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"Everything was good. We didn't need to make use of parking. The staff were all attentive but Simmi couldn't do enough for us to make our stay enjoyable."

"Very poorly maintained rooms. Not as advertised. TV didn’t work, latches broken on windows, peeling paint, damp patches on ceiling. Staff didn’t make an effort to resolve our concerns properly when raised and seemed to think the condition was acceptable."

"Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more customer responsive management to reach its potential for 5 stars."

"Needs updating. Air con needs fixing. "

"Nice hotel, great location, nice breakfast and easy parking especially for cruises"

"Staff excellent and rooms good size great location"

"I think I had a very different expectation about the room I stayed in. It was very small. Definitely, it looked differently when compared to rooms' pictured on The Elsabeth House Hotel's website. There were no shelves to unpack my stuff. The bathroom was very poorly equipped. The room was clean and the Staff was friendly. Breakfast was great and the Bar had good food. Before you book your accommodation with The Elisabeth House Hotel, please read the details describing the size of room you get."

"great place to stay"

"A lovely hotel and very accommodating. They were happy to store my bike for me overnight and looked after my bag before and after check in. A great selection on the tea tray and a lovely touch with the radio in the room playing classical music when I arrived. It was a relaxing stay"