Cruise Ships in Philippines

"Excellent service. Buffet was superb. The only problem is the elevator that is always busy and appears slower than the conventional one. "

"Clean room"

"We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable! "

"Helpful staff, very clean, however there were a few communication issues - no one aware a pool was closed and for how long and then where to wait for the free shuttle to the town centre. Other than that a great stay "

"Was amaze on there staff until dine in on there restaurant only customer and did not return my ID they wait till i was looking for it crazy checking out same day and told me it wont get lost. The fact i was panicking looking for my ID "

"Did mot have towel when we got to the room till requested"

"Adding breakfast would've been nice for the price. "

"Location of the resort is very good. Rooms are spacious, but need maintenance. Main pool, next to our room, was closed, till March 31, for maintenace. This means construction noise during the day till 10pm. We got a different room but this one was in a main corridor which means high public traffic and a lot of noise. Also this room has an internal door to the next room. Altough this door was closed the sound insulation was not present and we could hear every word or neighbors said. Staff is friendly, breakfast is good. "

"Second time stayed in same hotel. Very satisfied customer"