Title: Grupotel Orient Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1193956&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grupotel Orient Travelers relax by two inviting pools or enjoy drinks at the poolside bar at this eco-certified retreat that balances leisure with recreation ## Photo gallery for Grupotel Orient ![Bar (on property) - Grupotel Orient (Palma de Mallorca)](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/29ab7350.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Grupotel Orient (Palma de Mallorca)](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/3a385f2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool loungers - Grupotel Orient (Palma de Mallorca)](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/b2381662.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Grupotel Orient (Palma de Mallorca)](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/25ae5369.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Grupotel Orient (Palma de Mallorca)](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/3d8f7cc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grupotel Orient offers a peaceful getaway near El Arenal Beach. Guests rejuvenate at the spa, play mini golf, or stroll through the garden. The gym provides workouts, while mountain biking appeals to outdoor enthusiasts seeking adventure. ## Reviews 8.2 Very good ## Popular amenities - Pool - Hot tub - All-inclusive - Spa - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1193956&PinnedHotelID=1193956&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Double Room (2 Adults) ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/d78ae367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 Adults) 8.0 Very good 13 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Partial Sea View (2 Adults) ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/7c99ecd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Sea View (2 Adults) ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Partial sea view - Sleeps 2 - 1 Double Bed ### View all photos for Double Room Single Use, Partial Sea View ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/7c99ecd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Partial Sea View ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Partial sea view - Sleeps 1 - 2 Single Beds ### View all photos for Single Room ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/4d070afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room Single Use ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/d78ae367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 1 review ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Sleeps 1 - 2 Single Beds ### View all photos for Double Room, Pool View (2 Adults) ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/0d0558ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (2 Adults) ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Room Single Use, Pool View ![Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1200000/1194000/1193956/0d0558ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Pool View ### Highlights Balcony or patio Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Hairdryer Minibar Cable/satellite channels - 194 sq ft - Sleeps 1 - 2 Single Beds ## You may also like Ad ![Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3500000/3498100/3498097/a532dab4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### tent Capi Playa Palma de Mallorca - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Grupotel-Orient.h1193956.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Grupotel-Orient.h1193956.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.51458%2C2.75294&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tAA34_A605sX2F4X-lmCOk2P7gA=) Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600 #### What's nearby - Hipotels Convention Centre \- 6 min walk \- 0.4 miles - Playa de Palma \- 8 min walk \- 0.5 miles - La Porciuncula Church \- 8 min walk \- 0.5 miles - El Arenal Beach \- 18 min walk \- 1.0 mile - Port of El Arenal \- 4 min drive \- 1.2 miles #### Getting around - Palma de Mallorca Son Fuster Station - 18 min drive - Palma de Mallorca (PMI) - 13 min drive #### Restaurants - ‪Megapark - ‬8 min walk - ‪Bierkönig - ‬11 min walk - ‪Steakhouse Tango - ‬11 min walk - ‪Levita - ‬7 min walk - ‪Amrum Beach Club - ‬7 min walk ## About this property ### Grupotel Orient Upscale family-friendly hotel near El Arenal Beach Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace and mini golf. Take some time to relax at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities such as mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sunloungers - Bike hire, 4 outdoor tennis courts and a local area shuttle - Access to a nearby health club, bike tour information and an electric bike charging station - Tour/ticket information, concierge services and smoke-free property Room features All 272 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - 40-inch flat-screen TVs with cable channels - Balconies or patios, free infant beds and daily housekeeping ### All-inclusive details All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Porch](https://images.trvl-media.com/lodging/6000000/5260000/5257500/5257409/f2ad960c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Festival Palma de Mallorca - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 347 reviews £74 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5257409&PinnedHotelID=5257409&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/900000/894300/894258/87a62e67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grupotel Taurus Park Palma de Mallorca - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 618 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=894258&PinnedHotelID=894258&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1240000/1238800/1238750/f6d61f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradiso Garden Hotel Palma de Mallorca - 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4 outdoor tennis courts - Arcade/game room - Bicycle cleaning area - Bicycle equipment shop - Bicycle rentals - Bicycle repair station - Bicycle storage - Bicycle tours - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Indoor pool - Library - Mini golf - Mountain biking - Outdoor pool - Sauna - TV in common areas ### Family friendly - Arcade/game room - Children's pool - In-room cot - Indoor pool - Laundry facilities - Mini golf - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,045 square feet of conference space - Computer station - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Spa treatment rooms - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Pool hoist on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 7 floors - Banquet hall - Built in 1971 - Electric bike charging - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable/satellite channels ### Food and drink - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 31 October 2025 to 27 March 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear. Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary). Property Registration Number H-PM-2155 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Grupotel Orient Grupotel Orient Hotel Grupotel Orient Hotel Playa de Palma Grupotel Orient Playa de Palma Grupotel Orient Playa De Palma, Majorca Grupotel Orient Hotel Grupotel Orient Palma de Mallorca Grupotel Orient Hotel Palma de Mallorca ## Frequently asked questions ### Does Grupotel Orient have a pool? ### Is Grupotel Orient pet-friendly? ### How much is parking at Grupotel Orient? ### What time is check-in at Grupotel Orient? ### What time is check-out at Grupotel Orient? ### Are there all-inclusive benefits at Grupotel Orient? ### Where is Grupotel Orient located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grupotel Orient Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 106 8 - Good 147 6 - Okay 39 4 - Poor 11 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### karam 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean , organized hotel and near to bus station and beach ##### karam Stayed 3 nights in Jul 2025 ### 8/10 Good #### Liam 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely and relaxing stay Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available. ##### Liam Stayed 4 nights in Apr 2025 ### 8/10 Good #### Michael 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay BUT very noisy especially at night. ##### Michael Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Nele 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff and perfect location! ##### Nele Stayed 3 nights in Aug 2024 ### 8/10 Good #### Gina 6 Jul 2025 Liked: Cleanliness, amenities Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day. ##### Gina Stayed 2 nights in Jul 2025 ### 8/10 Good #### Ria 22 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel ##### Ria Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Christian 3 Jul 2025 Liked: Cleanliness, staff & service Houskeeping was very annoying and came into the room several times without really knocking ##### Christian Stayed 1 night in Jul 2025 ### 4/10 Poor #### Jo 16 Oct 2025 On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed. ##### Jo Stayed 4 nights in Oct 2025 ### 8/10 Good #### Debra 13 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening. ##### Debra Stayed 1 night in Oct 2023 ### 8/10 Good #### Verified traveller 27 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing. ##### Verified traveller Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Jairo 17 Sept 2023 Liked: Property conditions & facilities Everything excellent!! ##### Jairo Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Wayne Anthony 7 Sept 2023 Excellent ##### Wayne Anthony Stayed 4 nights in Sep 2023 ### 8/10 Good #### Siegfried 21 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities 💪 ##### Siegfried Stayed 3 nights in May 2023 ### 6/10 Okay #### Jessica 6 May 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any. ##### Jessica Stayed 2 nights in May 2024 ### 6/10 Okay #### Jonathon 30 Aug 2025 Liked: Cleanliness Disliked: Staff & service I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return. ##### Jonathon Stayed 5 nights in Aug 2025 ### 8/10 Good #### Andre 31 Oct 2023 Liked: Staff & service, property conditions & facilities War okay ##### Andre Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Marco 19 Sept 2023 Liked: Cleanliness Disliked: Property conditions & facilities i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing. ##### Marco Stayed 1 night in Sep 2023 ### 6/10 Okay #### Sylvia 22 Sept 2023 Liked: Cleanliness, staff & service, amenities The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3\* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most! ##### Sylvia Stayed 3 nights in Sep 2023 ### 8/10 Good #### Ramona 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects. ##### Ramona Stayed 8 nights in Aug 2024 ### 6/10 Okay #### Regina 2 Oct 2025 Liked: Property conditions & facilities Disliked: Staff & service Das Servicepersonal wirkte leider oft lustlos. Essen nichts qualitativ kein Highlight, aufgrund des Budgets teilweise nicht frisch. Geschirr teilweise dreckig/fleckig. Lage war hingegen top und auch die Mitarbeiter an der Rezeption waren nett. Würden wieder buchen, allerdings das Abendessen weglassen. ##### Regina Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Chloé 17 Sept 2025 Liked: Cleanliness, property conditions & facilities #### Bon hôtel Bon hôtel si tu es proche de la plage, donc pratique. Le seul hic auquel je n’avais pas forcément fait attention au moment de ma réservation. Les doubles ne sont pas des doubles, mais deux lits simples, collées, pas très pratique et confortable. Au niveau de la restauration j’ai choisi la formule tout inclus et je ne regrette pas les plats variés en fonction des soirs, même si certains produits étaient là en continu, ça ne m’a pas dérangé. Par contre il faudrait peut-être voir le système de service des boissons car à chaque page, j’attendais au moins 10 ou 20 minutes avant qu’on vienne me demander ce que je voulais boire. Les chambres sont malheureusement pas très bien insonorisé, on entend les portes qui claquent la nuit des autres personnes de l’hôtel qui rentrent tard. Je recommande cependant, car grande piscine il y a souvent des transats. ##### Chloé Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Maria 15 Sept 2025 Disliked: Staff & service #### Inget jag återvänder till Rummet låg nära hissen och stora trappen och var otroligt lyhört. Vaknade 10-tal gånger ända tills på morgonen, tyskar igång dygnet runt. Poolen skulle öppna 10, vilket är sent. Poolområdet öppnades upp men dröjde ytterligare ca 15min innan själva poolen öppnades och badhanddukarna kom. ##### Maria Stayed 1 night in Sep 2025 ### 8/10 Good #### Marcus 14 Sept 2025 Liked: Cleanliness, staff & service, amenities War ok! Die Zimmer müssten mal wieder etwas Farbe bekommen! Ansonsten ist die Lage sehr gut am Ballermann und das Personal ist freundlich! Preis/Leistung top ##### Marcus Stayed 3 nights in Sep 2025 ### 8/10 Good #### Frank 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Toilette im Einzelzimmer ist sehr eng. Kräftigere Personen passen dort nicht drauf, weil die Nische sehr eng ist. ##### Frank Stayed 2 nights in Aug 2025 ### 8/10 Good #### Sandra 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bewertung Ich habe im Group Hotel Orient in Palma de Mallorca übernachtet. Insgesamt war es ein sehr sauberes Hotel mit einem wirklich ausgezeichneten Service – das Personal war durchweg freundlich und hilfsbereit. Auch meinen Freunden hat ihr großes Zimmer sehr gut gefallen. Leider muss ich als Rollstuhlfahrer sagen, dass mein Zimmer nicht barrierefrei war. Es war deutlich kleiner, es fehlte ein Duschstuhl und Haltegriffe im Bad, und der Balkon war für mich nicht nutzbar – zu eng und mit einem Absatz, den ich nicht überwinden konnte. Das ist schade, da das Hotel ansonsten einen sehr guten Eindruck gemacht hat. Für Reisende ohne Mobilitätseinschränkungen ist es sicher ein Top-Hotel, aber wer auf Barrierefreiheit angewiesen ist, sollte sich vorher genau informieren oder eventuell nach Alternativen schauen. ##### Sandra Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Bordoy Cosmopolitan](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Cosmopolitan.h1817767.Hotel-Information) > > [Occidental Cala Viñas](https://www.expedia.co.uk/Calvia-Hotels-Occidental-Cala-Vinas.h977627.Hotel-Information) > > [Hotel BelleVue Club](https://www.expedia.co.uk/Alcudia-Hotels-BelleVue-Club-Resort.h904030.Hotel-Information) > > [Stunning home in Palma de Mallorca](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-3-Bedroom-Accommodation-In-Palma-De-Mallorca.h22030696.Hotel-Information) > > [Hotel Riu Bravo - 0'0 All Inclusive](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Riu-Bravo-00-All-Inclusive.h4812976.Hotel-Information) > > [tent Capi Playa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Tent-Capi-Playa.h3498097.Hotel-Information) > > [Hotel Riu San Francisco - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Riu-San-Francisco-Adults-Only.h4812964.Hotel-Information) > > [Hotel Riu Festival](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Riu-Festival.h5257409.Hotel-Information) > > [Protur Safari Park Aparthotel](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Protur-Safari-Park-Aparthotel-All-Inclusive.h24990422.Hotel-Information) > > [Luxury Villa with pool,BBQ. 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