Playa de las Américas Holidays from £238

Very nice rooms, great location, very clean

Was a terrible expirience beacuse in the wasn't air condition, they remodeled the hotel recently and there is an strong painting smeel inside the room, also was not clean i have a video i found a lot of hair in the bathroom, they sent someone to clean but i saw all the hair after they clean. i don't think they have a capable staff, i asked to speak with the manager and he wasn't able to talk to me even by phone throuht the rececionist girl. at the end we decided to left the hotel and we didn't stay the second night. i think they should refund the second night.

This resort is everything but luxury. The elevators are cramped, the carpets are worn, premium alcohol costs extra, and even towel exchanges are restricted. There is no option to get bottled water in a glass bottle, so guests are expected to use the tap water provided on the floors. Even the suites do not have proper coffee machines, just a bottle of water and cheap packet coffee. The whole experience feels extremely basic. Calling this a three star hotel would honestly be generous. On top of that the Italian specialty, joke restaurant charges $28 for tricolor filet mignon which supposed to come with multi color side dishes and it comes by itself and it’s overcooked zero Service zero character. Please do not stay in this resort if you could help it it’s horrible once you realize you’re paying for 5 Star Pl. and you get a Amo Holiday Inn three star experience.

Excellent staff and location, could not find fault with anything. Will stay again. Highly recommended.