Ratings based on 98 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia-verified reviews
2 out of 5
by Brian

Great Location - too bad about everything else

Posted 12-Oct-2017 on Hotels
It is not a B&B but rather a remote extension of the Hotel Francesco, down the road. Breakfast is not offered. Be aware there is NO LOCAL PARKING even though it comes up on searches for places with parking. Nor is there parking at the parent hotel. In fact there is no parking nearby whatsoever nor are there any cars allowed in the area of the place. You will also need a restricted parking permit for Pisa if you want to park within a mile. That said, the location is fantastic with a short 1 min walk to the tower enabling us to take advantage of early morning visits and no lines. Being in that area it was also very noisy and it overlooks the cleanup areas of a few restaurants - the noises of dishes clanging went on until the early hours. It was not very clean.
4 out of 5
by Kyle

Recent guest review in Sept/2017

Posted 24-Sep-2017 on Hotels
Located right by the leaning tower which Is what we came to see in Pisa. Hotel is old but still is in decent shape, staff was friendly and helpful in the morning. Felt like we over paid for the type of room we got but it was booked only 5 days in advanced so we didn't have many options.
1 out of 5
by F


Posted 09-Sep-2017 on Hotels
We arrived @ 10pm and there was no one to open the door, I call the cell phone and another phone list at the wall more than 10 times and no body returned my a call, we went to the Hotel Francesco that belongs to the same network and where it is supposed to go after they close the counter and it was the same result, I call Hotels.com, they also tried to communicate to the phones they had and also failed to communicate ... They canceled the reservation to not be charged ... I could not let my family sleep in the street and I go to another hotel(Hotel Duomo, across the street).
5 out of 5
by Denise

Right next to Pisa tower!

Posted 30-May-2017 on Hotels
Lovely little hotel and great location! Also very friendly and helpful reception.
1 out of 5
by Anushil

Smoke stench filled horrible room

Posted 16-Apr-2017 on Hotels
This is a horrible hotel. The room was filthy and full of smoke stench. We did not stay and instead booked another hotel in the neighborhood. Avoid
1 out of 5
by a verified traveller

Close to leaning tower of Pisa your center.

Posted 17-Dec-2016 on Hotels
Horrible experience. No telephone answer, no one was available to check us in which led to us leaving Pisa and finding another hotel. Nightmare trying to get some service from this B&B
3 out of 5
by a verified traveller from Edinburgh

Pisa visit

Posted 12-Oct-2016
Location: Location great and plenty of eating and sight seeing very close by
We were booked into the Window to the Tower, when we eventually got access from a very nice lady who was in the sister hotel up the road, as there were no staff available here at the 3-8 advertised time. We climbed 4 flights of stairs,( no problem with this) to get to the B&B and when we gained entry we were led to a spiral staircase which took us up to the room. The staircase was hard to negotiate with our cases and after we struggled to get up to our room the "Window to the Tower" title should read" window to overlook air conditioning units". There is no view of the tower from this room. The room looked clean tidy and spacious. But it was not for us we left after 10 minutes and got another hotel close by. This may suit other people but it was not for us. I gave an ok for the staff as the elderly lady who showed us to our room was trying to be very helpful.
4 out of 5
by a verified traveller from Cleveland

Didn't stay because of room issues

Posted 13-Sep-2016 on Hotels
We didn't fathers because our room bathroom had issues, so they put us across the street in another hotel. We go complimentary champagne and 2 free beers on the house. Very nice
4 out of 5
by BARRY from Philadelphia

Leaning tower

Posted 28-Aug-2016 on Hotels
2 days exploring Pisa - hotel is a couple hundred yards from the Leaning Tower. Host was pleasant and friendly. A lot of stairs, no lift.
4 out of 5
for Everyone
by a verified traveller

Very good location, close to the tower

Posted 28-Aug-2016
The hotel is very close to the tower, the staff are friendly and welling to assist, we were a family consists of 2 adults and 4 children, the room was big enough.