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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Mercure Firenze Centro

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Featured image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
View from Room
UNESCO Sustainable Property

Mercure Firenze Centro

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCathedral of Santa Maria del Fiore8 min walk
    Popular LocationPonte Vecchio14 min walk
    Popular LocationUffizi Gallery14 min walk
    AirportFlorence (FLR-Peretola)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Feb 08 - Sun, May 02.

Standard Double Room, 1 Double Bed

4.5/5 guest room rating
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Multiple Beds

4.8/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Double Room, 1 Queen Bed

4.5/5 guest room rating
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

4.9/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Mercure Firenze Centro is in the city centre and near a train station. Gallery of the Academy of Florence and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Medici Chapels and Basilica of Santa Maria Novella. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.
Popular Location

What's nearby

  • Central Market - 3 min walk
  • Medici Chapels - 4 min walk
  • Cathedral of Santa Maria del Fiore - 8 min walk
  • Ponte Vecchio - 14 min walk
  • Uffizi Gallery - 14 min walk

Getting around

  • Cascine Station - 3 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Peretola Airport (FLR) - 20 min drive

Restaurants

  • Trattoria Antellesi - 3 min walk
  • La Burrasca - 3 min walk
  • Trattoria Vecchio Mercato - 4 min walk
  • Palazzo Aldobrandini - 4 min walk
  • Trattoria Il Porcospino - 4 min walk

About this property

Mercure Firenze Centro

Eco-friendly Florence hotel in Santa Maria Novella, walk to Medici Chapels
This smoke-free hotel features a bar/lounge, a 24-hour business centre and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 85 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include TVs, room service and coffee makers.
Mercure Firenze Centro offers 85 forms of accommodation with minibars and a safe. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 8 February 2021 to 2 May 2021 (dates subject to change).
The property is closed between 8 November and 2 May.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
1 per room (up to 33 lbs/15 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Mercure Firenze Centro and receive a full refund?
Yes, Mercure Firenze Centro offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Firenze Centro cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Firenze Centro?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 3 May 2021 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Firenze Centro pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20.00 per pet, per night.
How much is parking at Mercure Firenze Centro?
Mercure Firenze Centro doesn't offer parking.
What time is check-in at Mercure Firenze Centro?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Firenze Centro?
Checkout is at noon.
Where is Mercure Firenze Centro located?
Located in Santa Maria Novella, this eco-friendly hotel is within a 5-minute walk of Central Market, Medici Chapels and Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and San Lorenzo Church are also within 10 minutes. Florence Santa Maria Novella Station and Florence (ZMS-Santa Maria Novella Train Station) are within a 5-minute walk.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 286 out of 551 reviews
5 - Excellent 52%
Rating 4 - Good. 206 out of 551 reviews
4 - Good 37%
Rating 3 - Okay. 46 out of 551 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 551 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 551 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During these strange times this hotel was great, breakfast served to your room in a friendly manner, super helpful receptionists, things normally available in the room like coffee, shower gel etc freely available from reception and lots of hand gel around the hotel - they’ve got it right and if you’re flying a 20 min tram journey from Florence airport (Peritola) to/from the hotel is more or less door to door
Stayed 4 nights in Sep 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in good position between train station and cathedral
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

4/5 Good

Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Toiletries are not replaced daily; needs to ask for them. Unexpected for an international brand managed hotel I must say. Short walking distance from rail station and to places of attraction. Overall, it is still a good hotel. .
Stayed 3 nights in Dec 2019

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