Ratings based on 3,397 Verified Reviews

3.8 out of 5
76% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Fort Myers, Florida

Nice Villa

Posted 17-Jan-2017
Very nice and comfortable villa. Felt like home away from home. Other than the check in/out being 20 minutes away, I will recommend this place.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
The villa was convenient and accessible to Disney Parks and shopping centers.
3out of 5
by A verified traveller from Costa Rica

Very old, not well kept

Posted 16-Jan-2017
Pros: Good location, and even though it was quite full, it is peaceful.
Cons: Maintenance in general should be provided.
Location: Well, it is in Kissimmee, FL. There are plenty things to do there.
The electrical connections do not work well. The washing machine does not wash; it was a disaster. Water spilled all over the place. The dryer took two cycles and did not dry. The TV in the master bedroom had terrible cable signal. The furniture in general is very old. The beds screech with every move. The living room sofas look very worn.
1out of 5
by A verified traveller

Terrible stay

Posted 13-Jan-2017
The cabinets were falling apart. Very dirty place. Charged a cleaning fee on top of the other fees.
2out of 5
Recommended
for Everyone
by A verified traveller

I don't like the hotel the furniture is to duty

Posted 03-Jan-2017
I don't recommend the hotel to my friends the furniture is duty and old and the carpet is old and duty I never stay again in magical memories hotel
1out of 5
by A verified traveller from Texas

Would not recommend!!

Posted 30-Dec-2016
Pros: Close to parks
Cons: Everything, new staff and maintenance
Location: Doesn't matter
My family was so excited to go to Florida and stay in a place close to the parks. However, when we arrived to our place and looked inside we were disappointed. The place smelled like smoke, the bathroom had mold growing on the ceiling, there was hair all over the shower walls, etc. I contacted the office and spoke to a rep and informed her of the problems and she stated I will have someone look into it. I never heard back from anyone during our stay. I called again because I was itching all over thinking the place had bed bugs or something. Next the dryer stopped working and I called again and lady informed me someone would be out to fix the dryer. Well no one ever came and fixed the problems despite repeated calls. Being this was holiday time we weren't able to find another place to stay so being stuck at this place made our trip miserable. At check out I spoke to the same lady and she acted as if I never contacted her and knew of the problems. I find this unbelievable and totally unacceptable. I am glad my kids were able to go to the parks and have fun but staying at this place was a horrible experience. I would not recommend this place to anyone. I left a message for management to call me and finally received a call today. I have to say that it was a complete waste of time talking to management and I feel that its totally unacceptable to have guests stay in such a filthy place.
2out of 5
by A verified traveller

Not Good

Posted 28-Dec-2016
The first place was dirty and had not been clean sheets were off white not white.. The living room and one of the bedroom's had a TV. The place had a odor to it. I had to go back and had to pay more to stay somewhere else. I couldn't stay at the first place at all. The second place was a little better but I had to put out $226.00, more out of my pocket that I wasn't expecting tp put out. Two of the burner on the stove didn't work. So my vacation was not that great at all. Will not be using them again.
5out of 5
Recommended
for Everyone
by A verified traveller from New Haven,CT

Comfortable, quiet, clean hotel

Posted 28-Dec-2016
This room was nice, like how it was a gated, secure facility. Pool, basketball, tennis court, playground and a restaurant on site.
1out of 5
by A verified traveller from Las Vegas, NV

House had not been cleaned. Bed bugs.

Posted 27-Dec-2016
Pros: It had TV
Cons: Clean it before guests arrive with their families.
Location: Close to Walmart and outlet shopping
The house was dirty all the way from the sheets to the dishes. The stairs had not been vacummed in I don't know how long. All the kids were covered in bug bites after the first night sleeping in dirty sheets. The window over the front door was filthy. The dust and filth had been there for months. There were NO coffee filters. One towel per person for an entire week was terrible.
1out of 5
by A verified traveller from S

Horrible place to stay

Posted 27-Dec-2016
Horrible experience! Everything was outdated: beds, towels, etc!