Get an overview of this hotelRomantic hotel with 8 restaurants and full-service spa

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Outdoor pool
Business centre
Babysitting or childcare (surcharge)

Location

Located in the heart of Kobe, this spa hotel is steps from Kobe Convention Center and Kobe International Exhibition Hall. UCC Coffee Museum and Kobe Science Museum are also within 10 minutes.

Hotel Features

Along with 8 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 744 rooms offer free WiFi, refrigerators, and TVs. Minibars, room service, and free newspapers are among the other amenities available to guests.

Kobe Portopia Hotel

10-1 6-chome Hyogo-ken 650-0046

Renovations & Closures

The property will be renovating from 08 May 2017 to 31 July 2017 (completion date subject to change). The following areas are affected:
  • Dining venue
  • One of the dining venues
The property will be renovating from 21 May 2017 to 13 July 2017 (completion date subject to change). The following areas are affected:
  • Select guestrooms
The following facilities will be closed from 28 August 2017 to 30 August 2017 (dates subject to change):
  • Swimming pool
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kobe Portopia Hotel features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a health club, and a sauna. Onsite parking is available (surcharge).

  • Number of bars/lounges - 2 
  • Number of coffee shops/cafes - 2 
  • Number of restaurants - 8 
  • Tours/ticket assistance 
  • Full-service spa 
  • Number of meeting rooms - 36 
  • Gift shops or newsstand 
  • Total number of rooms - 744 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Conference space 
  • 24-hour front desk 
  • Shopping on site 
  • Babysitting or childcare 
  • Indoor pool 
  • Outdoor pool 
  • Hair salon 
  • Number of floors - 31 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Elevator/lift 
  • Health club 
  • Free WiFi 
  • Valet parking (surcharge) 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 0 
  • Tennis on site 
  • Conference space size (feet) - 0 
  • Self parking (surcharge) 
  • Free train station pickup 
  • Outdoor tennis court 
  • Snack bar/deli 
  • Sauna 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Pay movies 
  • Slippers 
  • Free WiFi 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Television 
  • Iron/ironing board (on request) 
  • Desk 
  • Room service (limited hours) 
  • Wheelchair accessible 

Where to Eat

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Trente et Un - This restaurant specializes in French cuisine and serves lunch and dinner.

Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Hot stone massage 
  • Thai massage 
  • Reflexology 
  • Ayurvedic treatments 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at 1 AM

Check-in time starts at 3 PM

Special check-in instructions:

Check-in and check-out times vary by room type. Guests booking a "Late Check-In 18:00/Early Check-Out 10:00" room type must check in at 6 PM. The check-in time is 3 PM for all other room types. For more details, please contact the office using the information on the reservation confirmation received after booking.
Due to a special event, the property’s indoor pool will be closed 1 PM-7 PM on August 28, 8 AM-7 PM on August 29, and 8:30 AM-4:30 PM on August 30, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1188 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: JPY 800 per night
  • Valet parking fee: JPY 1000 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1188 per night
  • Facilities fee: JPY 1200-3400 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Portopia
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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