This hotel is located next to the Ponte Vecchio and it is perfect. The front staff is warm and welcoming, they remember who you are and the room you're in by the 2nd day, as each guest has to turn in their (heavy) hotel key each day and pick up when returning back to the hotel. The breakfast is internationally inclined and a good variety for different appetites. I loved the fresh pastries, croissants, fruits and juices. The only suggestion I have is keeping the eggs warmer in the chafing dish as I went at different times during my stay and the eggs were not warm enough. I stayed in a twin room which was adequate for me alone and the amenities they provided was generous. I requested a hot water kettle and they brought it up to my room promptly. I will be returning to this property with my husband and in a bigger room. I highly recommend this hotel to anyone visiting Florence, Italy!