Title: Hotel Kapu Puebla Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kapu Puebla Pet-friendly hotel connected to a shopping centre in Puebla with free parking ![Quadruple Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/c0e2b039.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/f0c33a76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self-parking](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/11db0d5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/d0944d95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/c9933b00.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kapu sits near shopping centers, offering practical amenities for explorers. Guests appreciate the laundry facilities, complimentary in-room WiFi, and luggage storage options. The 24-hour front desk ensures travelers have support whenever they need it. 8.0 Very good ## Popular amenities - Laundry - 24/7 front desk - Pet-friendly - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23264470&PinnedHotelID=23264470&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Single Room, 1 Double Bed | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/73e85370.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed 8.8 Excellent 3 reviews ### Highlights Flat-screen TV Renovated in 2024 Fan Rainfall showerhead Hairdryer Designer toiletries Private bathroom Cable channels - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/0b0f7536.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.0 Very good 2 reviews ### Highlights Flat-screen TV Renovated in 2024 Fan Rainfall showerhead Hairdryer Designer toiletries Private bathroom Cable channels - Sleeps 2 - 2 Single Beds ![Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/f057cda7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Flat-screen TV Renovated in 2024 Fan Rainfall showerhead Hairdryer Designer toiletries Private bathroom Cable channels - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Deluxe Room | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23270000/23264500/23264470/w1280h960x0y2-22b7ca3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Flat-screen TV Renovated in 2024 Fan Rainfall showerhead Hairdryer Designer toiletries Private bathroom Cable channels - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Suite, 1 King Bed, Terrace, City View | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21480000/21472400/21472355/df80f236_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Puebla Puebla - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Kapu.h23264470.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Kapu.h23264470.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.07348%2C-98.20321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1ZZiJRszLvrUuvlHb4OAIUbw9vA=) Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010 #### What's nearby - Cuauhtemoc Stadium - 5 min drive - 3.3 miles - Centro Expositor - 5 min drive - 2.6 miles - Puebla Convention Center - 6 min drive - 3.3 miles - Zócalo de Puebla - 6 min drive - 2.8 miles - Puebla Cathedral - 6 min drive - 2.8 miles #### Getting around - Puebla–Cholula Tourist Train Terminal - 8 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive #### Restaurants - ‪Tortas - ‬7 min walk - ‪Cemitas Cristy - ‬8 min walk - ‪Rafas Club - ‬9 min walk - ‪Vips - ‬4 min walk - ‪Domino's Pizza - ‬3 min walk ## About this property ### Hotel Kapu Puebla Hotel remodelled in 2024 and located near Cuauhtemoc Stadium Hotel Kapu Puebla provides laundry facilities and more. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage - A vending machine, smoke-free property and a 24-hour front desk Room features All guest rooms at Hotel Kapu Puebla offer comforts, such as laptop-friendly workspaces, in addition to Other conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/28000000/27580000/27574500/27574454/a1dc2252.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royal Puebla Puebla - Pet-friendly - Parking included - Free WiFi - Restaurant 7.4 Good 113 reviews £29 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=27574454&PinnedHotelID=27574454&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor/outdoor pool](https://images.trvl-media.com/lodging/2000000/1600000/1590100/1590099/3ffa018e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Poblana Puebla - 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Parking included - Free WiFi - Business services - Room service 7.8 Good 232 reviews £20 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9324138&PinnedHotelID=9324138&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - 24-hour return airport shuttle on request for a surcharge - Free secured self parking on site ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Smooth flooring in public areas ### More - Renovated entire property - August 2024 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Desk - Fan - Free local calls - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 150 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 48 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 500 per person (one-way) - Airport shuttle fee per child: MXN 500 (one-way), (from 4 to 12 years old) - Pet fee: MXN 150 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Kapu Puebla Kapu Puebla Hotel Kapu Hotel Kapu Puebla Hotel Hotel Kapu Puebla Puebla Hotel Kapu Puebla Hotel Puebla ## Frequently asked questions ### Is Hotel Kapu Puebla pet-friendly? > Yes, Hotel Kapu Puebla allows cats and dogs (limit 2 total). There's a fee of MXN 150 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Kapu Puebla? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Kapu Puebla? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Kapu Puebla? > Checkout is at 1 PM. ### Does Hotel Kapu Puebla provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies. ### Where is Hotel Kapu Puebla located? > Situated in Puebla, this hotel is within 3 miles (5 km) of National Museum of Mexican Railroads, Museo del Ferrocarril and Galerías Serdán. Secrets of Puebla Tunnels and Uriarte Talavera are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kapu Puebla Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 35 8 - Good 32 6 - Okay 11 4 - Poor 4 2 - Terrible 8 ### 10/10 Excellent #### Zeus 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice for a short stay. ##### Zeus Stayed 1 night in Aug 2025 ### 4/10 Poor #### Néstor 6 Oct 2023 Disliked: Cleanliness, property conditions & facilities They offer parking but it is on the street and much later they tell you that the parking is someone else's and they are not responsible. The shower does not work, the bathroom smells bad, there is a lot of noise during the night and it does not look at all like the images they publish, the rooms are very small and with poor hygiene ##### Néstor Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Carlos 28 Apr 2025 ##### Carlos Stayed 1 night in Apr 2025 ### 6/10 Okay #### Edgar 12 Apr 2025 Es un hotel solo para estar no es tan cómodo pero tan poco tan malo solo lo justo ##### Edgar Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Cinthya 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cinthya Stayed 1 night in Apr 2025 ### 8/10 Good #### Belem 7 Mar 2025 ##### Belem Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Heriberto 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Pon música, estaría muy cómoda y un lugar muy cerca de la Capu, fácil de llegar y es muy limpio general ##### Heriberto Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Rolando 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bien ##### Rolando Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Osmar 22 Dec 2024 ##### Osmar Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Laura 21 Dec 2024 Liked: Amenities Bien ##### Laura Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Emmanuel 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente La atención y el hotel excelente, el desayuno algo caro para lo que ofrecen, hermoso , super cómodo ,grande y el baño aunque grande la regadera muy chica ##### Emmanuel Stayed 1 night in Dec 2024 ### 8/10 Good #### Maribel 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Maribel Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sandra 25 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general, el servicio y la estadía en el hotel fueron buenas. Las habitaciones que nos asignaron estaban limpias y se sentían acogedoras, eso sí, el colchón un poco duro. Al buscar hotel en la app puse como filtro que contara con estacionamiento, me arrojó Hotel Kapu entre los resultados, pero al pagar la reserva llega un mensaje diciendo que en realidad no cuentan con este servicio y el estacionamiento afuera del hotel es ajeno a ellos y por lo tanto no se hacen responsables de algún daño al vehículo, lo que genera desconfianza. Sin embargo, afortunadamente no tuvimos problema con el estacionamiento ##### Sandra Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Moisés 30 Oct 2024 ##### Moisés Stayed 1 night in Oct 2024 ### 8/10 Good #### Jovana Antonieta 22 Sept 2024 ##### Jovana Antonieta Stayed 1 night in Sep 2024 ### 8/10 Good #### María Magdalena 8 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### María Magdalena Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller 31 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Saymi 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno ##### Saymi Stayed 5 nights in Aug 2024 ### 2/10 Terrible #### FERNANDO 11 Jul 2024 ##### FERNANDO Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Alejandro 27 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen lugar para hospedarse de aqui se mueve uno a donde sea ##### Alejandro Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Lisset 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si buscas algo económico cerca de la central, este es el lugar indicado. Es acogedor. ##### Lisset Stayed 1 night in Apr 2024 ### 2/10 Terrible #### LISSETH ARELY 24 Apr 2024 Liked: Staff & service Disliked: Property conditions & facilities Realmente es un motel por horas, yo que viajaba con la familia, vimos unas lonas de $200x2 hrs, y entrar parejas, por lo cual mis padres se alertaron. La zona es insegura, de hecho en la noche se escucharon muchos ruidos y un golpe, mi mamá desde su habitación estaba preocupada y ya no pudimos conciliar el sueño, a la mañana siguiente hablé con la persona de recepción y me dijo que había alguien tomado que hizo este mal momento.Las habitaciones son MUY pequeñas, aunque limpias, da un aspecto diferente al de las fotos. ##### LISSETH ARELY Stayed 1 night in Apr 2024 ### 8/10 Good #### Ismael 21 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities un poco de ruido cerca del hotel ##### Ismael Stayed 1 night in Mar 2024 ### 10/10 Excellent #### José Alfredo 21 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente atención ##### José Alfredo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### jose antonio 22 Feb 2024 Liked: Cleanliness, staff & service ##### jose antonio Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Indigo Albufeira by IHG](https://www.expedia.co.uk/Albufeira-Hotels-Hotel-Indigo-Albufeira.h2336640.Hotel-Information) > > [Selectum Collection Bodrum (Ex. 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