Front of property – evening/night

Reviews of The Business Inn

2.5 out of 5
The Business Inn
180 MacLaren Street, Ottawa, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4210 out of 6184 reviews" "
Rating 8 - Good. 1586 out of 6184 reviews" "
Rating 6 - Okay. 234 out of 6184 reviews" "
Rating 4 - Poor. 72 out of 6184 reviews" "
Rating 2 - Terrible. 82 out of 6184 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was indeed a full apartment Perfect for cooking and rest
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and good service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
It’s literally a home away from home. Great for business. I truly enjoyed my stay and will definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness
Everything was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Serhii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

10/10 Excellent

sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, extra large spaces. Some spaces could be described as old looking but were very clean. Breakfast had something for everyone. The breakfast area is the only area that I would rate as 4 for its capacity and orderliness, still very acceptable.
Stayed 2 nights in Mar 2024

10/10 Excellent

TARSEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good nice hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Mitch, West Nipissing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of all the pubs downtown. Offers a great free breakfast in the morning. Price was good
Stayed 1 night in Mar 2024

10/10 Excellent

Ravinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and had all the amenties I wanted and the the breakfast was amazing!
Stayed 1 night in Mar 2024

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was super clean and nice and the staff were very hospitable. Highly recommended!
Stayed 1 night in Mar 2024

10/10 Excellent

Zheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room have everything that we need for the stay. The breakfast is great and also convenience if you just need to grab and go. Central locaiton that has walk distance to the Nature Mesume. Will definately stay next time if we visit Ottawa.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms - great breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Travelled with family
Spacious rooms - close to restaurants/pubs. Easy walk to Byward Market
Stayed 2 nights in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay downtown
Stayed 1 night in Mar 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

selina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really nice and helpful, my daughter had a competition and I needed more time to do her makeup, so I asked them whether we can check in earlier and they said yes so I went there before 2 pm. Also the breakfast was sooooo rich and had a lot of food options
Stayed 1 night in Mar 2024

8/10 Good

Elaine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable for the cost . Enough of what you need , without all the unnecessary glitz . We would stay there again.
Stayed 4 nights in Mar 2024

10/10 Excellent

DORIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was spacious and neat
Stayed 3 nights in Mar 2024

10/10 Excellent

Faij, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was awesome.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included, I had a very spacious room. Convenient underground Or outdoor parking. Overall, Great Value
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs
Stayed 3 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and great views from the balcony facing north.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place. I was comfortable and happy during my 2 night stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

NGALA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and executive suite I got. Good parking conditions.
Stayed 1 night in Mar 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. So friendly and helpful. They make you feel very welcome. Also the breakfast is superb. Such a large variety.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aditya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great deal overall. The breakfast and room are really good.
Stayed 1 night in Mar 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF AND THE ROOM AND BEDS WERE VERY COMFORTABLE AND CLEAN. TAKING 2 ELEVATORS TO YOUR FLOOR TAKES GETTING USED TO.
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Business Inn staff is always friendly and courteous. Their facilities have had some work done recently but is now mostly finished and causes no inconvenience. The included breakfast is among the best I have had any where.
Stayed 2 nights in Mar 2024

10/10 Excellent

Estella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good equipment in room
Stayed 4 nights in Mar 2024

6/10 Okay

Morteza

Travelled with group
Liked: Cleanliness
There was no written document anywhere saying that I was being penalized for cancelling my booking But the hotel did penalized me so I had to stay with them for one night
Stayed 2 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, room was very clean!! We are definitely coming back here.
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as usual!!
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen that welcomed us was friendly and energetic! We felt welcomed and comforting immediately, highly recommend this hotel. We will be back!
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful everyone was polite. Got a room upgrade that was awesome. The room was big and very clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Madhukiran, kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home, kitchen with appliances, living room has work PC, sofa , dining table & air purifiers , Dyson fans every thing and lots of space
Stayed 2 nights in Mar 2024

10/10 Excellent

William Lyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The value is top notch! The free breakfast exceeded my expectations by a long shot. They even had many EV chargers available in the underground parking. Would definitely stay here again in the future.
Stayed 2 nights in Mar 2024

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, amenities
Better breakfast, parking was very tight.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to walk all over. Great staff. Everyone was super friendly. Will stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Business Inn was the perfect spot to stay for our family of four. Comfortable, clean, and within walking distance of most of the sights we wanted to see! We’ll definitely stay again!
Stayed 1 night in Mar 2024

6/10 Okay

Diane

Travelled with family
Liked: Amenities
price, amenities in room, size of room breakfast included. Location was sketchy, layout of room and hotel is not the best.
Stayed 1 night in Mar 2024

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities
I just got disappointed with parking as I have to pay $22 for overnight parking and it should be included in the included in the stay
Stayed 1 night in Mar 2024

10/10 Excellent

Lanyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Business Inn & Suites and we loved it! We arrived very early expecting to just leave our carryons at the desk until check-in but the lovely Clive at the front desk not only checked us in but upgraded us to a huge suite! This hotel is quite basic in terms of decor, it is a bit older and the elevators are super small. Breakfast is included, beds are very comfortable, there’s free laundry on site and you can’t beat the price/location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside parking is quite tight when it’s full other than that no complaints
Stayed 1 night in Mar 2024

8/10 Good

Anastassi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Allan, Waterloo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul-Claudel

Stayed 1 night in Mar 2024