Title: Santo Refugio Heritage Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=44382545&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Santo Refugio Heritage Hotel Escape to a peaceful haven where you can unwind by the lobby fireplace or soak up sun by the pool. ## Photo gallery for Santo Refugio Heritage Hotel ![Exterior - Santo Refugio Heritage Hotel (San Andrés Cholula)](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/57c440db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Santo Refugio Heritage Hotel (San Andrés Cholula)](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/082982ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Room | Premium bedding, down duvets, minibar, in-room safe - Santo Refugio Heritage Hotel (San Andrés Cholula)](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/b90f9f8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - Santo Refugio Heritage Hotel (San Andrés Cholula)](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/435b617f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Santo Refugio Heritage Hotel (San Andrés Cholula)](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/529231b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Santo Refugio Heritage Hotel offers a tranquil retreat near the Great Pyramid of Cholula, with a soothing garden and inviting library. Relax by the fireplace or take a dip in the indoor pool, then enjoy dry cleaning/laundry services and luggage storage for added convenience. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=44382545&PinnedHotelID=44382545&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Design Room ![Design Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/397c5814.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Free rollaway/extra beds Free cots/infant beds LCD TV Pillow menu Premium bedding Day bed - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Design Double Room ![Design Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/d1ea2e3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Free rollaway/extra beds Free cots/infant beds LCD TV Pillow menu Premium bedding Day bed - 452 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/45000000/44390000/44382600/44382545/587754a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Free rollaway/extra beds LCD TV Pillow menu Premium bedding Blackout curtains Down duvet - 484 sq ft - Sleeps 4 - 1 King Bed ## You may also like Ad ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683674/e5759a88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla Finsa by IHG Puebla - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 834 reviews £55 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Puebla-Finsa.h1683674.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=ba3665b5-b68b-4c92-a983-55646b7bef3c&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2480000/2473100/2473071/8033c33d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Boutique Casareyna Puebla Historic Center - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 1,002 reviews £108 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Hotel-Boutique-Casareyna.h2473071.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=ba3665b5-b68b-4c92-a983-55646b7bef3c&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/1967178c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Puebla by IHG Puebla - 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Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 976 reviews £39 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Puebla-Hotels-City-Express-Junior-Puebla-Angelopolis.h18676747.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=ba3665b5-b68b-4c92-a983-55646b7bef3c&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2750000/2745500/2745401/a0064547_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Puebla Angelopolis Angelópolis - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 1,000 reviews £46 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Puebla-Hotels-City-Express-Puebla-Angelopolis.h2745401.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=ba3665b5-b68b-4c92-a983-55646b7bef3c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Santo-Refugio-Heritage-Hotel.h44382545.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Santo-Refugio-Heritage-Hotel.h44382545.Hotel-Information) ## About the area Located in Cholula, a neighbourhood in San Andrés Cholula, Santo Refugio Heritage Hotel is in the entertainment district and near the airport. Great Pyramid of Cholula and Zócalo de Puebla are notable landmarks, and travellers looking to shop may want to visit Triangulo Las Animas Shopping Center and Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with hiking/biking trails. [Visit our San Andrés Cholula travel guide](https://www.expedia.co.uk/San-Andres-Cholula.dx553248635924572414) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.06557%2C-98.28281&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KttJSexw1NjJ3jsfHZhjNdJeVfE=) Santiago Momoxpan, San Andrés Cholula, PUE, 72775 ### What's nearby - ![Sunset 🌞](https://images.trvl-media.com/place/182169/53b6cfe7-1c47-41a6-af1c-bf0bc4f7ccad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of the Americas Puebla 14 min walk \- 0.8 miles - ![La Virgen de los Remedios Sanctuary showing mountains and heritage elements](https://images.trvl-media.com/place/6302832/07824718-e7b5-4e47-b507-f01aa10455e4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Virgen de los Remedios Sanctuary 11 min drive \- 3.1 miles - ![#lifeatexpedia #weloveourmarkets #latam #Mexico #Puebla #Cholula It was founded before 1529 on the land where it was located in a temple dedicated to Quetzalcoatl. Located in the Plaza de la Concordia, the magnificent construction has Gothic and Plateresque elements, and was carried out entirely by indigenous hands](https://images.trvl-media.com/place/182169/c6b21c32-aca5-4aa6-93a2-638804bd6551.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ex-Convento de San Gabriel 11 min drive \- 3.5 miles - Explanada Shopping Center 14 min walk \- 0.8 miles - Container City 9 min drive \- 2.8 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 26 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 27 min drive ### Restaurants - Juguería Conchita 7 min drive - The Italian Coffee 17 min walk - Baya Roja 12 min walk - Señor Asador 10 min walk - La Casita Amarilla 5 min drive ## About this property ### Santo Refugio Heritage Hotel Hotel near Great Pyramid of Cholula Located close to Triangulo Las Animas Shopping Center and Metropolitan Auditorium, Santo Refugio Heritage Hotel provides a terrace, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - An indoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), access to a nearby indoor pool and express check-out - Luggage storage, meeting rooms and a reception hall Room features All guest rooms are individually furnished, and include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. More conveniences in all rooms include: - Changing tables, children's books and art supplies - Rainfall showers, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15200000/15193200/15193103/ff6abad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hit Hoteles Aeropuerto Puebla Huejotzingo - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 267 reviews £71 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=15193103&PinnedHotelID=15193103&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2080000/2078400/2078351/ae38547e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estrella de Belem Cholula - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 225 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2078351&PinnedHotelID=2078351&HadPinnedHotel=true®ionId=-1&adults=2) ![50-inch Smart TV with satellite channels, streaming services](https://images.trvl-media.com/lodging/117000000/116360000/116359500/116359475/c5fa998d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bendito Capricho Hotel Chipilo - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free covered self parking on site - RV/bus/lorry parking (surcharge) on site - Limited number of on-site self parking spaces per unit - Onsite parking options include a garage and a carport ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 195 to 390 for adults and MXN 95 to 225 for children - A bar/lounge - A restaurant - Couples/private dining - Private picnics ### Things to do - Children's pool - Indoor pool - Indoor pool (guest access) - Library ### Family friendly - Art supplies - Changing table - Children's books - Children's pool - Indoor pool ### Conveniences - 24-hour front desk - Guidebooks - Lockers - Luggage storage - Shared microwave - Shared refrigerator ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Business services - 1,292 square feet of conference space - 2 meeting rooms ### Outdoors - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Telescope - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Banquet hall - Communal living room - Designated smoking areas (fines apply) - Fireplace in lobby - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels - IPod dock - MP3 dock ### Food and drink - Champagne service - Coffee/tea maker - Minibar ### More - Desk - Electrical adapters - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: MXN 350 Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: MXN 350 Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 590, per pet, per day, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 195 to 390 for adults and MXN 95 to 225 for children - Pet deposit: MXN 1000 per stay - Pet fee: MXN 590 per pet, per day - Service animals are exempt from fees - Early check-in fee: MXN 350 (subject to availability) - Late check-out fee: MXN 350 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:30 AM to 9:30 PM Only registered guests are allowed in the guestrooms ### Property is also known as Santo Refugio Heritage Santo Refugio Heritage Hotel Hotel Santo Refugio Heritage Hotel San Andrés Cholula Santo Refugio Heritage Hotel Hotel San Andrés Cholula ## Frequently asked questions ### Does Santo Refugio Heritage Hotel have a pool? ### Is Santo Refugio Heritage Hotel pet-friendly? ### How much is parking at Santo Refugio Heritage Hotel? ### What time is check-in at Santo Refugio Heritage Hotel? ### What time is check-out at Santo Refugio Heritage Hotel? ### Where is Santo Refugio Heritage Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Santo Refugio Heritage Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 50 8 - Good 15 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Jose 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Service ##### Jose Stayed 1 night in May 2025 ### 8/10 Good #### maria christina 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice house with a beautiful garden, the dining room very nice decorated, however the room a little bit weird with chandelier lamps and dark blue velvert bed. ##### maria christina Stayed 2 nights in Feb 2025 ### 8/10 Good #### Luke 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is the 2nd time we have stayed here. The staff are great and rooms are large and comfortable with king size beds. The hotel is pet friendly, but wanted 950 pesos for our dog for a one night stay which was more than the cost of the room. We had the charge reduced, but if we had known before how much the cost would be, we would not have stayed there. Last time , a year ago, the charge was much less. ##### Luke Stayed 1 night in Feb 2024 ### 10/10 Excellent #### lasse 14 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic little boutique hotel Fantastic little boutique hotel with really good installations. From the moment you arrive at this little gem of a hotel, you can feel that this place is the epitome of Boutique. The house, garden, swimming pool and restaurant are all extremely pleasant, and the place's family style high level service is really top notch. Will recommend this place any day. ##### lasse Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Adam 12 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place. Family run hotel with great attention to detail and extremely friendly and welcoming staff. Huge gardens with gym and swimming pool. Foods delicious and it's extremely relaxing with a view of the volcano. Highly recommend 10/10. ##### Adam Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Anna 12 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a lovely oasis, but what makes the place stand out is the staff. We were treated extremely well—like invited guests. Ana is marvellous, as is the rest of the staff. I can’t rave about them enough. ##### Anna ### 10/10 Excellent #### Janet 11 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a wonderful experience, a warm welcome by the staff and pets ( a dog and a cat), the room was very spacious, and the decor was lovely. It made me feel I was like I was in my own house. ##### Janet Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Hugo 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Hugo Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 25 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great pool but cleaning and service needs work It was a nice stay over all. The pool was very important to us and it was very good. It's not a heated pool, so in the winter months I wouldn't be able to swim in it. Property is nice and well taken care of. We came to lawn mover working for 2 hours by our door. Check in was fast and easy and we were the only guests in the hotel, which brings me to few problems: We wanted to use a pool. Went to the pool and realized that there were no towels. We went back and asked for towels. 20 minutes later my husband went back and asked again and they finally give him towels. In the morning we asked for coffee and tea and they said they going to make it now ( there is no complimentary coffee in the room) 15 min later we decided to go to the pool( remembering yesterday'stowel service) we figured they just forgot. As soon as we got into the pool they brought coffee and hot cup of water and left it outside on the table. We were wet. It was cold outside, so we just continued to finish morning swim. We drank cold coffee and the tea didn't even steep in cold water. That is not a good service, especially if you are charging money for it and we are only guests on the property. The floor in the toom is very!!! dirty. Our feet were all black, you can see it on the mat by the bathroom. The sink didn't drain. Hot water ends before you able to wash all soap off. The cleaning of the room should be better. The synthetic bed sheets-not a good choice. Tiny TV very far from the bed is not a great choice. ##### Verified traveller Stayed 1 night in Sep 2023 ### 4/10 Poor #### Guillermo 19 Nov 2025 Disliked: Amenities, property conditions & facilities El personal muy atento y serviciales pero no es un hotel es una casa que la están adaptando para hotel y falta experiencia en los temas de lo indispensable en la habitación no dejaron papel higiénico pusieron las toallas mojadas a que se secaran en la cama no entendí como hicieron la habitación ##### Guillermo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Gaby 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar y excelente atención y servicio. ##### Gaby Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Pedro 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente servicio e instalaciones Un lugar muy tranquilo y agradable, el personal muy amable, las instalaciones muy cómodas y limpias ##### Pedro Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Luz 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio ##### Luz Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gryssel 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó hospedarme aquí fue como estar en casa el personal es muy amable, el lugar es hermoso y todo está muy limpio ##### Gryssel Stayed 2 nights in Jan 2025 ### 8/10 Good #### Arturo 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo limpio y perfecto ##### Arturo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Cesar 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estancia, la atención y servicio insuperable, muchas gracias al personal, Felicidades. ##### Cesar Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Mario Alberto Galindo 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opcion, cerca de la plaza galerías… Gracias!!! ##### Mario Alberto Galindo Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Rafael 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muchas gracias por su calidez con nosotros ##### Rafael Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Beatriz Yuriria 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estuvimos muy contentos! La atención del staff es muy personalizada, están pendientes de las necesidades de los huéspedes. La comida muy rica. Habitaciones con salida directa al jardín para las mascotas. Muchas gracias! Excelente proyecto! ##### Beatriz Yuriria Stayed 1 night in Sep 2024 ### 6/10 Okay #### Juan Ramon 15 Sept 2024 Cocina regular/mala ##### Juan Ramon Stayed 2 nights in Sep 2024 ### 8/10 Good #### Carlos Torres 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No incluía agua para beber de cortesía. Es más una casa que un hotel, muy bien atendido y la habitación en buenas condiciones. ##### Carlos Torres Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Laura 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El colchon, las almohadas y sabanas super bien!!! ##### Laura Stayed 2 nights in May 2024 ### 8/10 Good #### Maria 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nos quedaba muy cerca del lugar al que íbamos, buena atención, cómodo y tranquilo ##### Maria Stayed 1 night in Apr 2024 ### 10/10 Excellent #### José Jaime 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, así como también los alimentos del restaurante, un lugar tranquilo para conocer más de la gastronomía española ##### José Jaime Stayed 1 night in Dec 2023 ### 10/10 Excellent #### FRANCISCO 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un paraíso en Cholula El lugar es un paraíso. El personal tiene una actitud positiva que se transmite al entorno. ##### FRANCISCO Stayed 2 nights in Dec 2023 ---