Title: Kobe Bay Sheraton Hotel & Towers Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kobe Bay Sheraton Hotel & Towers Travelers find rejuvenation at this peaceful retreat, where hot springs and tranquil spaces offer the perfect setting to unwind and recharge the senses ## Photo gallery for Kobe Bay Sheraton Hotel & Towers ![Deep-soaking bathtub - Kobe Bay Sheraton Hotel & Towers (Kobe)](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/e4ccad4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Body treatments, aromatherapy, Thai massages, facials - Kobe Bay Sheraton Hotel & Towers (Kobe)](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/e5746eb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, aromatherapy, Thai massages, facials - Kobe Bay Sheraton Hotel & Towers (Kobe)](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/45802b85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; French cuisine - Kobe Bay Sheraton Hotel & Towers (Kobe)](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/048021bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Kobe Bay Sheraton Hotel & Towers (Kobe)](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/95164500.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Kobe Bay Sheraton Hotel & Towers in Higashinada offers relaxation with its sauna, onsen, and spa treatments. Guests start their day with breakfast at one of four restaurants, then enjoy the garden, visit the coffee shop, use free WiFi, or play on the tennis courts. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £99 26 Jan - 27 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11859&PinnedHotelID=11859&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Twin Room, 1 Single Bed ![Twin Room, 1 Single Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/w4000h2662x0y0-0478380f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 Single Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Sleeps 2 - 1 Single Bed ### View all photos for Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/84e7d540.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Sleeps 1 - 1 King Bed OR 1 Single Bed ### View all photos for Deluxe Room, 1 Single Bed ![Deluxe Room, 1 Single Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/47957977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Single Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - City view - Sleeps 3 - 1 Single Bed ### View all photos for Room, 1 Double Bed, Ocean View ![Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/27b4e69e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - City view - Sleeps 2 - 1 Double Bed ### View all photos for Premier Room, 1 King Bed, Ocean View ![Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/d671fffe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - City view - Sleeps 2 - 1 King Bed ### View all photos for Club Room, 1 Double Bed ![Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/7cbdb46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/84edbf2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 1 Single Bed, Mountain View ![Deluxe Room, 1 Single Bed, Mountain View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/w4000h2662x0y0-c22935ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Single Bed, Mountain View 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Mountain view - Sleeps 2 - 1 Single Bed ### View all photos for Room, 1 Single Bed, Corner ![Room, 1 Single Bed, Corner | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/7ff68c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Single Bed, Corner ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Mountain view - Sleeps 2 - 1 Single Bed ### View all photos for Premier Twin Room, 1 Single Bed, Ocean View ![Premier Twin Room, 1 Single Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/d74dbaf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room, 1 Single Bed, Ocean View ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - City view - Sleeps 2 - 1 Single Bed ### View all photos for Club Suite, 1 Single Bed, Tower ![Club Suite, 1 Single Bed, Tower | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/2b45287d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Single Bed, Tower ### Highlights Soundproofed Air conditioning Heating TV Separate bedroom Blackout curtains Bidet Hairdryer - 1 bedroom - Mountain view - Sleeps 2 - 1 Single Bed ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/11900/11859/fb0ef670.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating TV Blackout curtains Bidet Hairdryer Free bottled water - Mountain view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891100/891029/1740dc29_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kobe MerikenPark Oriental Hotel Kobe City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Bay-Sheraton-Hotel-Towers.h11859.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-Bay-Sheraton-Hotel-Towers.h11859.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.68948%2C135.27007&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uZhowpPWuQ8dCshFkAMr4unYcLE=) 2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032 #### What's nearby - Port of Kobe \- 1 min walk \- 0.0 miles - Kobe Fashion Museum \- 3 min walk \- 0.2 miles - Kobe City Koiso Memorial Museum of Art \- 6 min walk \- 0.4 miles - Dekapathos \- 7 min walk \- 0.4 miles - Mount Rokko \- 35 min drive \- 10.2 miles #### Getting around - Kobe Hanshin Sumiyoshi Station - 5 min drive - Island Center Station - 5 min walk - Osaka (KIX-Kansai Intl.) - 60 min drive #### Restaurants - ‪マクドナルド - ‬5 min walk - ‪サイゼリヤ - ‬1 min walk - ‪シェラトンクラブラウンジ - ‬6 min walk - ‪ガーデンカフェ - ‬5 min walk - ‪スカイラウンジ Sky21 - ‬6 min walk ## About this property ### Kobe Bay Sheraton Hotel & Towers Hotel near Port of Kobe Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and hot springs on-site - 2 outdoor tennis courts, an electric car charging station and barbecues Room features All 267 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Bidets, baths or showers and free toiletries - Heating, daily housekeeping and desks ## Similar properties ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/27200/27149/d6294c12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okura Kobe Kobe City Centre - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,021 reviews £72 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=27149&PinnedHotelID=27149&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/891100/891029/5eefd96d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe MerikenPark Oriental Hotel Kobe City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,018 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=891029&PinnedHotelID=891029&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367906/bebcb279.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oriental Hotel Kobe City Centre - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 739 reviews £115 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4367906&PinnedHotelID=4367906&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7100/7063/2fd8438f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe Portopia Hotel Chuo Ward - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 1,118 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=7063&PinnedHotelID=7063&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12730000/12726500/12726442/95c861cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe Minato Onsen Ren - Adult Only Kobe City Centre - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 556 reviews £137 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=12726442&PinnedHotelID=12726442&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152200/3152117/acfe8106.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Suite Kobe Harborland Kobe City Centre - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 417 reviews £186 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3152117&PinnedHotelID=3152117&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/59000000/59000000/58995600/58995577/f7eb6a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Remm Plus Kobe Sannomiya Sannomiya - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,005 reviews £59 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=58995577&PinnedHotelID=58995577&HadPinnedHotel=true®ionId=-1&adults=2) ![7 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/2000000/1210000/1209600/1209540/w3992h2666x4y0-c7868056.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANA Crowne Plaza Kobe by IHG Chuo Ward - Pool - Spa - Free Wi-Fi - Restaurant 8.6 Excellent 1,001 reviews £62 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1209540&PinnedHotelID=1209540&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/73000000/72400000/72398100/72398017/w2880h2157x0y3-7c9b4d98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DaiwaRoynetHotel Kobe-Sannomiya PREMIER Sannomiya - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.2 Wonderful 594 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=72398017&PinnedHotelID=72398017&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/58000000/57420000/57410800/57410725/9db02e8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Park Canvas Kobe Sannomiya Kobe City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,003 reviews £60 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=57410725&PinnedHotelID=57410725&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,427 for adults and JPY 2,530 for children - 3 bars/lounges - 4 restaurants - A coffee shop/cafe ### Restaurants on site - Garden Cafe (Buffet) - Kobe Grill - Matsukaze - Suikyoen - Teppanyaki Kobe Grill ### Things to do - 2 outdoor tennis courts - 24-hour gym - Hot springs - Indoor pool - Nightclub - Playground - Sauna - Tennis lessons ### Family friendly - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 7 meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace - Vegetable garden ### Spa - Aromatherapy - Facials - Hot springs - In-room massages - Manicures/pedicures - Public bath open from 6:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Grab bar in bathtub - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Raised toilet seat - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 21 floors - Ballroom - Built in 1992 - Comprehensive recycling policy - Designated smoking areas - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Pay films - TV ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Energy-saving switches in guestrooms - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 4427 for adults and from JPY 2530 for children - Airport shuttle fee: JPY 2200 per person (one-way) - Airport shuttle fee per child: JPY 1100 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Kobe Bay Sheraton Hotel & Towers Kobe Bay Sheraton Towers Kobe Bay Sheraton Hotel Kobe Sheraton Sheraton Kobe Kobe Bay Sheraton Hotel Towers Kobe Sheraton & Towers Kobe Kobe Bay Sheraton Hotel & Towers Kobe Kobe Bay Sheraton Hotel & Towers Hotel Kobe Bay Sheraton Hotel & Towers Hotel Kobe ## Frequently asked questions ### Does Kobe Bay Sheraton Hotel & Towers have a pool? ### How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers? ### Is Kobe Bay Sheraton Hotel & Towers pet-friendly? ### How much is parking at Kobe Bay Sheraton Hotel & Towers? ### What time is check-in at Kobe Bay Sheraton Hotel & Towers? ### What time is check-out at Kobe Bay Sheraton Hotel & Towers? ### Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport? ### Where is Kobe Bay Sheraton Hotel & Towers located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kobe Bay Sheraton Hotel & Towers Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 339 8 - Good 233 6 - Okay 56 4 - Poor 8 2 - Terrible 10 ## Reviews ### 8/10 Good #### Takahiro 2 Jul 2024 Liked: Staff & service Nice hot spring bath ##### Takahiro Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Eugene 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well. ##### Eugene Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Schoni 16 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future. ##### Schoni Stayed 1 night in Aug 2022 ### 4/10 Poor #### Steven 19 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel. ##### Steven Stayed 1 night in Apr 2023 ### 6/10 Okay #### alberto 7 Jun 2024 Disliked: Cleanliness m.. m vxvfhjfjfhhxjxjdjfj ##### alberto Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Naoya 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食なしの宿泊だった。スタッフの方が親切で快適に過ごせた。 ##### Naoya Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Akira 10 Aug 2025 Liked: Cleanliness 15:00チェックインのオペレーションが悪すぎる。 ##### Akira Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Misook 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### にこ いつも利用してとても満足してましたが 今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。 スタッフ教育がなってない 残念です。 ##### Misook Stayed 1 night in Jun 2025 ### 4/10 Poor #### YOSHIKO 24 May 2025 2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます ##### YOSHIKO Stayed 1 night in May 2025 ### 10/10 Excellent #### TAKAHIRO 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。 ##### TAKAHIRO Stayed 1 night in May 2025 ### 6/10 Okay #### Shinsuke 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。 ##### Shinsuke Stayed 1 night in May 2025 ### 10/10 Excellent #### Misook 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### みなさんとても笑顔が素敵 4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。 ##### Misook Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kunihiko 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食ビュッフェがヤバい。世界一かも ##### Kunihiko Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Takada 12 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities チェックイン、チェックアウトがもう少しスムーズになりませんかね？！ ##### Takada Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Hideji 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夜景素晴らしい。 ##### Hideji Stayed 1 night in Feb 2024 ### 6/10 Okay #### Yooshik 6 Jan 2024 Liked: Cleanliness, room comfort 비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함 ##### Yooshik Stayed 3 nights in Jan 2024 ### 8/10 Good #### Hiroko 31 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉♨️がいいです。 朝ごはんが美味しい😋 ##### Hiroko Stayed 1 night in Oct 2023 ### 2/10 Terrible #### yoko 29 Oct 2023 Liked: Staff & service Disliked: Cleanliness, amenities 良い評価が多かった ##### yoko Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller 27 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素晴らしい 何度も滞在しておりますが、今回も非常に快適なものになりました。周辺はは若干人口が減っているためか商業施設がかなり閉まっており寂しいですが、逆に静かな環境の中にある老舗のリゾートホテルと言えます。温泉もすばらしい。 ##### Verified traveller Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### MASAKO 22 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔感があり、とても素敵なホテルでした ##### MASAKO Stayed 1 night in Sep 2023 ### 8/10 Good #### hiroko 24 Aug 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness ホテルなのに温泉があるのでゆっくりできました。 朝食は品数があり美味しく頂きました。 ##### hiroko Stayed 1 night in Aug 2023 ### 8/10 Good #### Masayo 17 Aug 2023 Liked: Staff & service, property conditions & facilities 温泉のあるホテルで、両方の良さが楽しめました。 ##### Masayo Stayed 1 night in Aug 2023 ### 8/10 Good #### Eiichirou 15 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities 朝食の味が濃かった。 混んでいた。 ##### Eiichirou Stayed 1 night in Aug 2023 ### 6/10 Okay #### Mikayo 1 Aug 2023 Liked: Cleanliness, amenities 駅が近くてデカパトスなども徒歩ですぐでした。 ##### Mikayo Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 17 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 老舗の素晴らしさが楽しめます。 部屋をアップグレードして貰いとても景色の良いく、さらに温泉へのアクセスに便利な部屋を用意して貰い大変気持ちよく滞在出来ました。ルームサービスの方と少しお話出来る機会がありましたが、とても良い対応をしてもらい、安心して過ごせました。流石、高級ホテルの老 舗ですね。若干エリアに衰退感がありますが、静かで良い所です。 ##### Verified traveller Stayed 2 nights in Nov 2022 ## Expedia's Latest Trends ### Hotels > [SACOServicedApartments Hotels in London](https://www.expedia.co.uk/London-Hotels-SACO-Serviced-Apartments.0-0-d178279--bSACOServicedApartments.Travel-Guide-Filter-Hotels) > > [The Olde Bell, BW Signature Collection](https://www.expedia.co.uk/Maidenhead-Hotels-The-Olde-Bell.h47528.Hotel-Information) > > [5 Star Hotels in Estepona](https://www.expedia.co.uk/5Star-Estepona-Hotels.s50-0-d5128.Travel-Guide-Filter-Hotels) > > [Hotels in Kirkham](https://www.expedia.co.uk/Kirkham-Hotels.d6341867.Travel-Guide-Hotels) > > [5 Star Hotels in 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