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"I enjoyed a lovely two-night stay in mid April , while attending a conference. Checking in was a breeze, though at no point during the booking was it made clear a deposit would be taken during the stay. Not a problem, of course, but the communication was poor there I was upgraded to a Suite, which was delightful. I have mobility issues and the upgrade was greatfully received. Staff were charming and attentive - human and charismatic. My (bizarre) request for a desk fan (on top of the aircon) was acquiesced too during the late evening. I certainly know Tower Suites is a solid and wonderful choice, and I’ll return. Next time I’ll bring my partner - the location was excellent, for cabs, for the tube and for walking. I didn’t dine during this stay, but I look forward to sampling the cuesine (and potentially room service) in the future. Thank you for adding the finishing touches to my London Weekend Away - for spotlessly cleaning the room and swiftly replenishing the complimentary beverages and products. I will be back! You’ve impressed me and treated me excellently well. :) "

"Good value for money. Lovely room and good location "

"Good location, nice building on the outside. And good facilities. That said the furniture in the rooms not in good condition, the water pressure in the shower is very poor and the sound insulation not great - so noisy in the hallway throughout the night. Bed and mattress pretty uncomfortable and definitely in need of replacement. Additionally - why provide a “studio” space with a kitchen and not provide any crockery / dishes / cutlery?! Very random (and a bit annoying!) Would stay again simply for the convenience - but I would expect better in future."

"Everthing was very good , breakfast was very good the only thing I would change and this is from my point of view was that the toilet were to low which when getting on in years can be a bit of a problem. The hotel is located in just the right area."

"Clean and comfortable room with very basic amenities. I stayed in a windowless room which wasn’t too bad as the room was fit for purpose and i stayed only for one night. However, the soundproofing is non existent so you can hear the water running when someone is using the shower on the upstairs room, and also people walking along the corridors. "

"Lovely hotel, great location. Only negative, no tea making facilities in the room."

"Very comfortable, great location and very helpful staff."

"Could have more staff in the restaurant and bar in the evening. We had an early meal but took a while for our drinks and food."

"Excellent choice at breakfast"