Title: Gran Hotel de Puebla by HNF Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=18147426&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel de Puebla by HNF The helpful staff at Gran Hotel de Puebla by HNF guides travelers to tranquil moments, from breakfast on the patio to exploring historic Zócalo de Puebla. ## Photo gallery for Gran Hotel de Puebla by HNF ![Indoor pool - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/73ebe62b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/30e095d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/61a043dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/29046ecb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Gran Hotel de Puebla by HNF (Puebla)](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/9a0d0041.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from FINSA, this hotel offers a peaceful retreat complete with garden and dry cleaning services. Travelers can relax on the sunny terrace, enjoy local dishes at either of the two restaurants, or use the outdoor furniture for a casual picnic. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Business services £52 includes taxes & fees 20 Feb - 21 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=18147426&PinnedHotelID=18147426&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Junior Single Room, 1 King Bed with Sofa bed ![Junior Single Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/56ad8721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Single Room, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Down duvet Blackout curtains - City view - 388 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/c95c8775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Down duvet Premium bedding - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18150000/18147500/18147426/6ed0dbee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Down duvet Premium bedding - City view - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683674/e5759a88.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla Finsa by IHG Puebla - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 834 reviews £56 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Puebla-Finsa.h1683674.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=ebebc3fd-8e5a-46bf-9413-d0d664a31428&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7670000/7662000/7661913/a98b83a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Puebla Angelopolis by IHG Angelópolis - Pool - Breakfast included - Kids’ pool - Parking included 9.4 Exceptional 1,026 reviews £48 includes taxes & fees 22 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Gran-Hotel-De-Puebla-By-HNF.h18147426.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Gran-Hotel-De-Puebla-By-HNF.h18147426.Hotel-Information) ## About the area Located in Puebla, Gran Hotel de Puebla by HNF is near the airport and near theme parks. Zócalo de Puebla and Great Pyramid of Cholula are notable landmarks, and travellers looking to shop may want to visit Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.09187%2C-98.22947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_dWrHxj9xjaJZg0tqy-kqPzdLGY=) Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020 ### What's nearby - Parque del Paseo de Los Gigantes 2 min walk \- 0.1 miles - FINSA 17 min walk \- 0.9 miles - Chapel of Santo Domingo 19 min walk \- 1.0 mile - Galerías Serdán 8 min drive \- 1.7 miles - Angelopolis Commercial Center 23 min drive \- 5.2 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 14 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 25 min drive ### Restaurants - Starbucks 2 min walk - Pozolería Los Ángeles 12 min walk - Toks 3 min walk - Pollo Feliz 10 min walk - Las Meninas Bistró 14 min walk ## About this property ### Gran Hotel de Puebla by HNF Luxury upscale hotel near FINSA Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A banquet hall, smoke-free property and concierge services - Wedding services, outdoor furniture and a reception hall - Guest reviews give top marks for the helpful staff Room features All 154 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Down duvets and free cots/infant beds - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with premium channels - Wardrobes/cupboards, LED light bulbs and coffee/tea makers ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/22000000/21480000/21472400/21472355/ca92cc38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Puebla Puebla - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 1,235 reviews £56 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=21472355&PinnedHotelID=21472355&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/12700/12608/ebadca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Puebla Hotel Meson del Angel Puebla - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,000 reviews £79 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=12608&PinnedHotelID=12608&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683674/e5759a88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Puebla Finsa by IHG Puebla - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 834 reviews £56 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1683674&PinnedHotelID=1683674&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/2000000/1600000/1597700/1597641/a50e60ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Puebla Finsa Puebla - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 785 reviews £56 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=1597641&PinnedHotelID=1597641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11640000/11638400/11638308/4208c6bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Puebla by IHG Puebla - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 566 reviews £69 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=11638308&PinnedHotelID=11638308&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/1000000/1000000/990300/990253/1c0b91c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Puebla by IHG Puebla - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 1,700 reviews £56 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=990253&PinnedHotelID=990253&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/1967178c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet-friendly - Kids’ pool 9.0 Wonderful 1,018 reviews £81 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=46231&PinnedHotelID=46231&HadPinnedHotel=true®ionId=-1&adults=2) ![Mexican cuisine](https://images.trvl-media.com/lodging/7000000/6390000/6384900/6384898/5687cd16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,011 reviews £45 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=6384898&PinnedHotelID=6384898&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from November 12 2026 to November 25 2026 (dates subject to change): - Bar/Lounge(s) - Business centre - Daily housekeeping - Dining venue(s) - Fitness facilities - Laundry facilities - Meeting facilities ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number IHN120620UZ3 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Puebla Hotel ## Frequently asked questions ### Is Gran Hotel de Puebla by HNF pet-friendly? ### How much does it cost to stay at Gran Hotel de Puebla by HNF? ### How much is parking at Gran Hotel de Puebla by HNF? ### What time is check-in at Gran Hotel de Puebla by HNF? ### What time is check-out at Gran Hotel de Puebla by HNF? ### Where is Gran Hotel de Puebla by HNF located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel de Puebla by HNF Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 397 8 - Good 76 6 - Okay 22 4 - Poor 11 2 - Terrible 12 ## Reviews ### 6/10 Okay #### Juan 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car. ##### Juan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Maria 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent rooms and clean and comfortable ##### Maria Stayed 1 night in Feb 2025 ### 8/10 Good #### Aura 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service. ##### Aura Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jerry C. 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay ##### Jerry C. Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Adje 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Adje Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Luis 20 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and frendly people ##### Luis Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Wendy 2 Nov 2025 Liked: Cleanliness, staff & service, amenities Room was clean and spacious very nice. Hotel staff were wonderful. Thank you ##### Wendy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Artemisa 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly, hotel was very accessible. ##### Artemisa Stayed 1 night in May 2025 ### 10/10 Excellent #### Salvador 6 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excelente!! ##### Salvador Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Eri 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent! ##### Eri Stayed 1 night in Oct 2025 ### 6/10 Okay #### Yanet 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room good, food poor and too many question at the check in. ##### Yanet Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marco 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Marco Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### RAFAEL 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### RAFAEL Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice Hotel ##### Juan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alejandra 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Alejandra Stayed 2 nights in May 2025 ### 10/10 Excellent #### Hanjo 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you ##### Hanjo Stayed 2 nights in May 2025 ### 10/10 Excellent #### luis 14 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must in puebla Best place to stay in puebla great service. Clean updated hotel. Good food ##### luis Stayed 1 night in Feb 2023 ### 4/10 Poor #### Filiberto 1 Jun 2025 Liked: Cleanliness Disliked: Amenities Ice machine didn’t work, internet was too slow and overpriced breakfast. ##### Filiberto Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 22 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, clean new hotel, great beds. Only downside was the hot tub was not hot, just a jacuzzi in the cool pool water. ##### Verified traveller Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Ale 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Room ##### Ale Stayed 1 night in Dec 2024 ### 10/10 Excellent #### luis 18 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to stay in puebla I been here before and know what to expect. They once again excelled in everything. ##### luis Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Sheryl 11 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla. ##### Sheryl Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Amos 12 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel with excellent amenities All of the employees of the Hottson hotel in Puebla are exceptional. Especially Evelyn at the reception. She is efficient, friendly and welcoming. A true expert in her field. Thank you for a great stay. ##### Amos Stayed 2 nights in Nov 2022 ### 4/10 Poor #### Pramod 17 Jan 2025 Disliked: Staff & service don’t understand little bit of english .No black tea available in restaurants ##### Pramod Stayed 1 night in Jan 2025 ### 10/10 Excellent #### VICTORIA ALEJANDRA 3 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities x ##### VICTORIA ALEJANDRA Stayed 5 nights in Sep 2023 ---