Tired Hotel in great location
The Hotel is ideally located in Positano with good access to a Sita Bus stop and the Positano shuttle. The Hotel is looking tired with carpet in the corridors significantly worn, stained, worn bare and frayed in many places.
The breakfast service was very poor. Only one waiter seemed to take orders for coffee which was included in the price. Other waiters spent most of the time doing nothing. The tables were not cleared of plates and cutlery prior to the next guest arriving. In frustration guests put the used plates on a table and enabled a clear space for them to sit. There was no coffee machine and the kitchen had to supply the coffee which took more than 20 minutes after ordering. A second cup was at an additional cost. The coffee taste was very poor. On one of the days we ate breakfast there was no toaster. The buffet ran out of meat, cheese, croissants and other bakery products. They were never replaced before we left. Despite breakfast being included in the price of our reservation we ate in town because it was so poor. The Waiters were very unfriendly and if we asked a question, it was if we had done something wrong.
The wifi only worked in reception and it was very poor, frequently dropping out. Despite the reception suggesting you could get reception at the Restaraunt and pool, the waiters clarified that this was not possible.
We arrived late afternoon so decided to eat at the Hotel for dinner and we regretted this experience.