Title: Hotel Casa de la Palma Travel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6085110&destination=Puebla%2C+Puebla%2C+Mexico&selected=6908464&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa de la Palma Travel Travelers discover the vibrant heart of Puebla from this centrally located hotel offering modern comforts including in-room WiFi and round-the-clock assistance ## Photo gallery for Hotel Casa de la Palma Travel ![Superior Double Room | Down duvets, individually decorated, individually furnished - Hotel Casa de la Palma Travel (Puebla)](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/eb02a0e1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Hotel Casa de la Palma Travel (Puebla)](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/61e74399.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Casa de la Palma Travel (Puebla)](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/fb402af2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - Hotel Casa de la Palma Travel (Puebla)](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/60de7bcc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Casa de la Palma Travel (Puebla)](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/e89f49de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa de la Palma Travel in Puebla's Historic Center offers in-room WiFi, practical amenities, a charming terrace, and a business center. Multilingual staff assist with luggage storage. Visitors praise the excellent location. ## Reviews 5.6 ## Popular amenities - Pet-friendly - Free Wi-Fi - Breakfast available - Business services - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6908464&PinnedHotelID=6908464&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Superior Double Room ![Superior Double Room | Down duvets, individually decorated, individually furnished](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/eb02a0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Quadruple Room ![Superior Quadruple Room | Down duvets, individually decorated, individually furnished](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/8851c3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Sleeps 4 - 2 Queen Beds ### View all photos for Family Room ![Family Room | Down duvets, individually decorated, individually furnished](https://images.trvl-media.com/lodging/7000000/6910000/6908500/6908464/9476c159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - City view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Casa-De-La-Palma-Travel.h6908464.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Hotel-Casa-De-La-Palma-Travel.h6908464.Hotel-Information) ## About the area Located in Puebla Historic Center, a neighbourhood in Puebla, Hotel Casa de la Palma Travel is near a metro station. Great Pyramid of Cholula and Ovando Bridge are local landmarks, and some of the area's attractions include Africam Safari and National Museum of Mexican Railroads. Museo del Ferrocarril and Michin Puebla Aquarium are also worth visiting. Spend some time exploring the area's activities, including game viewing. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04249%2C-98.19673&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UaGkXI9YhF3Xd2aTnoFLWDzFt8w=) 3 Oriente 213 Col. Centro Historico, Puebla, PUE, 72000 ### What's nearby - ![Zócalo de Puebla](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 1 min walk \- 0.1 miles - ![Puebla Cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 2 min walk \- 0.1 miles - ![Los Sapos Bazaar](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 3 min walk \- 0.2 miles - ![Artist Quarter](https://images.trvl-media.com/place/6167124/34481d9f-fe7c-426e-9cbf-1f9a54c0f219.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Artist Quarter 7 min walk \- 0.4 miles - Puebla Convention Center 7 min walk \- 0.4 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 10 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 43 min drive ### Restaurants - The Italian Coffee Company 3 min walk - Vittorio's 3 min walk - Casa de Mis Amores 1 min walk - Tortas Ana desde 1962 1 min walk - La Zanahoria 3 min walk ## About this property ### Hotel Casa de la Palma Travel Hotel near Zócalo de Puebla Hotel Casa de la Palma Travel provides amenities, such as a terrace and a business centre. Stay connected with free in-room WiFi. Other perks include: - English breakfast (surcharge), multilingual staff and 1 meeting room - A 24-hour front desk, luggage storage and smoke-free property Room features All guestrooms are individually furnished, and boast comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and free toiletries - 42-inch flat-screen TVs with premium channels - Balconies and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/7000000/6360000/6350900/6350871/c7fbc3a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Pepe Hostel Boutique - Puebla Puebla Historic Center - Free Wi-Fi - Restaurant - Breakfast available - Business services 9.2 Wonderful 771 reviews £45 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=6350871&PinnedHotelID=6350871&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/798ff063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 300 reviews £84 includes taxes & fees 25 Apr - 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Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily English breakfast available 8:00 AM to 10:30 AM for a fee: MXN 120 per person ### Family friendly - Living room - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 43 square feet of conference space - Business centre - Meeting room ### Outdoors - Terrace ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 1582 - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels ### Food and drink - Free bottled water ### More - Access via exterior corridors - Individual decor - Individual furnishings - Living room ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out fee: MXN 500 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 300 per pet, per night Welcoming dogs and cats only 2 total (up to 13 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 300.0 per day. Cots (infant beds) are available for MXN 300.0 per day ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately MXN 120 per person - Pet fee: MXN 300 per pet, per night - Late check-out fee: MXN 500 - Crib (infant bed) fee: MXN 300.0 per day - Rollaway bed fee: MXN 300.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Alcohol is not served at this property ### Property is also known as Casa Palma Travel Casa Palma Travel Puebla Hotel Casa Palma Travel Hotel Casa Palma Travel Puebla Casa De La Palma Travel Puebla Hotel Casa de la Palma Travel Hotel Hotel Casa de la Palma Travel Puebla Hotel Casa de la Palma Travel Hotel Puebla ## Frequently asked questions ### Is Hotel Casa de la Palma Travel pet-friendly? ### How much is parking at Hotel Casa de la Palma Travel? ### What time is check-in at Hotel Casa de la Palma Travel? ### What time is check-out at Hotel Casa de la Palma Travel? ### Where is Hotel Casa de la Palma Travel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa de la Palma Travel Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.2 Location ### 6.8 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 2 8 - Good 2 6 - Okay 1 4 - Poor 3 2 - Terrible 3 ## Reviews Verified ### 4/10 Poor #### claudia 19 Mar 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Mal Parece cuarto de los Munsters, viejo y sucio, el personal amable pero no lo recomiendo ##### claudia Verified ### 8/10 Good #### Craig 26 Feb 2015 Liked: Cleanliness, staff & service, room comfort #### Nice hotel historical decoure needs more aminites. Very good, could have used drinking glass and a heater in case of cold spell. ##### Craig Verified ### 6/10 Okay #### Gisela 14 Jan 2015 Liked: Staff & service #### Hotel bueno, pero Expedia muestra fotos de otro. Conforme con el hotel, pero no con Expedia: muestra fotos del hotel boutique y no del que vende. Cuidado, no confíen en Expedia!!! ##### Gisela Verified ### 10/10 Excellent #### Marcia 6 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely a "Yes". I loved this hotel! Great location, clean, and the staff was very nice. Negatives: Not enough light in the room and no elevator. On the other hand, the staff was always available to help with luggage and it's an old building that was renovated with modern bathrooms, etc. and so the positives outweigh the negatives easily. From this hotel, we were able to walk everywhere we wanted to go in Puebla. ##### Marcia Verified ### 10/10 Excellent #### robert 15 Jul 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr schönes Hotel in der Altstadt Auf unserer mexiko Rundreise haben wir für eine Nacht in puebla halt gemacht und in diesem wunderschönen Hotel übernachtet. Ganz hervorragend renovierte und liebevoll eingerichtete Zimmer in einem alten kolonialhaus. Sehr großes Zimmer mit Balkon in den Innenhof. Einziger Wermutstropfen: in der casa de la Palma Travel gibt es kein frühstück (nur in der deutlich teureren casa de la Palma direkt nebenan). Ist aber kein Problem, da am zentralen Platz, 2 min entfernt, einige Cafés vorhanden sind. ##### robert Verified ### 8/10 Good #### SCardona 30 Jun 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### Buen hotel Es un buen hotel, solo que no tiene asesor, así que si eres una persona que no puede subir escaleras, es mejor buscar otra opción, ¿lo padre?, pues nos toco escuchar niños corriendo, y cosas extrañas, y pues resulto que no había niños hospedados en el hotel... si te gustan las aventuras, este esta padre. ##### SCardona Verified ### 2/10 Terrible #### Blanca Orihuela 29 May 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy obscuro y frio Nada confortable, además de que la tarifa que pagamos está muy alta, en el hotel estaba una lona enorme en donde se ofrecía la noche a la mitad de precio que pagamos, Además no quisieron darnos factura dijeron que Ustedes nos la darían. El hotel no cuenta con ningún tipo de servicio para hacer confortable la estancia ##### Blanca Orihuela Verified ### 4/10 Poor #### Alex 13 May 2014 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Hotel rustico agradable Rustico interesante buena ubicación , la limpieza en camas me decepciono ya que al descansar vi insectos parecidos a una hormiga en las sábanas, y estas no muy limpias, algo desagradable a la hora del descanso, El encargado del turno nos cambió de habitación sin problema pero tenia regreso de olores del drenaje en el baño algo que corregi con dos toallas, el precio rebasa por mucho a lo que proporciona el hotel ##### Alex Verified ### 4/10 Poor #### Gabriel 9 May 2014 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service es una verguenza que cobren el doble por internet, y llegue uno a su hotel, y se encuentre frente a una manta colgada de 650 pesos por cama queen siza, como si fuera otel de paso...también el tema del estacionamiento es un muy serio problema... y a los empleados del hotel no les interesa ayudar ó apoyar al respecto.... hay una mafia manejando el estacionamiento de a lado y cuidador de los lugares de la calle....ñ ##### Gabriel Verified ### 2/10 Terrible #### Verified traveller 13 Apr 2014 Liked: Cleanliness, room comfort Disliked: Staff & service #### No respetan las reservaciones Ni siquiera me respetaron la reservacion la empleada recepcionista se comunico solo para pedir el pago de la habitacion cuando yo elegi pago al llegar y como No le parecio me cancelo. No es un hotel fiable ni de confianza ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 21 May 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ---