Search Hotels Near Otani Memorial Art Museum, Kobe

"Very good hotel with excellent service. "

"Very clean, spacious, excellent for family visiting universal studios! Would definitely stay again "

"Outstanding from start to finish, fantastic staff, excellent location - highly recommend!"

"Breakfast was great "

"Very nice staff, could be very helpful and sometimes frustrating but they are just doing their job and following the hotel policy. I recommend for sure. "

"Stayed just one night in Kobe to take a sake brewery tour (worth it!). This hotel is steps from the Shinkansen station so very easy access. Also a short train or cab ride from Sannomiya, the heart of the city. Had a pricey dinner at the Teppanyaki restaurant in the hotel but it was outstanding. Breakfast with the room was very substantial & they offer a Japanese option elsewhere. Rooms are aging a bit but very comfortable with good lighting. They have a coin laundry which we did not use. Nespresso coffee machine as in most Japanese hotels. No complaints and could have easily spent a few more days there. Fast internet too! Great views from the 20th floor."

"Lovely jotel, well located for Universal Studios, plenty of food options and great travel options within easy reach"

"Clean room and friendly staff , very close to universal studio so extremely convenient "

"Got a big room for a good price. We were thinking that maybe it was too good to be true and we were right. The listing mentioned that there was wifi but we couldn’t even connect to it during the entire stay. We were not able to bring it up to staff because there was never any physical staff present. There was no clear way to communicate with online staff either. The listing also mentioned there was a washer and dryer. However, the dryer only has an air dry function with absolutely no heat. This meant that clothes would still be wet after the cycle. You’d have to hang it in the shower room and turn on the ventilation which would work only on thinner clothes. On a positive note, the room was really spacious and offered many beddings and storage spaces. It was also a 2-4 minute walk from the train station. It would have been a great experience if it weren’t for the cons."