Title: El Sueño Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Sueño Hotel & Spa Adults-only hotel with 2 restaurants and full-service spa ![Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/2e05c54b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/c2d62558.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/848c0f8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/ce539e88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/0fb08496.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Sueño Hotel & Spa, in Puebla Historic Center, blends history and comfort. Unwind on the rooftop terrace or book a Thai massage at the spa. Enjoy WiFi and international dining at its two restaurants. VIP Access 9.0 Wonderful ## Popular amenities - - Pool - Spa - Bar - Pet-friendly - Parking included £58 includes taxes & fees 6 Nov - 7 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/2a33e74d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Air conditioning LCD TV Blackout curtains Separate bedroom Premium bedding Ceiling fan Hairdryer Rainfall showerhead - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/f4264d77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 4 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Private indoor hot tub Air conditioning LCD TV Pillow menu Down duvet - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Master Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/533d7769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning LCD TV Premium bedding Blackout curtains Shower/bath combination Jetted bath - 538 sq ft - Sleeps 2 - 1 King Bed ![Standard Plus | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/21bd74cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Plus 9.6 Exceptional 8 reviews ### Highlights Air conditioning LCD TV Premium bedding Blackout curtains Hairdryer Shower/bath combination Private bathroom Minibar - 344 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/de4a77ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Blackout curtains Separate bedroom Premium bedding Ceiling fan Hairdryer Rainfall showerhead - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Suite, 1 King Bed, Garden View (SUITE KING) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21050000/21043000/21042925/5e3e9816_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cartesiano Boutique & Wellness Hotel Puebla Historic Center - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 686 reviews £116 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Cartesiano-Urban-Wellness-Center.h21042925.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=b9118d62-ff3d-46f8-aa25-9b9e18c62c40&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3550000/3542100/3542003/85a89a07_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Puebla Finsa Cuautlancingo - 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Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £69 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Hilton-Garden-Inn-Puebla-Angelopolis.h16193471.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=b9118d62-ff3d-46f8-aa25-9b9e18c62c40&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17180000/17171500/17171428/bbfc5caa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Banyan Tree Puebla Puebla Historic Center - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 647 reviews £124 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Azul-Talavera-Hotel.h17171428.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=b9118d62-ff3d-46f8-aa25-9b9e18c62c40&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/9811b629.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Puebla Centro Histórico Puebla Historic Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,456 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Centro-Historico.h1277213.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=b9118d62-ff3d-46f8-aa25-9b9e18c62c40&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Sueno-Hotel-Spa.h978735.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Sueno-Hotel-Spa.h978735.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04099%2C-98.19952&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q3YqHolpVdLMZ29_7RZiM2sjLzM=) 9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500 #### What's nearby - Puebla Cathedral - 2 min walk - 0.1 miles - Zócalo de Puebla - 3 min walk - 0.2 miles - Puebla Convention Center - 10 min walk - 0.6 miles - Centro Expositor - 6 min drive - 2.1 miles - Angelopolis Commercial Center - 6 min drive - 2.8 miles #### Getting around - Puebla–Cholula Tourist Train Terminal - 10 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive #### Restaurants - ‪El Mural de los Poblanos - ‬3 min walk - ‪Zaranda Café - ‬2 min walk - ‪Augurio - ‬1 min walk - ‪Un Cafecito Y Te Cuento - ‬1 min walk - ‪Terraza Quintal - ‬2 min walk ## About this property ### El Sueño Hotel & Spa Upscale boutique hotel near Zócalo de Puebla Near Puebla Cathedral, El Sueño Hotel & Spa provides a rooftop terrace, a library and dry cleaning/laundry services. Indulge in a detox wrap, aromatherapy and a sports massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a bar and a hot tub, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self-parking and valet parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and massage treatment rooms - Free newspapers, a banquet hall and a front desk safe - Guest reviews say great things about the helpful staff Room features All guest rooms at El Sueño Hotel & Spa include perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Free toiletries and hairdryers - LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Premier Suite | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/102000000/101950000/101942600/101942592/3613cd95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - Spa - Free WiFi - Restaurant - Bar 9.6 Exceptional 211 reviews £63 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=101942592&PinnedHotelID=101942592&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1280000/1277300/1277213/9811b629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Puebla Centro Histórico Puebla Historic Center - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,456 reviews £55 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1277213&PinnedHotelID=1277213&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa reception](https://images.trvl-media.com/lodging/17000000/16480000/16474500/16474472/fb537f54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Esencia Hotel Boutique Puebla Historic Center - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 449 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=16474472&PinnedHotelID=16474472&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/78f73717.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,014 reviews £75 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=46231&PinnedHotelID=46231&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/77000000/76710000/76703100/76703053/673af432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Azulai Puebla Hotel Boutique Puebla Historic Center - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 173 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=76703053&PinnedHotelID=76703053&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21360000/21357800/21357749/11f3bdec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marques Del Angel Puebla Historic Center - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 267 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=21357749&PinnedHotelID=21357749&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/w15980h9000x21y0-b183819f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 256 reviews £73 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/d5c260c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio Julio Hotel Puebla Historic Center - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 209 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, dinner served; Mexican cuisine, al fresco dining ](https://images.trvl-media.com/lodging/73000000/72540000/72534400/72534398/5cf8d1ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tamara Puebla Historic Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 79 reviews £56 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=72534398&PinnedHotelID=72534398&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Garden View (SUITE KING) | View from room](https://images.trvl-media.com/lodging/22000000/21050000/21043000/21042925/2048177b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cartesiano Boutique & Wellness Hotel Puebla Historic Center - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 686 reviews £116 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=21042925&PinnedHotelID=21042925&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 350 per person - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - La Tentacion - Salon Frenesi ### Things to do - Full-service spa - Indoor pool - Library ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hot stone massages - Hot tub - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - No lift ### More - 1 building - 2 floors - Banquet hall - Built in 2002 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Free daily newspapers - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 700 Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: MXN 700 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per pet, per night 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 350 per person - Airport shuttle fee: MXN 480 per vehicle - Pet fee: MXN 350 per pet, per night - Early check-in fee: MXN 700 (subject to availability) - Late check-out fee: MXN 700 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as El Sueno Hotel El Sueño Hotel El Sueño Hotel Puebla El Sueño Puebla El Sueño Hotel & Spa Hotel El Sueño Hotel & Spa Puebla El Sueño Hotel & Spa Hotel Puebla ## Frequently asked questions ### Does El Sueño Hotel & Spa have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at El Sueño Hotel & Spa? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at El Sueño Hotel & Spa on 6 Nov 2025 start from £57.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puebla-Hotels-El-Sueno-Hotel-Spa.h978735.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is El Sueño Hotel & Spa pet-friendly? > Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 350 per pet, per night. ### How much is parking at El Sueño Hotel & Spa? > Self-parking and valet parking are free at this property. ### What time is check-in at El Sueño Hotel & Spa? > Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 700 (subject to availability). ### What time is check-out at El Sueño Hotel & Spa? > Checkout is at 11:00 AM. Late checkout is available for MXN 700 (subject to availability). ### Does El Sueño Hotel & Spa provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 480 per vehicle applies. ### Where is El Sueño Hotel & Spa located? > Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Amparo Museum, Zócalo de Puebla, and Puebla Cathedral. Palafoxiana Library and Los Sapos Bazaar are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Sueño Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 275 8 - Good 87 6 - Okay 25 4 - Poor 11 2 - Terrible 11 ### 10/10 Excellent #### Heber 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla ##### Heber Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ashleigh 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember ![](https://a.travel-assets.com/ugc/hotel-reviews/14c9a1bc-1edd-4575-ba36-c7a30a5a0527-1758565324032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7c2114d8-b1d3-40d8-9668-0e7801bc8410-1758565326412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashleigh Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kristin 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall! ##### Kristin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Barry 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean, close to the main attraction, the staff was very friendly. ##### Barry Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Francisco Mendez 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was as i expected ##### Francisco Mendez Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Carlos 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay in Puebla & Cholula Great service and charming hotel in the heart of the historic center. ![](https://a.travel-assets.com/ugc/hotel-reviews/1458B4375CABBACAA76ACAFB5512889D1149F5A01725905528901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B9F9B9089853AEBC7A88115B58B10278706B9AC41725905529030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19F9FB86EAA64C1CEBD7D0421E636430B1475EF11725905526498.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D98A2E7F5AF4D68DC4A7C9731CA7BD1837CB3951725905524068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jorge 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great atmosphere Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable. ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Megan 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!! ##### Megan Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Carlos 23 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will go back again, my wife and I enjoyed our stayed. ##### Carlos ### 10/10 Excellent #### Judith 18 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place, neat, beautiful and friendly, would return for sure! ##### Judith ### 10/10 Excellent #### Walter 4 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall had a great stay. Location was great because it was quiet and conveniently located where you can walk anywhere. ##### Walter ### 10/10 Excellent #### Eliel 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon! ##### Eliel Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ralph 10 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute place, good location, quirky. ##### Ralph Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Ramon 11 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very good. The breakfast was excelent. ##### Ramon Stayed 1 night in Dec 2023 ### 8/10 Good #### Maria 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included. ##### Maria Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Arleen 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the people that work there!!! ##### Arleen Stayed 15 nights in Jun 2024 ### 10/10 Excellent #### Samanta 23 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrally located, beautiful, clean room and friendly staff! We loved it ! ##### Samanta Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Anel 7 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this place, it’s beautiful and clean. Really good dinner and drinks. The spa is very nice. Highly recommend this hotel. ##### Anel Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Rebecca 19 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique property, very close to the Cathedral. Great food. ##### Rebecca Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Hector 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Romantic Mansion Lovely and romantic setting. ##### Hector Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Anel 22 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We come back whenever we can. We love this hotel ##### Anel Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Eduardo 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Súper beautiful rooms ##### Eduardo Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Liborio J M 16 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Most comfortable hotel Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return. ##### Liborio J M Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Claudia 16 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice and quiet ##### Claudia Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Mike 3 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK. ##### Mike Stayed 4 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [MarriottHotelsResorts Hotels in Enfield](https://www.expedia.co.uk/Enfield-Hotels-Marriott-Hotels-Resorts.0-0-d177893--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotel Porcel Alixares](https://www.expedia.co.uk/Granada-Hotels-Alixares-Hotel.h54469.Hotel-Information) > > [Hotels with Waterpark in Corfu](https://www.expedia.co.uk/Corfu-Hotels-Waterpark-Hotel.0-0-d816-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [La Chartreuse Du Val St Esprit](https://www.expedia.co.uk/Gosnay-Hotels-La-Chartreuse-Du-Val-St-Esprit.h988941.Hotel-Information) > > [Hotels near Houses of Parliament](https://www.expedia.co.uk/Houses-Of-Parliament-Hotels.0-l501515-0.Travel-Guide-Filter-Hotels) > > [Les Dunes Suites Benidorm Apartments](https://www.expedia.co.uk/Benidorm-Hotels-Les-Dunes-Suites.h3760256.Hotel-Information) > > [The Green House](https://www.expedia.co.uk/Bournemouth-Hotels-The-Green-House.h576576.Hotel-Information) > > [Fletcher Hotel-Restaurant De Korenbeurs](https://www.expedia.co.uk/Made-Hotels-De-Korenbeurs.h399043.Hotel-Information) > > [Hôtel et Résidence La Réserve](https://www.expedia.co.uk/Saint-Jean-De-Luz-Hotels-Hotel-Et-Residence-La-Reserve.h4580948.Hotel-Information) > > [Pet-Friendly Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Pet-Friendly-Hotel.0-0-d6054272-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Al 33 Giri](https://www.expedia.co.uk/Cefalu-Hotels-Al-33-Giri.h46222804.Hotel-Information) > > [RIUHotels Hotels in Benalmádena Costa](https://www.expedia.co.uk/Benalmadena-Costa-Hotels-RIU-Hotels.0-0-d5734--bRIUHotels.Travel-Guide-Filter-Hotels) > > [Apartments Prague](https://www.expedia.co.uk/Prague-Apartments.d180014-aaApartments.Travel-Guide-Accommodation) > > [Hotels with Air Conditioning in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Hotel-With-Air-Conditioning.0-0-d2205-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > > [Hotels in Rainhill](https://www.expedia.co.uk/Rainhill-Liverpool-Hotels.0-n6342074-0.Travel-Guide-Filter-Hotels) > > [Hotels in Tirana](https://www.expedia.co.uk/Tirana-Hotels.d3433.Travel-Guide-Hotels) > > [Hotel Indigo Durham by IHG](https://www.expedia.co.uk/Durham-Hotels-Hotel-Indigo-Durham.h19684423.Hotel-Information) > > [Caravan Parks Costa Brava](https://www.expedia.co.uk/Costa-Brava-Caravan-Parks.d6023506-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Flights from Newcastle-upon-Tyne (NCL) to Larnaca (LCA)](https://www.expedia.co.uk/lp/flights/ncl/lca/newcastle-to-larnaca) > > [Flights from Beijing (PEK) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/pek/bkk/beijing-to-bangkok) > > [Air Serbia London (LHR) to Belgrade (BEG) flights](https://www.expedia.co.uk/lp/flight-routes/air-serbia-from-heathrow-to-nikola-tesla/ju/lhr/beg) ### Cars > [Car hire in Kottayam](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Kottayam.d180590.Car-Hire-Guide) ### Activities > [Things to do in Province of Trapani](https://www.expedia.co.uk/Things-To-Do-In-Province-Of-Trapani.d6052981.Travel-Guide-Activities) > > [Things to do in El Arenal](https://www.expedia.co.uk/Things-To-Do-In-El-Arenal.d184241.Travel-Guide-Activities) ### Packages > [Chimelong Water Park](https://www.expedia.co.uk/Chimelong-Water-Park-Panyu.d6243940.Attraction) > > [Basilica di Santa Rita](https://www.expedia.co.uk/Basilica-Di-Santa-Rita-Cascia.d6192075.Attraction) > > [Tagum Holidays](https://www.expedia.co.uk/Tagum.d6292802.Holidays-City-Breaks)