Ratings based on 298 Verified Reviews

4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Lauderdale, Florida

Stunning views, friendly staff

Posted 13-Aug-2017
Pros: Staff, views, huge terrace
Cons: The bathroom is pretty dated (tub didn't drain, shower enclosure was very small).
Location: Great location, hike to "town" is not for the faint of heart.
The hotel sits up the hill a bit from the beach/center of town, so it is a bit of a hike up very steep hills and steps to get to. That said, it is worth the walk, with stunning views of the bay and town. The staff were all very friendly, and the room was spacious with a HUGE terrace. The pool on the roof is a great place to hang out and look out over the sea. Breakfast was very good, if a bit heavy on bread and cakes for American tastes. The room was a little dated and the A/C leaked (they came up and fixed it twice), but was very clean and included fresh flowers, a nice touch. We would definitely recommend this hotel to Positano visitors!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Beautiful hotel, beautiful location

Posted 07-Aug-2017
Pros: Staff are helpful and happy...they will take care of as much or as little as you want. They won't steer you wrong.
Location: This is the Amalfi Coast, everything is nearby but crowded in summer and the drive, be prepared for an adventure.
Summer crowds pack Positano, but the Eden Roc maintains an air of cool comfort.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Wonderful!

Posted 05-Aug-2017
Recently staying at Eden Roc in Positano, Italy was everything we hoped it would be and much more! The hotel is wonderful! It has a stunning view of the sea and town, is centrally located and the hotel's manager and staff are kind, caring and helpful. Pascal will go out of his way to help you. We stayed in La Sponda Suite. It is a charming apartment that is owned by the hotel located across the street. it has its own entrance, kitchen and charming balcony, gives you the feeling you are a local! It is marvelous on every level -- lovely decor, with an incredible view, private, immaculently clean, luxurious and yet intimate and part of the culture. Eden Roc has a generous breakfast that is served by friendly attentive servers, a refreshing pool area and a beautiful, romantic restaurant on the 5th floor with a gourmet menu and excellent service. Be sure to ask for Carlo, who is an expert on fine wine, Italian food and all things Positano!
5 out of 5
Recommended
for Everyone
by A verified traveller

Positano experience

Posted 04-Aug-2017
The hotel is ideally located for those that enjoy a view of the town and bay, while looking forward to the 10 minute walk through the city's streets to the beach.The hotel staff were pleasant, attentive and very helpful throughout our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Aug-2017
Very nice hotel in a great location that's close to everything; friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from F

Simply amazing Hotel with the best view

Posted 27-Jul-2017
Flew out to stay here for a few days on our wedding night, from the moment we turned up the hospitality and professionalism was superb. Better than most 5* hotels I have stayed in. We had the Deluxe Junior Suite with Jacuzzi on our Balcony, the view was spectacular looking over the sea, positano town and the cliffs. The Jacuzzi was clean and amazing. The staff go out of their way to ensure you're made to feel special and your experience to be the best. The restaurant is just flawless, from the food to the service! Not to mention the view from the dining area with what I would comfortably confirm is probably the best available. I will definitely be returning here
5 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland, Ohio

Nice view and recently updated guest rooms

Posted 10-Jul-2017
The hotel accommodations and staff were great. We ate at the rooftop restaurant twice and the meals were very good as well as the wine recommendations. We also enjoyed the daily breakfast. It is hard to say what I enjoyed most, however the staff always offered to assist with directions or make reservations. They were very friendly. When visiting Positano, please try to set aside a few hours for a private boat rental without a skipper. It was a great way to spend the afternoon. Hotel Eden Roc made the reservations. Pack a lunch, some wine, and bathing suits and tool around the coast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

The best staying ever!!!

Posted 03-Jul-2017
Pros: EVERYTHING!
We had a unique experience! From arrival to departure, everything were beyond our expectations. Everybody was friendly and helpful with anything we needed. The location was perfect with breathtaking views. If we ever go back to Positano, that's the place we want to stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Nice family run hotel, clean & confortable

Posted 24-Jun-2017
Nice hotel situated on the main road that you drive through to get to Positano. Lovely views if you ask / pay for a room with a sea view. Breakfast was an occasion with an amazing selection of pastries and fruit. The rooftop pool and restaurant are also great. The restaurant is more of a fine dining place, so it wasn't cheap. It's a good hotel with all the fundamentals, however if you do want to be closer to the action down on the beach, it is a bit of a walk down and back up. I'd also note that the wi-fi was pretty poor (hard to get it consistently) and the only other small issue was the bathroom - very small and extremely slippery. Design of the shower was a bit awkward and could use a renovation to be a little more open and safer (I almost took a bad tumble trying to get out of the shower).
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Paradise in Positano

Posted 21-May-2017
This hotel, its staff and its location is impeccable. The jr. Suite we had was exactly as describe overlooking the water, absolutely beautiful and constantly being cared for to emphasize our comfort. The front desk staff could not do enough and their recommendations for dining and site seeing never let us down...excellent! We so enjoyed the gracious, happy and wonderful restaurant and bar staff. Above and beyond!