - 0.3 miles - Centro Expositor - 5 min drive - 1.9 miles - Angelopolis Commercial Center - 7 min drive - 3.3 miles ### Getting around - Puebla–Cholula Tourist Train Terminal - 12 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive ### Restaurants - ‪La Pasita - ‬1 min walk - ‪La Berenjena - ‬1 min walk - ‪La Casa del Mendrugo - ‬2 min walk - ‪El Ídolo De México - ‬2 min walk - ‪Café Milagros - ‬1 min walk ## About this property ### Mesón Sacristía de la Compañía Upscale hotel near Zócalo de Puebla Near Puebla Cathedral, Mesón Sacristía de la Compañía provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks such as: - A 24-hour front desk, a front desk safe and concierge services - Wedding services, smoke-free property and multilingual staff - Tour/ticket information and luggage storage Room features All guestrooms at Mesón Sacristía de la Compañía offer comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and hairdryers - 40-inch flat-screen TVs with Netflix, streaming services and cable channels ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Accessibility - No lift ### More - 1 floor - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Netflix - Streaming services ### Food and drink - Free bottled water ### More - Access via exterior corridors - Free local calls ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Mesón Sacristía Compañía Mesón Sacristía Compañía Hotel Mesón Sacristía Compañía Hotel Puebla Mesón Sacristía Compañía Puebla Meson Sacristia De La Compania Sacristía Mesón Sacristía de la Compañía Hotel Mesón Sacristía de la Compañía Puebla Mesón Sacristía de la Compañía Hotel Puebla ## Frequently asked questions ### Is Mesón Sacristía de la Compañía pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Mesón Sacristía de la Compañía? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Mesón Sacristía de la Compañía? > Checkout is at noon. ### Where is Mesón Sacristía de la Compañía located? > Located in Puebla Historic Center, this hotel is within a 5-minute walk of Callejon del Sapo and Zócalo de Puebla. Los Sapos Bazaar and Iglesia de la Compañía are just steps away. Puebla–Cholula Tourist Train Terminal is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mesón Sacristía de la Compañía Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 78 8 - Good 49 6 - Okay 13 4 - Poor 6 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### James 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was fabulous! ##### James Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Stacey 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem in the heart of Puebla A darling hotel in the heart of Puebla. Staying in a traditional casona you really feel you've gone back in time but with all the modern amenities. Carlos, the innkeeper, was a joy and we loved everything about our stay here. Highly recommend! ##### Stacey Stayed 3 nights in May 2023 ### 2/10 Terrible #### ALEJANDRO APARICIO 24 Nov 2024 Disliked: Staff & service No hay agua caliente debido a que tienen paneles solares, hay que dejar abierta la llave más de media hora para que salga poquitito tibia (más fría que caliente) esto ocasiona que se desperdicien miles de litros de agua. Y para cuando logra salir poquitito más caliente se acaba el agua. PÉSIMO SERVICIO REFERENTE EN ESTE ASPECTO DEL AGUA. El wc se tuvo que quedar sucio debido a que ya no hubo agua. Consideró al personal de limpieza cuando tienen que lavar los baños. NO LO RECOMIRNDO ##### ALEJANDRO APARICIO Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Kathleen 3 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I think the Meson is such a unique property. It was very comfortable. The staff was so friendly and very helpful. Despite being on a main street, it was very quiet at night. We thoroughly enjoyed it. I would highly recommend it. I look forward to my next stay there. ##### Kathleen Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Mazen 5 May 2023 ##### Mazen Stayed 2 nights in Apr 2023 ### 8/10 Good #### Verified traveller 2 Jan 2020 Liked: Cleanliness, property conditions & facilities Lovely property, however, I did not notice in the “special instructions” that guests could only check in during a very limited 2 hour time frame. It also said that guests arriving after 3 pm would not be able to check in until the next day. My husband and I panicked, as it was already close to 5 pm by the time we arrived. We thought we really had a problem, as it was New Years Eve, and all of the other hotels in town were full. Fortunately, we were able to contact the hotel and give our arrival time. The guy at the desk said that was no problem and that we could check in whenever. If this is the case, the message about limited check in hours should be removed. What hotel only allows a 2 hour check in time? Also, the property is a bit of a distance from the town of Taxco and there is no restaurant (they only offer breakfast). Guests should be advised to eat dinner or bring it with them as there is also no other option nearby. Being that it is a distance from town, a restaurant should be available. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 12 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar exclusivo, habitaciones únicas, cada una de ellas es toda una experiencia. ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 3 Mar 2019 Liked: Cleanliness, staff & service, room comfort Great location, ambiance and food! Minor details on maintenance. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Craig 27 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I love this little hotel! What this hotel lacks in luxury it makes up in charm. It is almost like living in a museum. Be patient with the hot water. It takes time but will get there. The staff is friendly and helpful. Very nice breakfast included and the chicken soup is wonderful. My second stay there and hope it won't be my last. ##### Craig Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Lynn 31 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precious Gem in Centro Historico Absolutely lovely experience at this special boutique hotel! The room was breathtakingly furnished, the bed comfortable and many thoughtful touches added to make the stay perfect. The service was friendly and efficient, the breakfast delicious. The location rocks—two blocks from the Zocalo and on a classic street (Toad Alley.) I will definitely return. ##### Lynn Stayed 1 night in Jan 2019 ### 2/10 Terrible #### Verified traveller 7 Jan 2019 ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 6 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pictures don't really do it justice Great location right off main points of interest. Pretty little street. Our room was gorgeous, old furnishings, nice sitting area. Rooms open up onto a shared, courtyard restaurant. Perfect for our needs. Like many hotels in Mexico, hot water is not consistent in shower. The courtyard is a well reviewed restaurant, open to the public. That is good and bad. Great music in the afternoon on the weekend when we were there. Loud late one night when we were headed off to sleep. I rated it a "4" for service, not for any bad reason but simply the lack of a "host" type feel like we have experienced in some of the best boutique type hotels. Staff was nice enough but it didn't feel as homey as some other places. ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 3 Jan 2019 ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### HITOSHI 18 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Zocaloに近いコロニアル邸宅、こういう雰囲気が好きな人と快適性を求める人と、人に依って評価が分かれやすいと感じる。 コーヒーメーカー・紅茶セットあり。シャワーのみ。 駐車場はなく配車を頼む。初めてだと車でのアクセスは少し難しいと思う。 ##### HITOSHI Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller 17 Dec 2018 Liked: Cleanliness, property conditions & facilities #### Beautiful Hotel BUT The location is perfect and the decor is amazing. And the included breakfast is wonderful but I wouldn’t stay again largely because I didn’t have hot water for a shower. Additionally, checkin came with no basic information like check out times, when the front door locks and what to do if you aren’t back or a simple reminder that breakfast is included. It could be so much better. ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller 6 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff at the front desk are exceptional, very kind and go out of their way to ensure they meet all your requests...just ask. ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Verified traveller 5 Nov 2018 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 8/10 Good #### michael 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### A Step into Mexico’s Past The staff is excellent. Bed was nice and room was clean. Hotel is close to great food, museums, the plaza - just a great location within walking distance of everything. Breakfast at the hotel was substandard everyday. The room was warm and the ceiling fan inadequate. Water pressure in the shower left a little to be desired also. This is a common problem in Puebla. Hotel is filled with Mexican antiques and culture. ##### michael Stayed 3 nights in Oct 2018 ### 2/10 Terrible #### Melissa 9 Oct 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Do NOT trust the staff There are many pluses to this hotel, but negatives outweigh. I could never recommend staying here. As non-Spanish speakers, we struggled to communicate with staff. They treated us well, but we were taken advantage of by restaurant staff in a scam we suspect they repeat. On our last night Luis, our waiter throughout our stay, set 2 bottles of mezcal out and said they were “house mezcals” and proceeded to write down prices for us. The amounts seemed high, but we were willing to pay for mezcal we could not get in the US. When we agreed to the purchase, staff that had been hovering went to the kitchen for an energized conversation, which put us on edge. Once in our room we investigated prices and realized they were inflated by 300% over retail. With limited language skills, we felt it was impossible to undo the transaction that night. I strongly suspect the staff split the proceeds of the scam. We have since contacted the hotel owners and management regarding the situation. They chose to do nothing. Lesson learned: do not be so trusting. A quality hotel should only hire employees they and their guest can trust, and that is not the case at this hotel. A more careful reading of other reviews upon our return, it is clear this is a known issue and that management does not care to protect guests from similar episodes of scams and over-charges. ##### Melissa Stayed 4 nights in Sep 2018 ### 2/10 Terrible #### erika, cdmx 29 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sin agua caliente A mi llegada no hubo agua caliente. El personal lo revisó y dejaron el baño mojado para decir lo siento no sale caliente despues de una hora. Terrible. ##### erika Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Verified traveller 27 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Honeymoon in Puebla We spent 3 nights at this fabulous hotel, great location, staff is extremely friendly. I totally recommend this hotel. ##### Verified traveller Stayed 3 nights in Jul 2018 ### 6/10 Okay #### Verified traveller 4 May 2018 Liked: Staff & service Disliked: Room comfort #### Give another place a chance The location is great. It’s a short walk away from the Zocalo and steps away from a nice small bar. The breakfast was good. The staff gave a weird vibe. In particular two of them; they seemed creepy to me. The small table and the dresser in our room had a broken piece. There was a hole in the bathroom wall and the small mirror looked like it had been glued back on. No big deal, but no one wants to see their room falling apart. The shower caps seemed used. One had a small hole and was stretched out (used). When we arrived, the towels were stiff. One had a dirt stain. The beds were horrible! The worst i’ve ever slept in! I will not be staying here again mainly because of that. I need a good night sleep... especially after being out all day exploring! Also, check your bill. We had a few drinks at the bar and they tried to charge us for an extra drink. ##### Verified traveller Stayed 3 nights in Apr 2018 ### 10/10 Excellent #### Andrew, London 17 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely traditional building, right in town, so most convenient ##### Andrew Stayed 4 nights in Apr 2018 ### 4/10 Poor #### Jordi, San Miguel de Allende 3 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We changed hotels We decided to not stay and change hotels to Hotel Cartesiano, around the corner. Much, much better hotel ##### Jordi Stayed 1 night in Mar 2018 ### 6/10 Okay #### Verified traveller 28 Jan 2018 Liked: Cleanliness, staff & service #### Increíble la atención del personal, ALEX el mejor! Olvide unas camisas y muy amablemente y honestamente me contactaron y enviaron a mi domicilio. El personal es de lo mejor que he visto, ellos tienen 5 estrellas. Muchas gracias! ##### Verified traveller Stayed 1 night in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Padstow](https://www.expedia.co.uk/Padstow-Hotels-Spa-Hotels.0-0-d4407-tSpaHotels.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Los Gigantes](https://www.expedia.co.uk/5Star-Los-Gigantes-Hotels.s50-0-d6144583.Travel-Guide-Filter-Hotels) > > [Rixos Premium Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-Rixos-Premium-Bodrum-All-Inclusive.h1469322.Hotel-Information) > > [Hotel American Palace Eur](https://www.expedia.co.uk/Rome-Hotels-Hotel-American-Palace-Eur.h45840.Hotel-Information) > > [The Yarborough Hotel by Wetherspoon](https://www.expedia.co.uk/Grimsby-Hotels-The-Yarborough-Hotel-By-Wetherspoon.h49135465.Hotel-Information) > > [Crystal Palace Luxury Resort & Spa - All Inclusive](https://www.expedia.co.uk/Side-Hotels-Crystal-Palace-Luxury-Resort-Spa-All-Inclusive.h1315218.Hotel-Information) > > [Hotel Real Palacio](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Real-Palacio.h1114251.Hotel-Information) > > [Hotels in Didsbury](https://www.expedia.co.uk/Didsbury-Manchester-Hotels.0-n6004280-0.Travel-Guide-Filter-Hotels) > > [Santa Marina Holiday Village](https://www.expedia.co.uk/Sozopol-Hotels-Santa-Marina-Holiday-Village.h1523184.Hotel-Information) > > [The Lord Nelson](https://www.expedia.co.uk/Brigg-Hotels-The-Lord-Nelson.h31983336.Hotel-Information) > > [Yurbban Ramblas Boutique Hotel](https://www.expedia.co.uk/Barcelona-Hotels-Yurbban-Ramblas-Boutique-Hotel.h33013489.Hotel-Information) > > [Hotels in Rome](https://www.expedia.co.uk/Rome-Hotels.d179899.Travel-Guide-Hotels) > > [Hotels with Hot Tubs in Northumberland](https://www.expedia.co.uk/Destinations-In-Northumberland-Hotels-With-Hot-Tubs.0-0-d6046225-tHotelsWithHotTubs.Hotel-Filter-Destinations) > > [Hotels in Lancing](https://www.expedia.co.uk/Lancing-Hotels.d602490.Travel-Guide-Hotels) > > [Donnington Guest House](https://www.expedia.co.uk/Truro-Hotels-Donnington-Guest-House.h7700449.Hotel-Information) > > [Cottages West Sussex](https://www.expedia.co.uk/West-Sussex-Cottages.d6046234-aaCottages.Travel-Guide-Accommodation) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hotel Regina Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Regina-Barcelona.h4894.Hotel-Information) > > [Sun City Hotel and Casino](https://www.expedia.co.uk/Sun-City-Hotels-Soho-Hotel-Casino-At-Sun-City-Resort.h527184.Hotel-Information) > > [5 Star Hotels in Seminyak](https://www.expedia.co.uk/5Star-Seminyak-Hotels.s50-0-d6047747.Travel-Guide-Filter-Hotels) ### Flights > [flights from terrance b lettsome intl airport](https://www.expedia.co.uk/lp/airports/eis/flights-from-terrance-b-lettsome-intl-airport) > > [Flights from Dublin (DUB) to Melbourne (MEL)](https://www.expedia.co.uk/lp/flights/dub/mel/dublin-to-melbourne) > > [Flights from Amsterdam (AMS) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/ams/edi/amsterdam-to-edinburgh) ### Cars > [Car hire near Universal Studios Florida](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Universal-Studios-Florida.d6049239.Car-Hire-Guide) > > [Van Car Hire in High Wycombe](https://www.expedia.co.uk/Van-Car-Rentals-In-High-Wycombe.d7772-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Tías](https://www.expedia.co.uk/Things-To-Do-In-Tias.d182406.Travel-Guide-Activities) ### General > [Visit Weeki Wachee](https://www.expedia.co.uk/Spring-Hill-Weeki-Wachee.dx177826) > > [Visit Port Macquarie](https://www.expedia.co.uk/Port-Macquarie.dx6140201) > > [Visit Weston-super-Mare](https://www.expedia.co.uk/Weston-Super-Mare.dx5468)