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"The room was dirty , dirty pillowcase left on the floor! No cleaning done prior to our arrival No matress topper on one of the beds No replacement of toilet paper No soap refill We put our used towels to be replaced on the floor of the bathroom.. we When we came back after our day out , the DIRTY towels were replaced back on the towel rails!!! This was not acceptable at all .. There was no ramp to get our suitcases up the steps into the hotel reception door way . We found this a struggle and no staff on hand to help. "

"Great location and wonderful staff. "

"Fine"

"A prison cell of a room"

"Great central location- we were able to walk from the train station and get everywhere easily. I booked the small single room and was impressed with the size of the bathroom and shower. Would definitely recommend!"

"Quite good"

"The hotel was located right in the historic center. The hotel was very clean, the staff were helpful, they have started to use a breakfast room downstairs rather than the breakfast baskets. They indicated you could take a look and decide whether you wanted to opt in or opt out after seeing the breakfast, the breakfast was fine. We were in the largest room which had a couple of bathtubs and a walk out to the back garden. If you like a very firm mattress, you will be happy. My partner preferred something a little softer, and we asked if they could put a pad or a duvet under the sheets, the management was very accommodating and put a duvet or something similar underneath and that made the bed much better. The room was spacious. Although there’s lots of pressure for the cold water, there’s not much pressure for the hot water in this rooms shower and so taking a shower can take extra time. We would definitely stay in this hotel again given its cozy and welcoming appeal as well as its location and price. "

"Room is cozy. However, the checkin time is very strict, say 4pm. Shpping center is about 1 mile away. Bar is inside the hotel but, sounds expensive. They charge water additional. "

"Just what we needed, walking distance into the city, clean and sensibly priced "