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Hotel Xelhua

3.5 star property
Hotel with free parking, a quick walk to Great Pyramid of Cholula

Choose dates to view prices

Photo gallery for Hotel Xelhua

View from property
Staircase
Interior
Junior Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Blackout curtains
Hairdryer
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Blackout curtains
  • 237 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Junior Double Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Blackout curtains
  • 237 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room (Master Sencilla con Jacuzzi )

1 bedroom, individually furnished, laptop workspace, free WiFi

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Private indoor hot tub
Heating
Fridge
Dining table
Flat-screen TV
Renovated in 2015
  • 237 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Basic Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Single Room

Executive Single Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Blackout curtains
Hairdryer
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, individually furnished, laptop workspace, free WiFi

Basic Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Separate bedroom
Portable fan
Rainfall showerhead
Private bathroom
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.1 miles
  • Ex-Convento de San Gabriel - 3 min walk - 0.2 miles
  • Great Pyramid of Cholula - 5 min walk - 0.3 miles
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.3 miles
  • University of the Americas Puebla - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 16 min drive

Restaurants

  • ‪La Terrace - ‬1 min walk
  • ‪Amalia - ‬2 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Restaurante la Piramide - ‬3 min walk
  • ‪La Lunita - ‬3 min walk

About this property

Hotel Xelhua

Hotel near Great Pyramid of Cholula
Located close to Plaza de la Concordia and Ex-Convento de San Gabriel, Hotel Xelhua provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site international cuisine restaurant, Malik, offers brunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks include:
  • Free self-parking
  • Coffee/tea in reception, a banquet hall and wedding services
  • Tour/ticket information, a gift shop and a computer station
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

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Hotel Las Iglesias, Cholula

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  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 402 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Xelhua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Xelhua?

Self-parking is free at this property.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xelhua?

Checkout is at 1 PM.

Where is Hotel Xelhua located?

Located in Cholula, this hotel is within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within 10 minutes.

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Hotel Xelhua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 151 out of 332 reviews
Rating 8 - Good. 91 out of 332 reviews
Rating 6 - Okay. 50 out of 332 reviews
Rating 4 - Poor. 26 out of 332 reviews
Rating 2 - Terrible. 14 out of 332 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained, staff very friendly and helpful. Easy to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super amicable and attentive. The hotel was very picturesque and super clean. It has a covered parking, súper accesible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk very helpful
Stayed 1 night in Mar 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day
Stayed 4 nights in Apr 2025

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Great room.
Stayed 1 night in Dec 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro was very helpful. We enjoyed our stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gggg
Stayed 1 night in Sep 2023

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

6/10 Okay

CARLOS

It was okay but lacked a lot things. Too many to list.
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Liked: Staff & service
Bed very uncomfortable
Stayed 1 night in Apr 2024

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities, room comfort

AVOID or you’ll regret it!

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.
Stayed 3 nights in Jul 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Raul moises

Mil gracias
Stayed 2 nights in May 2025

10/10 Excellent

cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, se tienen todas las partes históricas muy cerca. Buena atención. Restaurante no lo probamos
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, tranquilo y muy limpio
Stayed 1 night in Jul 2025

10/10 Excellent

EDGAR

Stayed 1 night in Jun 2025

10/10 Excellent

Víctor S

Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención al cliente
Stayed 1 night in Jun 2025