Hotel Ilaria

Photo gallery for Hotel Ilaria

Primary image
Outdoor spa tub
Outdoor spa tub
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Hotel Ilaria

Hotel Ilaria

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Via Del Fosso 26, Lucca, LU, 55100

Explore the area

  • Popular LocationSan Giovanni Church8 min walk
  • Popular LocationChurch of San Michele in Foro9 min walk
  • Popular LocationPiazza Napoleone10 min walk
  • AirportPisa (PSA-Galileo Galilei)36 min drive

Choose dates to view prices

About this area

Lucca

Hotel Ilaria is located in Lucca Historical Center, a neighbourhood in Lucca, and is in a shopping district and near the airport. Leaning Tower and Villa Bottini are local landmarks, and some of the area's attractions include Lucca Botanical Gardens and Puccini Museum. Travelling with kids? Consider Pinocchio Park, or check out an event or a game at Arena Garibaldi. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Lucca Center of Contemporary Art - 3 min walk
  • Guinigi Tower - 5 min walk
  • San Giovanni Church - 8 min walk
  • Church of San Michele in Foro - 9 min walk
  • Piazza Napoleone - 10 min walk

Getting around

  • Lucca Station - 11 min walk
  • Pisa (PSA-Galileo Galilei) - 36 min drive

Restaurants

  • Ristorante La Norma - 2 min walk
  • Trattoria Nonna Chiara - 2 min walk
  • L'imbuto - 3 min walk
  • Ammodonostro - 3 min walk
  • Il Mecenate - 3 min walk

About this property

Hotel Ilaria

Family-friendly Lucca hotel in Lucca Historical Center, near Piazza dell'Anfiteatro
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a spa tub, coffee/tea in a common area and a microwave in a common area. All 41 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free bike hire
  • Hot tub

Family friendly

  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station
  • Conference space (377 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self-parking fee: EUR 19 per day
  • Extended parking fee: EUR 18 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 661 out of 968 reviews
5 - Excellent 68%
Rating 4 - Good. 260 out of 968 reviews
4 - Good 27%
Rating 3 - Okay. 40 out of 968 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 968 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 968 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming, friendly, and especially helpful. The included breakfast was excellent, with fresh fruit and many, many choices.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very generous with hospitality stations and breakfast. There is a hot tub on the terrace too!
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near to walking paths and easy access to the wall. Staff was very welcoming and immediately made our stay friendly and warm. Breakfast and snacks were exceptional! Only disappointment was the spa was not working - said it does not operate until after Easter (???). Very easy check in and checkout.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable; bikes and breakfast were great perks
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, this has been by far the best value hotel we have enjoyed this trip, from the great breakfast, snacks and complimentary bicycles. The location is perfect and a very friendly staff!!
Stayed 2 nights in Mar 2022