Would not stay here again
Ok, so I am not one to write, but I have to share this. This VILLA was pictured fine, HOWEVER, we did have a few issues! 1) the king size bed mattress was bowed so that you had no choice but to fight sleeping all night or be squished by the other person. The mattress was soft AND shot! If you laid on it, it rolled you to the center. My husband is heavier than I, so it was a definite losing battle 2) in the middle of night one (at 1:15 & 3:15 am) the neighbors were fighting sooooo loudly that it woke us with a jump out of the bed. Doors slamming, stuff being thrown, screaming..... The next morning when we went to complete check in, we asked Brenda (front desk clerk) if they rent to the unit beside us. She said that she had no way of knowing. Frustrated, I told her my situation, and all she said was "next time, just call the police". then 3) I knew that there was a $75 cleaning fee. It was hidden in the website, but I found it, but they added a "damage waiver" fee of $50....so my total after paying for the room was another additional $147!!!! I knew there was another $75, but another $75 (taxes and fees and damage waiver" I was told) was unacceptable. I feel like I got no help with our problem AND I got robbed of more money than was revealed. Brenda could have cared LESS!!! I was absolutely so frustrated with the place. There was a sign we found outside that said if you have noise issues to call 911.Clearly they knew they had issues! Only unit with sign.