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"I appreciate a pet friendly property.that is clean and safe. The front desk staff were kind and helpful."

"No information in room with what hotel offered, where things were located eg. ice machine.It was my first time there, I wandered looking for an ice machine, sign on wall by laundry room said there was one on my floor, but none to be found. I have mobility issues..I did not enjoy wandering the halls. Just a general lay out of the building like ..pool area ,restaurant, ice machine etc, nothing in my room to physically written down to show me what was available and where. For this quality of hotel I'm disappointed, it really wouldn't take much effort to have something in each room. 😞"

"Room was reasonably priced, clean and comfortable. Staff were helpful and friendly. Parking lot is tight for larger vehicles. No breakfast as advertised on Expedia, but it is a short walk to nearby restaurants. We would stay there again. "

"Everything was excellent. Thank-you!"

"Passing by the river at the hotel is a highlight—the views from every room are remarkable. The pool is a nice size, though the strong smell of chlorine was not pleasant. The hotel is very clean and conveniently located, just a 6-minute drive from beautiful Kalamalka Lake. Nice & helpful staff - complementary coffee and water ."

"We got to our room left within 15 minutes. The door jam plate was broken and hanging on by a thread (plus the door looked like it had been kicked in at some point), there was little black hairs all in the sheets, the photos did not look the same as the room, the sink plug was taken out and it was full of hair and grime. Finally the whole shower was stained brown and the couch had white stains and hair all over it. When we informed the staff they were not helpful and didn’t seem surprised."

"Staff were exemplary - everyone had a smile on and were helpful in pointing out things to do and places to eat. A true 5 star resort experience. Lots of places to eat and shop and see the sights within walking distance. Just relaxing in the room was a vacation. The spa is great - had a wonderful massage that sorted me out after a cramped flight. The pool and hot tubs were great and the onsite restaurant was excellent. Highly recommend for a splurge vacation stay."

"Great location near plenty of shops and restaurants. Very family friendly with joining rooms a splash park, slide and pool. Great breakfast. Plenty of onsite parking for free."

"Great hotel, stayed there many times. Clean, comfortable room, hotel staff were great. Ate at the hotel restaurant one of the nights and the food was delicious, a bit expensive, but so are all restaurants these days. Looks like a nice outdoor pool (was too busy to use it while there, and it was April...)."