Courtyard

Reviews of Grand Hotel Piazza Borsa

4 out of 5
Grand Hotel Piazza Borsa
Via dei Cartari 18, Palermo, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 623 reviews" "
Rating 8 - Good. 203 out of 623 reviews" "
Rating 6 - Okay. 49 out of 623 reviews" "
Rating 4 - Poor. 21 out of 623 reviews" "
Rating 2 - Terrible. 10 out of 623 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

BRANDIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for walking in Palermo!
Stayed 6 nights in Mar 2024

10/10 Excellent

Karen, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Larger rooms although a bit sterile. Friendly and attentive staff
Stayed 3 nights in Feb 2024
Response from Pierpaolo Nuzzo - Hotel Manager on 28 Feb 2024
Dear Karen, thank you for sharing your positive review at the Grand Hotel Piazza Borsa and for the positive note about our staff. We look forward welcoming you back soon.

4/10 Poor

Arni

Business traveller
Stayed 1 night in Dec 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 27 Jan 2024
Dear Arni,thank you for choosing the Grand Hotel Piazza Borsa for your stay in Palermo and for sharing your postive comments based on your experience. We look very much forward to welcoming you back. Sincerely yours.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was polite and helpful. Being clean is something I always worry about. If was really clean and quite. I wish to send a Thank you to everyone that made our stay there welcomed and looking forward to go there again. Thank you….
Stayed 1 night in Nov 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 2 Dec 2023
Dear Tatiana, thank you for sharing your positive review at the Grand Hotel Piazza Borsa and especially for the positive note about our staff. We look forward welcoming you back soon.

6/10 Okay

McKenzie

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I did not like being stranded at the airport after the hotel booked me a cab that did not accept anything except for cash in which I did not have. Why would you offer a service if you’re not going to charge the bill to the room or at least provide a service that doesn’t just take cash.
Stayed 3 nights in Nov 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 2 Dec 2023
Dear McKenzie, we thank you for the review about your stay in Grand Hotel Piazza Borsa. We are sorry to ear about your bad experience once arrived at the airport although the service has been well explained when booked. Surely you understand that our cab service is external to the hotel and, if you had asked, we would have made a double check about the method of payment accepted by the taxi.We look forward to welcome you backBest regards

10/10 Excellent

FANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Nov 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 18 Nov 2023
Dear Fang, thank you for you so positive feedback in regards to your recent stay at the Grand Hotel Piazza Borsa. Glad you have thoroughly enjoyed your stay with us we look very much forward to see you back soon!Sincerely yours.

10/10 Excellent

Stephen, Iqaluit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 18 Nov 2023
Dear Stephen, thank you for your stay at the Grand Hotel Piazza Borsa and for sharing your positive review, much appreciated. We look forward welcoming you back soon.Sincerely yours

2/10 Terrible

Marlena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a pleasant stay. We did book this hotel for all the amenities. We had a long travel day and on the website it says “jetted tub, pillow menu, and premium bedding” all which this hotel did not have. On top of it, it did not have any warm water. We asked maintenance to come and they said the whole floor was having issues. They were not able to change our room as the hotel was booked. Staff addressed this issues, like “it is what it is” rather than trying to make this a comfortable stay for us. Would not recommend this place. I never write negative comments but this place was horrible. Wi-Fi was also very unstable.
Response from Pierpaolo Nuzzo - Hotel Manager on 18 Nov 2023
Dear Marlena, thank you for your taking few minutes of your time to share your feedback with us. I regret so much about the issues related to the warm water supply which we have faced during a weekend due to a unexpected main malfunction of boilers impossible to fix immediately despite engineers working on it. I wish anyway to remark that we have tried to offered all kind of assistance and never addressed the issues like "it is what it is" but rather offered to move to a different room, book for you another hotel and refund you for the night. For fairness to other travellers and as mentioned we have jetted tubs and pillow choice on higher room categories and orthopaedic mattresses with toppers on all categories. Very sorry that water issues did spoil your stay with us I extend once again my most sincere apologies hoping that you may reconsider the possibility to stay with us again. Sincerely yours.

10/10 Excellent

Halah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White lotus x10
Absolutely breathtaking!!! Don’t think twice! Book this resort!!!!! The staff went out of their way to accommodate us and the grounds are unreal. They have a shuttle that will take you in and from the town and they are located perfectly to walk to the beach or walk to town.
Stayed 1 night in Oct 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 22 Nov 2023
Dear Halah, I thank you for your positive review about you stay in Grand Hotel Piazza Borsa. I am glad you had the possibility to experience the closeness to the historical centre of Palermo and attentive service of our staff. I look forward to see you back soon.

10/10 Excellent

Thomas, La Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel for a reasonable price, it feels like a four star, unlike others I have been in. It is pretty grand and beautiful inside. It is right near the center of town which is very convenient for tourists especially, for restaurants and shopping, and easy to walk back after several drinks. It gets really crowded on the main streets just a few blocks away and is like a perpetual street party - tons of fun! Big venues nearby like the opera house and a palace and cathedral, all great visits. I highly recommend this hotel!
Stayed 2 nights in Oct 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 18 Nov 2023
Dear Thomas, thank you for choosing the Grand Hotel Piazza Borsa for your stay in beautiful Palermo and for taking few minutes of your time to share your so positive experience with other travellers of this community. I am delighted you could feel the convenience to be at the very heart of the charming old town. Hoping to have the pleasure to welcoming you back soon I remain sincerely yours.

4/10 Poor

Janet

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel staff is very nice. The property looks like the outdated Hilton properties. The water in the shower was not hot. The place was plagued by a terrible scent. It was better, though, than sleeping on the streets of Palermo.
Stayed 1 night in Oct 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 22 Nov 2023
Dear Janet, thank you for your taking few minutes of your time to share your feedback with us. I am glad you appreciated the attentive service of our hotel staff despite the issues related to the warm water supply which we have faced during a weekend due to a unexpected main malfunction of boilers impossible to fix immediately despite engineers working on it. I wish anyway to remark that we have tried to offered all kind of assistance.I extend once again my most sincere apologies hoping that you may reconsider the possibility to stay with us again. Sincerely yours.

8/10 Good

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old hotel in center of the city.
Stayed 3 nights in Sep 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 22 Nov 2023
Dear Dillon, thank you for spending a few minutes to leave a positive review about your stay in Grand Hotel Piazza Borsa. I look forward to see you back soon.

10/10 Excellent

Ninian

Liked: Cleanliness, staff & service, property conditions & facilities
Eccentric, but fun.
Ideally situated in the centre of old Palermo, the hotel can be charmingly quirky (our room included a jacuzzi for two with a sizeable dashboard to control the multitude of jets - on the ground floor you can visit the erstwhile strong-room of the bank that used to occupy the premises and so on). The rooms are generously sized, the staff most helpful and facilities are as you might expect. However, as mentioned by other reviewers, the beds are on the hard side, but sleeping on top of, rather than under, the duvet provided some relief. We liked the hotel and will use it again on future visits.
Stayed 3 nights in Sep 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 22 Nov 2023
Dear Ninian, thank your for your stay at Grand Hotel Piazza Borsa and for sharing your positive review about your experience. I am honored to know that you could appreciate the helpfulness of our staff and the old style elegance of our rooms. I regret to know about the quality of our recently replaced orthopaedic mattresses that if we had known about your request, we would have provided you an alternative.We look forward to see you back soon.

10/10 Excellent

Calin, Barrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the historic area, old grand property, with lots of character
Stayed 1 night in Sep 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 22 Nov 2023
Dear Calin, thank you for you positive review about Grand Hotel Piazza Borsa. I am glad to know you had to appreciate the fascination of our ancient building and old fashioned style of our rooms during your stay. I look forward to see you back soon.

4/10 Poor

Armen

Armen
Hotel location was terrible at night after 12:00am we couldn’t sleep until 4:00am Behind hotel was some kind of Pub too much noise music until 4:00 am and hotel couldn’t do anything we stayed 4 nights and was nightmare only manager last day came to us and offered to change the room and we said no thank you. You should of offered on the first day not the last day.
Stayed 4 nights in Sep 2023

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 23 Sept 2023
Dear Artur, thank your for your stay at the Grand Hotel Piazza Borsa and for sharing your positive experience on this community.Glad you have enjoyed the super convenient location, we look forward to welcoming you back soon.Sincerely yours.

10/10 Excellent

fady

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but importantly the staff very friendly and helpful all of them at the front desk and at the restaurant Amazing experience with them
Stayed 2 nights in Sep 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 23 Sept 2023
Dear Fady,thank you for the preference accorded to the Grand Hotel Piazza Borsa and for sharing your positive experience.I am so glad you could enjoy the beauty of the property and the helpful service of our front desk and restaurant staff. I will be delighted to share your comments with them, sure it will encourage to keep doing every day better.Looking forward to welcoming you back soon we remainsincerely yours.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, lovely room, breakfast buffet was wonderful.
Stayed 2 nights in Sep 2023

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms great aircon. Breakfast very ordinary, no atmosphere in restaurant, hotel bars not open
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Luigi

Stayed 1 night in Sep 2023

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Amazing! Hotel and staff ❤️
The hotel was amazing and in a great location in the middle of old town Palermo. Close to everything. Staff were also very polite and helpful with everything. Absolutely couldn’t say enough about how genuinely caring and friendly they all were. Loved this hotel and would definitely come back again. Thank you to all the staff for making our trip to Palermo so wonderful!….it’s also easy to get to if take the airport bus into downtown Palermo. Take the Prestige’ de Command and let the driver know and he can drop you off within a five minute walk of the hotel. 🍷🍷🍷😘
Stayed 3 nights in Sep 2023

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Super clean.
Stayed 7 nights in Aug 2023

8/10 Good

Pierre-Yves

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully enjoyed our stay at this hotel. Great location, super convenient. The room was clean and comfortable. Friendly staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Dean

Travelled with group
Wonderful
A delight.
Interior lobby view from above.
Stayed 1 night in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 3 Sept 2023
Dear Dean,thank you for choosing the Grand Hotel Piazza Borsa for your stay in Palermo and for sharing your delightful experience with us on this comminuty.We look very much forward welcoming you back soon.Sincerely yours.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 3 Sept 2023
Gentile Salvatore,grazie per aver scelto il Grand Hotel Piazza Borsa per il Suo soggiorno a Palermo e per condividere la Sua esperienza.Ci auguriamo di poterLe dare presto il nostro benvenuto. Cordiali saluti.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 27 Aug 2023
Dear Salvatore,thank you for your stay at the Grand Hotel Piazza Borsa and for your super positive feedback.I am glad you could enjoy a nice experience while visiting Palermo and look very much forward to welcoming you back soon.Sincerely yours.

10/10 Excellent

Noboru

Stayed 3 nights in Aug 2023

6/10 Okay

Bineet

Very dated property. Very expensive for what you get compared to other hotels in area
Stayed 1 night in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 20 Aug 2023
Dear Bineet,thank you for staying at the Grand Hotel Piazza Borsa and for taking some time to review your experience.I regret to understand that you stay hasn't been up to your expectations, allow me though to clarify that what you define as "dated" is appreciated from most of our guests as an elegant classic property which average room rates are aligned to other hotels of same category in the area. We hope you will reconsider the opportunity to stay with us again.sincerely yours.

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 15 Aug 2023
Dear Vincent,thank you for staying at the Grand Hotel Piazza Borsa and for your positive feedback. We look forward to welcoming you again soon!Sincerely yours.

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
It's a wonderful hotel in an exquisite old building. A great location!
Stayed 1 night in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Mary Anne, thank you so much for the preference accorded to the Grand Hotel Piazza Borsa and for sharing your so positive experience on this community. It's big source of pride to receive such great reviews, I will be happy to share them with my staff which will be encouraged to keep doing every day better. Looking very much forward to welcoming you again, I remainSincerely yours.

10/10 Excellent

vladimir, Tallahassee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and really affordable palazzo hotel. Loved it. Breakfast only 10 Euro extra.
Stayed 1 night in Aug 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Vladimir, thank you for the preference accorded to the Grand Hotel Piazza Borsa for your recent stay in the city of Palermo. I wish to thank you for taking the time to share your experience with this community and your positive feedbacks about the location and the buffet breakfast. Looking very much forward to welcoming you back soon I remain, sincerely yours.

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Quisqueya, thank you for choosing the Grand Hotel Piazza Borsa for your stay in amazing Palermo! We thank you for this top score in relation to your experience and look very much forward to welcoming you back soon. Sincerely yours.

10/10 Excellent

Charles C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Listen to music in their open air sun kissed lobby
Big clean rooms with with all the comforts of home. The area around the hotel comes alive in the evenings with alfresco dining choices galore.
Stayed 2 nights in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Charles C, thank you for the preference accorded to the Grand Hotel Piazza Borsa for your recent stay in the city of Palermo. I wish to thank you for taking the time to share your remarks regarding your experience with us and your positive feedbacks about the spacious and clean rooms and the super central location. Looking forward to welcoming you back, I remainSincerely yours.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Laurie, thank you for staying at the Grand Hotel Piazza Borsa and for your so positive review. We look forward welcoming you back on a next journey to amazing Palermo!Sincerely yours.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Laurie, thank you for your stay at the Grand Hotel Piazza Borsa and for sharing this positive review on this community.We look very much forward to welcoming you back. Sincerely yours.

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Excellent stay, very helpful, friendly staff, Resturant was excellent. Just alittle hard to find the front door of the hotel from Apple Maps. Go around the left side…
Stayed 8 nights in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Marc,thank you for choosing the Grand Hotel Piazza Borsa during your recent stay in the amazing city of Palermo. You so positive remarks on our so helpful and friendly staff and the excellence of our restaurant it's a great source of pride and I am sure will encourage them to do every day better. Sorry to understand you had some troubles with your GPS, I thank for reporting it so I can share with Apple maps for improvements. Looking forward to welcoming you back I remainSincerely yours.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was stunning. Marble floors and parquetry corridors. The atrium with surrounding columns. Staff were helpful and accommodation was perfect.
Stayed 3 nights in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Sam, thank you for staying at the Grand Hotel Piazza Borsa during your recent stay in Palermo. I am delighted to understand that your experience at our property it's been a memorable one and that you have enjoyed your accomodation. Looking forward to welcoming you back, I remain sincerely yours.

8/10 Good

joseph

Travelled with family
Liked: Cleanliness
Staff
Stayed 1 night in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Joseph,thank you for the preference for the Grand Hotel Piazza Borsa and for sharing your positive exprerience.Looking forward to welcoming back I remainsincerely yours.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
great find!!
Stayed 2 nights in Jul 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Bruno,thank you for the preference accorded to the Grand Hotel Piazza Borsa and for sharing your so positive feedback on this community.We look forward welcoming you back soon.Best regards

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 13 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 12 Aug 2023
Dear Mariano, thank you for staying at the Grand Hotel Piazza Borsa and for your so positive feedback. We look foward to see you back soon in beautiful Palermo!Sincerely yours.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Excellent hotel with very helpful and friendly staff.
Stayed 3 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Robert,thank you for staying at the Grand Hotel Piazza Borsa and for taking some time to share your experience on this community.I am delighted to understand you could appreciate the excellence of our services and the helpful and friendly staff. I will be pleased to share them your impressions which I am sure will be encouraged by your remarks.Looking forward welcoming you again soon, I remainsincerely yours.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL OLD TIME HOTEL--WELL KEPT GOOD BREAKFAST BUFFET AS WELL.
Stayed 3 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Kenneth,I wish to thank you for choosing the Grand Hotel Piazza Borsa during your recent stay and for taking the time to share your experience on this community. I am glad to read that you have appreciated the well appointed property and the variety of our buffet breakfast. Thanking you for such a positive review I look forward to welcoming you again soon.Sincerely yours.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Claudia,thank you for the preference accorded to the Grand Hotel Piazza Borsa and for sharing you positive experience on this community! We look forward welcoming you back soon.Warm regards

10/10 Excellent

Frank

Stayed 1 night in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Frank,thank you for choosing the Grand Hotel Piazza Borsa for your stay in amazing Palermo and for sharing your experience on this community.We look forward welcoming you again soon!Sincerely yours.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a weekend in Palermo
We had a wonderful weekend at the Grand Hotel Piazza Borsa. The location is great within old town and we walked to everything. The interior courtyard of the hotel was beautiful and several times we found ourselves just sitting there as a break. The staff was very helpful. Overall, it was excellend
Stayed 2 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Todd, thank you for your stay at the Grand Hotel Piazza Borsa and for taking a few moments to share you experience.I am glad you have appreciated the convenient location of the hotel in the heart of old Palermo and the majesty of the historical property. Looking very much forward to welcoming you again, I remainsincererly yours.

8/10 Good

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay in quite charming and spacious surroundings.
Stayed 2 nights in Jun 2023
Response from Pierpaolo Nuzzo - Hotel Manager on 14 Aug 2023
Dear Garry,thank you for your stay at the Grand Hotel Piazza Borsa and for sharing your positive experience on this community. We look forward welcoming you back soon!Sincerely yours.

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Arthur, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stately old world feel. Hotel is well maintained and the rooms are spacious. Staff members are excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023