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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationPlaza del Rey Juan Carlos I8 min walk
    Popular LocationParc de La Mar13 min walk
    Popular LocationCathedral of Santa Maria of Palma14 min walk
    AirportPalma de Mallorca (PMI)10 min drive
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  • Double Room (Select)

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsDouble Room (Select)
  • Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Single Room

    Room amenities

    • 236 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Double Room (Promo)

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsDouble Room (Promo)
  • Two connected double rooms

    5/5 guest room rating

    Room amenities

    • 473 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsTwo connected double rooms

About this area

Palma de Mallorca

Located in Palma de Mallorca, Protur Naisa Palma Hotel is connected to the convention centre. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cala Mayor Beach and Playa de Palma. Check out an event or a game at Visit Mallorca Stadium, and consider making time for Katmandu Park, a top attraction not to be missed.
Visit our Palma de Mallorca travel guide
Popular Location

What's nearby

  • Paseo Maritime - 7 min walk
  • Plaza del Rey Juan Carlos I - 8 min walk
  • Parc de La Mar - 13 min walk
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Visit Mallorca Stadium - 6 min drive

Getting around

  • Palma de Mallorca Verge de Lluc Station - 7 min drive
  • Intermodal Station - 16 min walk
  • AirportPalma de Mallorca (PMI) - 10 min drive

Restaurants

  • Adrián Quetglas - 4 min walk
  • Il Panzerotto - 4 min walk
  • Atomic Garden - 4 min walk
  • El Tapas.de flanigan - 4 min walk
  • Block House - 4 min walk

About this property

Protur Naisa Palma Hotel

4-star Beaux Arts hotel connected to the convention centre in El Camp d'en Serralta
This smoke-free hotel features a restaurant, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Guests will also find Smart TVs, premium bedding and down duvets.
Protur Naisa Palma Hotel offers 99 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 16 per night
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

Business services

  • 2 meeting rooms
  • Conference centre (2153 square feet of space)

Outdoors

  • Picnic area
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 2:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Self-parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Can I cancel my reservation for free at Protur Naisa Palma Hotel and receive a full refund?
Yes, Protur Naisa Palma Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Protur Naisa Palma Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Protur Naisa Palma Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Protur Naisa Palma Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Protur Naisa Palma Hotel?
Self-parking is available for EUR 16 per night. Limited spots are available.
What time is check-in at Protur Naisa Palma Hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at Protur Naisa Palma Hotel?
Checkout is at 11:00 AM.
Does Protur Naisa Palma Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Protur Naisa Palma Hotel located?
Located in El Camp d'en Serralta, this hotel is within a 10-minute walk of Es Baluard Museum of Modern and Contemporary Art and Paseo Maritime. Cathedral of Santa Maria of Palma and Parc de La Mar are also within 15 minutes. Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.
4.6
Wonderful
5 - Excellent
209
4 - Good
72
3 - Okay
10
2 - Poor
8
1 - Terrible
1

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Great location next to Paseo Mallorca and Santa Catalina.ThePool and roof top area was lovely!Comfortable and modern rooms. The only thing we would have wishes was a balcony!We will for sure come back!
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Great value for money
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma weekend
Great location and modern well appointed hotel with lovely breakfast
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with great breakfast. Comfortable beds and great design. Only downside was the parking situation. It was a frustrating thing we had to deal with every night. Their parking lot which I suspect was really small was always full at all hours of the day. We were even told that we should park our car really far away and leave it there for the duration of our trip, but we needed it daily to explore the island. Other than that this place was great. Just don't expect to park here.
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central location, swimming pool outdoors & indoors, outdoor pool would have been better if it had more sun loungers
Stayed 4 nights in Oct 2019

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