Title: El Sueño Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Sueño Hotel & Spa Cultural heritage meets modern relaxation at this peaceful retreat in Puebla's Historic Center, complete with an indoor pool and spa tub for blissful moments ## Photo gallery for El Sueño Hotel & Spa ![Indoor pool - El Sueño Hotel & Spa (Puebla)](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/147f7050.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains - El Sueño Hotel & Spa (Puebla)](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/4c801139.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - El Sueño Hotel & Spa (Puebla)](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/51c34bf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - El Sueño Hotel & Spa (Puebla)](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/b37e2718.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - El Sueño Hotel & Spa (Puebla)](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/0fb08496.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Sueño Hotel & Spa, in Puebla Historic Center, blends history and comfort. Unwind on the rooftop terrace or book a Thai massage at the spa. Enjoy WiFi and international dining at its two restaurants. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £57 includes taxes & fees 3 Feb - 4 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/2a33e74d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Air conditioning LCD TV Ceiling fan Separate bedroom Premium bedding Blackout curtains Rainfall showerhead Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/f4264d77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 4 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Private indoor hot tub Air conditioning LCD TV Pillow menu Premium bedding - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Master Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/533d7769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning LCD TV Premium bedding Blackout curtains Hairdryer Private bathroom - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Plus ![Standard Plus | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/21bd74cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Plus 9.4 Exceptional 10 reviews ### Highlights Air conditioning LCD TV Premium bedding Blackout curtains Shower/bath combination Private bathroom Hairdryer Minibar - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/980000/978800/978735/de4a77ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Ceiling fan Separate bedroom Premium bedding Blackout curtains Rainfall showerhead Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4960000/4956200/4956147/61393a16_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Puebla Las Animas Puebla - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,000 reviews £58 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Puebla-Hotels-Fiesta-Inn-Puebla-Las-Animas.h4956147.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=6f533578-8c4e-48d9-a787-8b51f9f0eeb9&top_cur=GBP) Ad ![Porch](https://images.trvl-media.com/lodging/16000000/15450000/15447700/15447674/b0c2f4fa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Puebla Centro Histórico Puebla Historic Center - 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Pool - Pet-friendly - Kids’ pool - Parking included 9.2 Wonderful 391 reviews £51 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Finsa.h18124564.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=6f533578-8c4e-48d9-a787-8b51f9f0eeb9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Sueno-Hotel-Spa.h978735.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-El-Sueno-Hotel-Spa.h978735.Hotel-Information) ## About the area Located in Puebla, El Sueño Hotel & Spa is in the city centre. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Angelopolis Commercial Center and Callejon del Sapo. Africam Safari and Museo del Ferrocarril are also worth visiting. [Visit our Puebla travel guide](https://www.expedia.co.uk/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04099%2C-98.19951&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I1z2tNQxMnxVgQG1eHpGKO-yNrg=) 9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500 ### What's nearby - ![Zocalo Square which includes a garden and night scenes](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 2 min walk \- 0.1 miles - ![Puebla Cathedral showing heritage architecture, night scenes and a church or cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 2 min walk \- 0.1 miles - ![Palafoxiana Library which includes heritage elements and interior views](https://images.trvl-media.com/place/6302141/6c737404-8101-4c9d-84b3-d9c446218183.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palafoxiana Library 2 min walk \- 0.1 miles - ![Los Sapos Bazaar as well as a small group of people](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 3 min walk \- 0.2 miles - Puebla Convention Center 10 min walk \- 0.6 miles ### Getting around - Puebla–Cholula Tourist Train Terminal 8 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) 43 min drive ### Restaurants - El Mural de los Poblanos 3 min walk - Zaranda Café 3 min walk - Augurio 1 min walk - Licorería San Pedrito 1 min walk - Terraza Quintal 2 min walk ## About this property ### El Sueño Hotel & Spa Upscale boutique hotel near Zócalo de Puebla Consider a stay at El Sueño Hotel & Spa and take advantage of a rooftop terrace, a library and dry cleaning/laundry services. Indulge in a body scrub, a Thai massage and a detox wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a bar and a hot tub, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self-parking and valet parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and luggage storage - 1 meeting room, smoke-free property and tour/ticket information - Guest reviews say great things about the helpful staff Room features All guest rooms at El Sueño Hotel & Spa include perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Free toiletries and hairdryers - LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/798ff063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 286 reviews £79 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2480000/2473100/2473071/21375ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casareyna Puebla Historic Center - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 1,001 reviews £88 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2473071&PinnedHotelID=2473071&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Garden View (SUITE KING) | View from room](https://images.trvl-media.com/lodging/22000000/21050000/21043000/21042925/2048177b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cartesiano Boutique & Wellness Hotel Puebla Historic Center - 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Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 255 reviews £117 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=8165755&PinnedHotelID=8165755&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21360000/21357800/21357749/11f3bdec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marques Del Angel Puebla Historic Center - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 288 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=21357749&PinnedHotelID=21357749&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=978735&PinnedHotelID=978735&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=978735,3097085,2473071,21042925,15730884) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 350 per person - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - La Tentacion - Salon Frenesi ### Things to do - Full-service spa - Indoor pool - Library ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hot stone massages - Hot tub - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - No lift ### More - 1 building - 2 floors - Banquet hall - Built in 2002 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Free daily newspapers - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 700 Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: MXN 700 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per pet, per night 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 350 per person - Airport shuttle fee: MXN 480 per vehicle - Pet fee: MXN 350 per pet, per night - Early check-in fee: MXN 700 (subject to availability) - Late check-out fee: MXN 700 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as El Sueno Hotel El Sueño Hotel El Sueño Hotel Puebla El Sueño Puebla El Sueño Hotel & Spa Hotel El Sueño Hotel & Spa Puebla El Sueño Hotel & Spa Hotel Puebla ## Frequently asked questions ### Does El Sueño Hotel & Spa have a pool? ### How much does it cost to stay at El Sueño Hotel & Spa? ### Is El Sueño Hotel & Spa pet-friendly? ### How much is parking at El Sueño Hotel & Spa? ### What time is check-in at El Sueño Hotel & Spa? ### What time is check-out at El Sueño Hotel & Spa? ### Does El Sueño Hotel & Spa provide a shuttle to the airport? ### Where is El Sueño Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Sueño Hotel & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 282 8 - Good 89 6 - Okay 30 4 - Poor 12 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Julie 24 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Nice room and restroom. Was woken up one night at 11:30 by some staff were spraying something with a very loud machine. Hotel was pretty empty when we were there but could see if being noisy if they were busy. ##### Julie Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ashleigh 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible stay! The attend to detail and wonderfully friendly staff made my trip one to remember ![](https://a.travel-assets.com/ugc/hotel-reviews/14c9a1bc-1edd-4575-ba36-c7a30a5a0527-1758565324032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7c2114d8-b1d3-40d8-9668-0e7801bc8410-1758565326412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashleigh Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Heber 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, quiet, clean boutique hotel very close to Zócalo de Puebla. Always my “go-to” stay whenever in Puebla ##### Heber Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kristin 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time here, came for a wedding. Staff was warm, friendly, and very helpful. The architecture of the building was beautiful and Unique. The zocalo is a beautiful area and we were lucky enough to be there when they had decorated for dia de los muertas. We had a wonderful stay overall! ##### Kristin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carlos 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay in Puebla & Cholula Great service and charming hotel in the heart of the historic center. ![](https://a.travel-assets.com/ugc/hotel-reviews/1458B4375CABBACAA76ACAFB5512889D1149F5A01725905528901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B9F9B9089853AEBC7A88115B58B10278706B9AC41725905529030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19F9FB86EAA64C1CEBD7D0421E636430B1475EF11725905526498.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5D98A2E7F5AF4D68DC4A7C9731CA7BD1837CB3951725905524068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 3 nights in Sep 2024 ### 8/10 Good #### Paulina 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff was really kind ##### Paulina Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jessica 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable bed, decent internet, and great breakfast options. ##### Jessica Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ramon 11 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very good. The breakfast was excelent. ##### Ramon Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Jessenia 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla ##### Jessenia Stayed 2 nights in Sep 2024 ### 8/10 Good #### Maria 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included. ##### Maria Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Arleen 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the people that work there!!! ##### Arleen Stayed 15 nights in Jun 2024 ### 10/10 Excellent #### Eliel 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! The staff was so friendly and the design of the space is breathtaking. The room was spacious and comfortable, and there was so much attention to detail in every corner to surprise and delight you. The drinks and food is amazing, and like the hotel, are works of art unto themselves. We plan to come back very soon! ##### Eliel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rebecca 19 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique property, very close to the Cathedral. Great food. ##### Rebecca Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Eduardo 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Súper beautiful rooms ##### Eduardo Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Liborio J M 16 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Most comfortable hotel Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return. ##### Liborio J M Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Mike 3 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK. ##### Mike Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Jacqueline 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back. ##### Jacqueline Stayed 1 night in Jul 2024 ### 6/10 Okay #### George 26 May 2024 Liked: Cleanliness, amenities, property conditions & facilities the place it's so beautiful with great location but the service could be so much better ##### George Stayed 1 night in May 2024 ### 10/10 Excellent #### Gary 28 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel delivered impeccably ⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended! ##### Gary Stayed 2 nights in May 2024 ### 10/10 Excellent #### Barry 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean, close to the main attraction, the staff was very friendly. ##### Barry Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Francisco Mendez 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was as i expected ##### Francisco Mendez Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Megan 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!! ##### Megan Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Carlos 23 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will go back again, my wife and I enjoyed our stayed. ##### Carlos ### 10/10 Excellent #### Jorge 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great atmosphere Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable. ##### Jorge Stayed 1 night in Jan 2025 ### 8/10 Good #### Farah 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was perfectly reasonable and our room (junior suite) was on the roof so was quiet for most of the stay. The stairs to the room were unlit and we couldn’t find the switch. We asked the staff on the first night to switch it on but it wasn’t switched on on the second night, so not ideal. We had to ask for our free drink and when it was given we weren’t allowed - it seemed - to drink it at the bar but instead had to have it in our room. The room itself was spacious and clean, with very good access to the local sights. ##### Farah Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Blue Ridge Mountains](https://www.expedia.co.uk/Blue-Ridge-Mountains-Hotels-All-Inclusive-Hotel.0-0-d553248630201287968-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Ambassador Transit Lounge Singapore T3](https://www.expedia.co.uk/Singapore-Hotels-Ambassador-Transit-Lounge-Singapore-T3.h16221925.Hotel-Information) > > [Luxury Hotels in Whitsunday Islands](https://www.expedia.co.uk/Whitsunday-Islands-Hotels-Luxury-Hotel.0-0-d6053152-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Winery Hotels in Olbia](https://www.expedia.co.uk/Olbia-Hotels-Winery-Hotels.0-0-d2664-tWineryHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels.d6084756.Travel-Guide-Hotels) > > [Hotels with a View in Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-With-A-View.0-0-d1428-thotelwithaview.Travel-Guide-Filter-Hotels) > > [Hotels in Daytona Beach](https://www.expedia.co.uk/Daytona-Beach-Hotels.d6023995.Travel-Guide-Hotels) > > [Hotels in Allendale](https://www.expedia.co.uk/Allendale-Hotels.d6085129.Travel-Guide-Hotels) > > [Hotels in Sicily](https://www.expedia.co.uk/Destinations-In-Sicily.d6048323.Hotel-Destinations) ### Flights > [Flights from Manchester (MAN) to Hjar Ennhal (TNG)](https://www.expedia.co.uk/lp/flights/man/tng/manchester-to-tangier) > > [Flights from zenata messali el hadj airport](https://www.expedia.co.uk/lp/airports/tlm/flights-from-zenata-messali-el-hadj-airport) > > [Flights from Horley](https://www.expedia.co.uk/lp/flights/4661/flights-from-horley) > > [Flights from London (LON-All Airports) to Lahore (LHE-Allam Iqbal Intl.)](https://www.expedia.co.uk/lp/flights/lon/lhe/london-to-lahore) > > [Flights from Hangzhou (HGH) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/hgh/lhr/hangzhou-to-london) > > [Flights from Bishop's Stortford (STN) to Suðurnesjabær (KEF)](https://www.expedia.co.uk/lp/flights/stn/kef/london-to-reykjavik) > > [Flights from Liverpool (LPL) to Timi (PFO)](https://www.expedia.co.uk/lp/flights/lpl/pfo/liverpool-to-paphos) ### Activities ### Packages > [Ubud Holidays](https://www.expedia.co.uk/Ubud.d12094.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Warwick](https://www.expedia.co.uk/Warwick.dx7358) > > [Visit Onna](https://www.expedia.co.uk/Onna.dx182159) > > [Visit Rainbow Beach](https://www.expedia.co.uk/Rainbow-Beach.dx6125651) > > [Visit Rotenburg](https://www.expedia.co.uk/Rotenburg.dx6023851) > > [Visit Pocklington](https://www.expedia.co.uk/Pocklington.dx3000010188) ---