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N°15 Santori Luxury Hotel

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Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of N°15 Santori Luxury Hotel

N°15 Santori Luxury Hotel

3.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via Del Gallo, 15, Lucca, Tuscany, 55100

Explore the area

  • Popular LocationSan Giovanni Church3 min walk
  • Popular LocationPiazza Napoleone4 min walk
  • Popular LocationChurch of San Michele in Foro4 min walk
  • AirportPisa (PSA-Galileo Galilei)39 min drive

Choose dates to view prices

About this area

Lucca

Located in Lucca, N°15 Santori Luxury Hotel is in the city centre. Lucca Botanical Gardens and Oak Tree of Pinocchio reflect the area's natural beauty and area attractions include Puccini Museum and Pinocchio Park. Orto Botanico di Pisa and Parco Avventura Sospeso nel Verde are also worth visiting.
Visit our Lucca travel guideOpens in a new window
Map

What's nearby

  • San Giovanni Church - 3 min walk
  • Cathedral of St Martin - 3 min walk
  • Torre delle Ore - 3 min walk
  • Piazza Napoleone - 4 min walk
  • Church of San Michele in Foro - 4 min walk

Getting around

  • Lucca Station - 9 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • I Gelati di Piero - 2 min walk
  • Fuori di piazza - 3 min walk
  • Antica locanda dell'angelo - 3 min walk
  • Da Ciacco - 3 min walk
  • Il Tabarro - 3 min walk

About this property

N°15 Santori Luxury Hotel

3-star Lucca hotel in Lucca Historical Center with free breakfast
A fitness centre, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include WiFi in public areas, self parking and a meeting room.
N°15 Santori Luxury Hotel offers 7 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Safe
  • Slippers
  • Soundproofing

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Guest rating 4.5+
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Policies

Check-in

Check-in from 2:00 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train, taxi, foot.

Renovations and closures

The property is closed between 23 October and 31 December.

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 (2297 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ guests
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

N.15 Santori Luxury Home Hotel Lucca
N.15 Santori Luxury Home Hotel
N.15 Santori Luxury Home Lucca
N15 Santori Luxury Home Hotel
N°15 Santori Hotel Lucca
N.15 Santori Luxury Home
N°15 Santori Luxury Hotel Hotel
N°15 Santori Luxury Hotel Lucca
N°15 Santori Luxury Hotel Hotel Lucca

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 26 out of 29 reviews
5 - Excellent 90%
Rating 4 - Good. 3 out of 29 reviews
4 - Good 10%
Rating 3 - Okay. 0 out of 29 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 29 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 29 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

5.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence and Luxury
We loved Santori N15. Excellent location easily walkable with rolling cases from the station. Beautiful inside - just stunning. We had the Puccini room and very grand it was too. Caterina could not have been more helpful, sorting luggage, breakfast in our room and restaurant bookings. This is such a lovely place to stay and close to all the main attractions! Tourist information in the square near the station hires electric scooters to whizz around the city walls! Do consider staying here for opulence, beauty and a real sense of luxury.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Boutique Hotel
very cute boutique hotel centrally located in lucca. the staff was extremely helpful and went above and beyond in helping us explore the city
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late but reception stayed open just for us. We were made very welcome and could not fault the hotel. Would definitely stay again if visiting Lucca
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful history boutique hotel for your stay in wonderful Lucca. it is very small and personalized service. Common areas and our room were very uniquely designed, furnished and decorated. All features are historic but modern. The location is perfectly centered for exploring Lucca. The only downside is that if you are driving there is not parking nearby and it is somewhat hard to get to the hotel and load and unload your vehicle. We decided on departure to just take a cab to the parking garage rather than drive the car to load up at the hotel.
Stayed 2 nights in Aug 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful blending of old and new. The staff were wonderful
Stayed 3 nights in Jul 2019