Title: voco Royalty Puebla Downtown by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3097085&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # voco Royalty Puebla Downtown by IHG Experience historic downtown Puebla from a sophisticated hotel where attentive service and modern amenities complement the prime location near iconic landmarks ## Photo gallery for voco Royalty Puebla Downtown by IHG ![Restaurant - voco Royalty Puebla Downtown by IHG (Puebla)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/798ff063.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - voco Royalty Puebla Downtown by IHG (Puebla)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/ee4ff34e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - voco Royalty Puebla Downtown by IHG (Puebla)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/c0ba15a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Room, 1 Queen Bed | In-room safe, blackout curtains, soundproofing, free WiFi - voco Royalty Puebla Downtown by IHG (Puebla)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/07a4449c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - voco Royalty Puebla Downtown by IHG (Puebla)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/7b4d30f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Voco Royalty Puebla Downtown, in the city's heart, offers a rooftop terrace for relaxation after exploring nearby attractions. Enjoy two restaurants, a bar, free in-room WiFi, and dry cleaning services. The helpful staff assists with tour bookings and local recommendations. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Gym - Breakfast available £74 includes taxes & fees 29 Mar - 30 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View) ![Standard Room, 1 Double Bed, Balcony (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/cea89c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Balcony (Cathedral View) 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Cable channels - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Suite, 1 King Bed, Balcony (Cathedral View) ![Suite, 1 King Bed, Balcony (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/cc077b95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony (Cathedral View) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom - 285 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View) ![Grand Room, 2 Queen Beds, Balcony (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/3864e51a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Queen Beds, Balcony (Cathedral View) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Coffee/tea maker - 291 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed (Cathedral View) ![Suite, 1 King Bed (Cathedral View) | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/320347c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Cathedral View) ### Highlights Separate sitting area Soundproofed Air conditioning Plasma TV Blackout curtains Sofa bed Private bathroom Coffee/tea maker - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/1d3c9a6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.6 Good 4 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Cable channels Daily housekeeping - 140 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Grand Room, 1 Queen Bed ![Grand Room, 1 Queen Bed | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/7f23656b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 Queen Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Private bathroom Coffee/tea maker Cable channels Daily housekeeping - 129 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 Queen Bed ![Premium Room, 1 Queen Bed | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/e13a983e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Coffee/tea maker Cable channels - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed ![In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/54b070b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Cable channels Daily housekeeping - 129 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Grand Room, 2 Double Beds ![Grand Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/w15941h8988x30y0-cbba7d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Coffee/tea maker Cable channels - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 2 Queen Beds ![Suite, 2 Queen Beds | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/fcb634a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Separate bedroom Private bathroom Coffee/tea maker Cable channels - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room ![In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/54b070b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 Single Bed ## You may also like Ad ![Premier Suite | Premium bedding, down duvets, minibar, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101950000/101942600/101942592/da2c81e8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - Spa - Free Wi-Fi - Restaurant - Bar 9.6 Exceptional 302 reviews [](https://www.expedia.co.uk/Puebla-Hotels-HOTEL-BOUTIQUE-CASONA-65.h101942592.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=edacda8f-fd9d-451d-a7c9-2bb3465757f2&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/1967178c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Puebla by IHG Puebla - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Royalty.h3097085.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Royalty.h3097085.Hotel-Information) ## About the area Located in Puebla, voco Royalty Puebla Downtown by IHG is in the city centre. Zócalo de Puebla and Fort Loreto are notable landmarks and Africam Safari is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04429%2C-98.19810&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OfbUGP2l29n4Q-_YCGNr4colSCw=) Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000 ### What's nearby - ![Zocalo Square which includes a garden and night scenes](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 1 min walk \- 0.1 miles - ![Puebla Cathedral showing heritage architecture, night scenes and a church or cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 3 min walk \- 0.2 miles - ![Santo Domingo Church which includes heritage elements, a church or cathedral and interior views](https://images.trvl-media.com/place/6302143/eec26f8f-3553-436e-9344-fa9295dd24f9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Church 3 min walk \- 0.2 miles - ![Los Sapos Bazaar as well as a small group of people](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 7 min walk \- 0.4 miles - Puebla Convention Center 10 min walk \- 0.6 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 10 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 42 min drive ### Restaurants - Vittorio's 2 min walk - Antigua Taquería La Oriental 2 min walk - Tortas Meche 2 min walk - La Porfiriana 2 min walk - Attico 303 2 min walk ## About this property ### voco Royalty Puebla Downtown by IHG Upscale hotel near Zócalo de Puebla Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown by IHG provides a rooftop terrace, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi. Other perks include: - Free valet parking - Continental breakfast (surcharge), a lift and tour/ticket information - A 24-hour front desk, a front desk safe and luggage storage - Guest reviews give top marks for the helpful staff Room features All guest rooms at voco Royalty Puebla Downtown by IHG offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Showers and shampoo - Plasma TVs with cable channels - Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping ## Similar properties ![Fountain](https://images.trvl-media.com/lodging/1000000/30000/21500/21438/a3a57651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Real Puebla Puebla Historic Center - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,001 reviews £96 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=21438&PinnedHotelID=21438&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite | Premium bedding, down duvets, minibar, individually decorated](https://images.trvl-media.com/lodging/102000000/101950000/101942600/101942592/0bfc208b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - Spa - Free Wi-Fi - Restaurant - Bar 9.6 Exceptional 302 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=101942592&PinnedHotelID=101942592&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/6db74a63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Puebla Centro Histórico Puebla Historic Center - 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Royalty ### Things to do - Gym ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - Lift ### More - 1 building - 4 floors - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Tea bags/instant coffee ### More - Air conditioning - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 250 to 400 for adults and MXN 250 to 400 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Royalty Hotel Royalty Puebla Royalty Puebla Hotel Royalty Royalty Hotel Boutique Voco Royalty Puebla By Ihg voco Royalty Puebla Downtown voco Royalty Puebla Downtown by IHG Hotel voco Royalty Puebla Downtown an IHG Hotel voco Royalty Puebla Downtown by IHG Puebla voco Royalty Puebla Downtown by IHG Hotel Puebla ## Frequently asked questions ### Is voco Royalty Puebla Downtown by IHG pet-friendly? ### How much does it cost to stay at voco Royalty Puebla Downtown by IHG? ### How much is parking at voco Royalty Puebla Downtown by IHG? ### What time is check-in at voco Royalty Puebla Downtown by IHG? ### What time is check-out at voco Royalty Puebla Downtown by IHG? ### Where is voco Royalty Puebla Downtown by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## voco Royalty Puebla Downtown by IHG Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 228 8 - Good 32 6 - Okay 19 4 - Poor 6 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Leonardo 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel, great location and the city was full of life. Perfect location to see a new city. ##### Leonardo Stayed 4 nights in Dec 2025 ### 8/10 Good #### James 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is perfectly located. ##### James Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pedro Martín 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and good size room. Comfy bed and nice decoration. Really like it ![](https://a.travel-assets.com/ugc/hotel-reviews/56fe5abb-f376-40a3-84d8-80de18cd29f6-1767068504521.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29af213e-8fb5-47d9-bcee-bcd187e1ad5b-1767068501496.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pedro Martín Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Guillermo 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room very clean staff very professional and location key to move around in the city very secure ![](https://a.travel-assets.com/ugc/hotel-reviews/0387f4df-eb00-4332-9d5d-e91c81e36232-1762704981422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guillermo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Yhessika 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla ##### Yhessika Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jose 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I had a wonderful stay at this hotel. My room was beautiful and very spacious, with a stunning view of the cathedral. The location is truly unbeatable, making it easy to explore the area. The staff were exceptionally friendly and caring, which made the experience even better. Highly recommended! ##### Jose Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### emilio 22 Jun 2025 Liked: Cleanliness, property conditions & facilities Great customer service, rooms very clean, great restaurant facilities. ##### emilio Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Claudia 24 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and excellent service ##### Claudia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Darrell 10 Nov 2025 Liked: Cleanliness, amenities Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black. ##### Darrell Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Laura 30 May 2025 Liked: Cleanliness, property conditions & facilities Friendly staff. Great location ##### Laura Stayed 1 night in May 2025 ### 10/10 Excellent #### manuel 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### manuel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Maria 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat. ##### Maria Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lizzeth 6 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location! ##### Lizzeth Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Carolina 30 Dec 2024 Liked: Cleanliness Great location, clean facility, nice staff. ##### Carolina Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Melissa 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center. ##### Melissa Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Banyan 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very helpful staff, super accommodating very clean attention to detail perfect location ##### Banyan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ana 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and clean ##### Ana Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rosalba 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place especially because they had mariachi at the to roof restaurant 💕 ##### Rosalba Stayed 1 night in Jan 2025 ### 10/10 Excellent #### claudia 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location. ![](https://a.travel-assets.com/ugc/hotel-reviews/399d54f6-2a80-40c7-90e3-0f866e5f5bed-1756820732671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f585b477-9733-4bbb-8ef0-b6374edef025-1756820731566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7aa38de6-9a54-48e5-af96-b682f34906a0-1756820731147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29618f1d-7964-449d-a00c-4fbb3bd08113-1756820730093.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### claudia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Alvaro Ernesto Martínez 15 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff were great and attention was excellent, very good location!!! ##### Alvaro Ernesto Martínez Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Jasmine 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again. ##### Jasmine Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Katherine 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location!!! Excellent views. Walkable ##### Katherine Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jesse 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend! ##### Jesse Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### francisco 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel! The hotel is amazing. Super clean, great staff. Juan, was very helpful the entire stay. Location is amazing, close to all great museums, galleries, shopping and restaurant. ![](https://a.travel-assets.com/ugc/hotel-reviews/8349EF4429215F3EC2F8A632C0F59985E9ECA0951696828226275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5336CF437414F1DF81986846E9E76ED5043A072B1696828226219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43FA32CEA6F73A18FFDF6DC146735794EFF1EE6D1696828226432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95DE6342F3DA36D5D79E22608F93353956B0E5281696828226921.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### francisco Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Rafael 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future ##### Rafael Stayed 5 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Waterloo Cedar Falls by IHG](https://www.expedia.co.uk/Waterloo-Hotels-Holiday-Inn-Express-Waterloo-Cedar-Falls.h2604687.Hotel-Information) > > [5 Star Hotels in Port Glasgow](https://www.expedia.co.uk/5Star-Port-Glasgow-Hotels.s50-0-d6359179.Travel-Guide-Filter-Hotels) > > [Somerset Pattaya](https://www.expedia.co.uk/Pattaya-Hotels-Somerset-Pattaya.h88741127.Hotel-Information) > > [Hotels with Breakfast in City Centre Glasgow](https://www.expedia.co.uk/City-Centre-Glasgow-Glasgow-Hotels-Hotel-With-Breakfast.0-n6129620-0-thotelwithbreakfast.Travel-Guide-Filter-Hotels) > > [Hotels with Parking in Valletta](https://www.expedia.co.uk/Valletta-Hotels-Hotel-With-Parking.0-0-d2341-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Bambolim Beach Resort](https://www.expedia.co.uk/Siridao-Hotels-Bambolim-Beach-Resort.h2605759.Hotel-Information) > > [Cabin Rentals Staffordshire](https://www.expedia.co.uk/Staffordshire-Cabins.d6046231-aaCabins.Travel-Guide-Accommodation) > > [Colombi Hotel](https://www.expedia.co.uk/Freiburg-Im-Breisgau-Hotels-Colombi-Hotel.h23779281.Hotel-Information) > > [Auramar Beach Resort](https://www.expedia.co.uk/Albufeira-Hotels-Auramar-Beach-Resort.h1158731.Hotel-Information) > > [Coast Seattle Downtown Hotel by APA](https://www.expedia.co.uk/Seattle-Hotels-Hilton-Seattle.h7910.Hotel-Information) > > [Pet-Friendly Hotels in Broughty Ferry](https://www.expedia.co.uk/Broughty-Ferry-Hotels-Pet-Friendly-Hotel.0-0-d6054611-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights ### Cars > [Car hire in Bangkok](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bangkok.d178236.Car-Hire-Guide) ### Activities > [Things to do in Painswick](https://www.expedia.co.uk/Things-To-Do-In-Painswick.d182605.Travel-Guide-Activities) ### Packages > [Luton Mall](https://www.expedia.co.uk/Luton-Mall-Luton.d739067615208402944.Attraction) > > [Ripley Ice Cream](https://www.expedia.co.uk/Ripley-Ice-Cream-Bedale.d553248621532492755.Attraction) > > [Bradford Industrial Museum](https://www.expedia.co.uk/Bradford-Industrial-Museum-Bradford.d553248621532494037.Attraction) > > [St. John's Holidays](https://www.expedia.co.uk/St-Johns.d389.Holidays-City-Breaks) > > [Vieste Holidays](https://www.expedia.co.uk/Vieste.d6023654.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Nebraska](https://www.expedia.co.uk/Nebraska.dx229) > > [Visit Abaran](https://www.expedia.co.uk/Abaran.dx6356949) > > [Visit Nessebar New Town](https://www.expedia.co.uk/Nessebar-Nessebar-New-Town.dx3000660862) > > [Visit Portoferraio](https://www.expedia.co.uk/Portoferraio.dx4876) ---