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Kobe Portopia Hotel

Photo gallery for Kobe Portopia Hotel

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony

Overview of Kobe Portopia Hotel

Kobe Portopia Hotel

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

Explore the area

  • Popular LocationKobe Convention Center1 min walk
  • Popular LocationAsics Sports Museum10 min walk
  • Popular LocationKobe International Exhibition Hall13 min walk
  • AirportOsaka (KIX-Kansai Intl.)65 min drive

Choose dates to view prices

About this area

Kobe

Kobe Portopia Hotel is located in Chuo Ward, a neighbourhood in Kobe, and is near the airport and near a train station. Port of Kobe and Rokkosan Ski Area are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Animal Kingdom and Kidzania Koshien Theme Park. Looking to enjoy an event or a match while in town? See what's going on at Hanshin Koshien Stadium.
Visit our Kobe travel guideOpens in a new window
Map

What's nearby

  • Kobe Convention Center - 1 min walk
  • UCC Coffee Museum - 4 min walk
  • Asics Sports Museum - 10 min walk
  • Kobe International Exhibition Hall - 13 min walk
  • Port of Kobe - 16 min walk

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Osaka (KIX-Kansai Intl.) - 65 min drive

Restaurants

  • Marugame Seimen - 4 min drive
  • Sky Buffet - 4 min drive
  • Starbucks - 4 min drive
  • Blue Bottle Coffee - 4 min drive
  • Doutor Cafe - 4 min drive

About this property

Kobe Portopia Hotel

Family-friendly Kobe hotel in Chuo Ward, near Port of Kobe
9 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 744 air-conditioned accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 17 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Free return train station shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 2904-3146 for adults and JPY 968-1815 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tajima
  • Trente et Un
  • Shukei En
  • Sushiman
  • Kobe Tamura

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 36

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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See similar properties

Kobe
Kobe
Chuo Ward
Chuo Ward
Hotel
Hotel
4 star
4 star
Family-friendly
Family-friendly
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in fee (amount varies)
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, and JPY 968 and JPY 1815 for children (approximately)
  • Self-parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 606 out of 1002 reviews
5 - Excellent 60%
Rating 4 - Good. 298 out of 1002 reviews
4 - Good 30%
Rating 3 - Okay. 73 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 1002 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

1/5 Terrible

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
チェックインの際ホテルのフロントスタッフの対応が酷かった。プールの情報を聞いてもこちらが一から十まで聴かないと詳細を教えてくれない。子どもを連れて重い荷物を持っているのに、スタッフの人が部屋まで荷物を運んでくれない。ホテルでこんなに不親切なサービスは初めてです。
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
It seems that this hotel is more adequate for business travel. But, I think this facility is not so good for trip with your family for summer vacation and so.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022