Title: Hotel Diana Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Diana Hotel with a full-service spa, 5-minute walk to Zócalo de Puebla ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/317998bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/d6dbfe85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/f6e8bb2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/d54203ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/c6ebd864.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Puebla Cathedral, Hotel Diana welcomes travelers with thoughtful touches like a daily manager's reception. The property features laundry facilities, a relaxing spa, and a bar for evening refreshments. Multilingual staff ensures helpful service is always at hand. 9.0 Wonderful ## Popular amenities - Spa - Bar - Parking included - Room service - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36113251&PinnedHotelID=36113251&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/0a547b6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.8 Excellent 23 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 2 - 1 Queen Bed ![Executive Room, 1 King Bed | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/04d12a44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 9.4 Exceptional 24 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 3 - 1 King Bed ![Double Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/5354241b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Queen Beds 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/3f029137.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 3 - 1 King Bed ![Master Suite King | Premium bedding, down duvets, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/37000000/36120000/36113300/36113251/372d6c70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite King 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![Suite, 1 King Bed, Garden View (SUITE KING) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21050000/21043000/21042925/5e3e9816_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cartesiano Boutique & Wellness Hotel Puebla Historic Center - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 686 reviews £116 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Cartesiano-Urban-Wellness-Center.h21042925.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3479677c-9db5-49ef-b169-23df39928f13&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3550000/3542100/3542003/85a89a07_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Puebla Finsa Cuautlancingo - Breakfast included - Parking included - 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Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £69 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Hilton-Garden-Inn-Puebla-Angelopolis.h16193471.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3479677c-9db5-49ef-b169-23df39928f13&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17180000/17171500/17171428/bbfc5caa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Banyan Tree Puebla Puebla Historic Center - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 647 reviews £124 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Azul-Talavera-Hotel.h17171428.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3479677c-9db5-49ef-b169-23df39928f13&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/9811b629.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Puebla Centro Histórico Puebla Historic Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,456 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Centro-Historico.h1277213.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3479677c-9db5-49ef-b169-23df39928f13&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Capricho-Hotel-Boutique.h36113251.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Capricho-Hotel-Boutique.h36113251.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04420%2C-98.20215&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CkTxR58COHDXiHp1j2nyxHKIBhs=) Av 5 Pte #329, Puebla, PUE, 72000 #### What's nearby - Puebla Cathedral - 7 min walk - 0.4 miles - Zócalo de Puebla - 7 min walk - 0.4 miles - Puebla Convention Center - 15 min walk - 0.8 miles - Fort Loreto - 4 min drive - 1.4 miles - Centro Expositor - 7 min drive - 2.8 miles #### Getting around - Puebla–Cholula Tourist Train Terminal - 8 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive #### Restaurants - ‪Profética - Casa de la Lectura - ‬3 min walk - ‪Antojitos Tomy - ‬2 min walk - ‪El Gato De Oro - ‬2 min walk - ‪Fonda Margarita VIP - ‬1 min walk - ‪Tacos Tony - ‬3 min walk ## About this property ### Hotel Diana Hotel near Zócalo de Puebla Located close to Palafoxiana Library and Puebla Cathedral, Hotel Diana provides a free daily manager's reception, a terrace and laundry facilities. Treat yourself to a deep-tissue massage at the on-site spa. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. Additional perks include: - Free self-parking and valet parking - Luggage storage, massage treatment rooms and a front desk safe - A 24-hour front desk, smoke-free property and multilingual staff - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Diana feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with free toiletries and hairdryers - 42-inch Smart TVs with Netflix, streaming services and cable channels - Heating, daily housekeeping and phones ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35590000/35588600/35588562/92ca127e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Isabel Puebla Historic Center - Parking included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 1,001 reviews £42 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=35588562&PinnedHotelID=35588562&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/9811b629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Puebla Centro Histórico Puebla Historic Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,456 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1277213&PinnedHotelID=1277213&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1650000/1649100/1649042/11141d33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Portal, Puebla Puebla Historic Center - Free WiFi - Restaurant - Parking available - Business services 8.0 Very good 966 reviews £37 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1649042&PinnedHotelID=1649042&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22220000/22211400/22211325/137ed512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sofia Puebla Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 519 reviews £26 includes taxes & fees 23 Nov - 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Parking included - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=92078281&PinnedHotelID=92078281&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/990300/990253/6f137269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Puebla by IHG Puebla - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 1,586 reviews £52 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=990253&PinnedHotelID=990253&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8730000/8721800/8721736/54055c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Puebla Centro Histórico Puebla Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 869 reviews £50 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8721736&PinnedHotelID=8721736&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/23000000/22120000/22116500/22116408/8184ec37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gala Puebla Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 585 reviews £44 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22116408&PinnedHotelID=22116408&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 100 metres - Free self parking on site - Free valet parking on site ### Food and drink - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Full-service spa - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Spa open daily - Sports massages - Thai massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels - Netflix - Streaming services ### Food and drink - Limited room service ### More - Air conditioning - Connecting rooms available - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Laundry fee: MXN 60.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Diana Hotel Hotel Diana Puebla Hotel Diana Hotel Puebla El Capricho Hotel Boutique ## Frequently asked questions ### Is Hotel Diana pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Diana? > Self-parking and valet parking are free at this property; nearby parking is also free. ### What time is check-in at Hotel Diana? > Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Diana? > Checkout is at noon. ### Where is Hotel Diana located? > Located in Puebla Historic Center, this spa hotel is within a 5-minute walk of Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Museo del Ferrocarril are also within 1 mi (2 km). Puebla–Cholula Tourist Train Terminal is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Diana Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 419 8 - Good 152 6 - Okay 31 4 - Poor 21 2 - Terrible 16 ### 8/10 Good #### Maria 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Maria Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Josefina Ortiz 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really love the place thank you ##### Josefina Ortiz Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Perla Estrella Enriquez 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Perla Estrella Enriquez Stayed 7 nights in Sep 2025 ### 8/10 Good #### ZORAIDA 14 Sept 2025 Liked: Cleanliness, property conditions & facilities Mr. Victor, staff member was absolutely helpful, polite and very helpful. ##### ZORAIDA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room. Staff was very helpful. Restaurant was also great, the room service was neat. There were some nights were it was kinda noisy, but overall the stay was pleasant. They might want to reconsider the amenities quality because the soap wasn't that good. However, its not a big deal. The hotel is great and location is a plus. I highly recommend it. ##### David Stayed 3 nights in Oct 2025 ### 8/10 Good #### Norma Lourdes 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities REALLY NEAR THE CITY CENTRE, COMFORTABLE, CLEAN, NOT EXPRENSIVE. ##### Norma Lourdes Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rosaura 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Rosaura Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marly 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will definitely come back. ##### Marly Stayed 16 nights in Jun 2025 ### 10/10 Excellent #### Emily R 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is in a great location in the center of Puebla ##### Emily R Stayed 1 night in Mar 2025 ### 6/10 Okay #### Jayne 25 Aug 2025 Disliked: Property conditions & facilities It was noisy and there was no place to charge devices. ##### Jayne Stayed 7 nights in Aug 2025 ### 8/10 Good #### Guillermo Eduardo 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Guillermo Eduardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Israel 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👌 ##### Israel Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Margarita 12 Aug 2025 Disliked: Amenities The rooms were not as clean in us. They show on the pictures.This surface wasn't good ##### Margarita Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Erik paul 26 May 2025 Liked: Cleanliness, property conditions & facilities Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings. ##### Erik paul Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kir araset 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10/10 ##### Kir araset Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Arlette 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Arlette Stayed 3 nights in Jul 2025 ### 8/10 Good #### Hugo 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s second or third time’s me I stay here, all staff really friendly ##### Hugo Stayed 4 nights in Mar 2025 ### 8/10 Good #### Alfredo 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay. ##### Alfredo Stayed 1 night in Apr 2025 ### 8/10 Good #### Jose 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is nice and clean, the location was very convenient and walkable. Staff was very attentive and courteous. The bathroom is a little small but not a deal breaker. Had AC problems in one of the rooms, was provided with a small fan to help some, disappointed that were not offered some kind of credit or at least a free breakfast to make up for the inconvenience. ##### Jose Stayed 1 night in Apr 2025 ### 6/10 Okay #### J Carlos 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay was ok, just no much furniture, neither a fridge. Feels the room empty ##### J Carlos Stayed 3 nights in Apr 2025 ### 8/10 Good #### Jose Eduardo 23 Apr 2025 Liked: Cleanliness, staff & service . ##### Jose Eduardo Stayed 1 night in Apr 2025 ### 8/10 Good #### Aaron 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Aaron Stayed 2 nights in Apr 2025 ### 8/10 Good #### Juan Ramon 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient, clean and comfortable. Everyone was really nice and we even got an upgrade to a jr. suite. The only bad thing is that the shower didn't have a door or curtain which made it uncomfortable to take a shower with water splashing all over the bathroom. We asked for more towels to hang them as "curtains" but that didn't help much. ##### Juan Ramon Stayed 3 nights in Mar 2025 ### 8/10 Good #### BERNARDO LOPEZRAYON 26 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities ok ##### BERNARDO LOPEZRAYON Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### John 23 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location. ![](https://a.travel-assets.com/ugc/hotel-reviews/313ad1ad-6d4a-477b-98e6-96dcf2291bd7-1750640358516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/648bbb53-3878-4d95-b3d0-6bc180b5aadb-1750640358306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [BestWestern Hotels in Scotland](https://www.expedia.co.uk/Scotland-Hotels-Best-Western.0-0-d6353004--bBestWestern.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Palma de Mallorca](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Family-Friendly-Hotel.0-0-d2829-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Grecotel LUXME Daphnila Bay](https://www.expedia.co.uk/Corfu-Hotels-Grecotel-LUXME-Daphnila-Bay-Dassia-All-Inclusive.h3444243.Hotel-Information) > > [Hotels in Koh Rong](https://www.expedia.co.uk/Koh-Rong-Hotels.d6191569.Travel-Guide-Hotels) > > [Angela Hotel and Apartments](https://www.expedia.co.uk/Corfu-Hotels-Angela-Hotel-And-Apartments.h13095032.Hotel-Information) > > [Guest Houses Bundoran](https://www.expedia.co.uk/Bundoran-Guest-Houses.d11234-aaGuestHouses.Travel-Guide-Accommodation) > > [Novotel York Centre](https://www.expedia.co.uk/York-Hotels-Novotel-York-Centre.h9583.Hotel-Information) > > [Luxury Hotels in Jumeirah Beach Residence](https://www.expedia.co.uk/Jumeirah-Beach-Residence-Dubai-Hotels-Luxury-Hotel.0-n6258785-0-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Universal’s Loews Portofino Bay Hotel](https://www.expedia.co.uk/Orlando-Hotels-Universals-Loews-Portofino-Bay-Hotel.h201033.Hotel-Information) > > [Hotels in Lisburn](https://www.expedia.co.uk/Lisburn-Hotels.d6140078.Travel-Guide-Hotels) > > [Penally Abbey Hotel](https://www.expedia.co.uk/Tenby-Hotels-Penally-Abbey-Hotel.h48710719.Hotel-Information) > > [Owl, Hambleton by Marston's Inns](https://www.expedia.co.uk/Selby-Hotels-Owl.h21119872.Hotel-Information) > > [Castelfalfi](https://www.expedia.co.uk/Montaione-Hotels-TOSCANA-RESORT-CASTELFALFI.h16117482.Hotel-Information) > > [Vivaz Cataratas Hotel & Resort](https://www.expedia.co.uk/Foz-Do-Iguacu-Hotels-Vivaz-Cataratas-Hotel-Resort.h3190235.Hotel-Information) > > [The Bazaar Hotel](https://www.expedia.co.uk/Bangkok-Hotels-The-Bazaar-Hotel.h13290942.Hotel-Information) ### Flights > [Flights from Aberdeen (ABZ) to Belfast (BHD)](https://www.expedia.co.uk/lp/flights/abz/bhd/aberdeen-to-belfast) > > [Flights from Derby (EMA) to Exeter (EXT)](https://www.expedia.co.uk/lp/flights/ema/ext/east-midlands-to-exeter) > > [Flights from Budapest (BUD) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/bud/brs/budapest-to-bristol) > > [Flights from Vienna (VIE) to London (LHR)](https://www.expedia.co.uk/lp/flights/vie/lhr/vienna-to-london) > > [Flights from Paisley (GLA) to Lumbadzi (LLW)](https://www.expedia.co.uk/lp/flights/gla/llw/glasgow-to-lilongwe) > > [Flights from Newcastle-upon-Tyne (NCL) to Cardiff (CWL)](https://www.expedia.co.uk/lp/flights/ncl/cwl/newcastle-to-cardiff) ### Packages > [New York Holidays](https://www.expedia.co.uk/New-York.d178293.Holidays-City-Breaks) > > [Loreto Holidays](https://www.expedia.co.uk/Loreto.d2152.Holidays-City-Breaks) > > [all inclusive holidays](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays) > > [Standing Stones of Stenness](https://www.expedia.co.uk/Standing-Stones-Of-Stenness-Scotland.d6089037.Attraction) ### Holiday Rentals > [Banff Holiday Rentals](https://www.expedia.co.uk/Banff-Holiday-Rentals.d10550.Travel-Guide-HolidayRentals) > > [Chatham-Kent Holiday Rentals](https://www.expedia.co.uk/Chatham-Kent-Holiday-Rentals.d6057866.Travel-Guide-HolidayRentals) ### General > [Visit Skelton-in-Cleveland](https://www.expedia.co.uk/Skelton-In-Cleveland.dx6085128)