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"I strongly disagree with a a method of rating that rates 8-10 as good to excellent and 1-7 as poor. Think of your staff and how you can make their experience and expectations better over customers who will stay 1-2 nights and can complain about the thing and it’s probably been the best sleep and breakfast they’ve had in a long time. Think about your staff in the strange rating culture that we live in, please!"

"Staff were very nice and helpful. I stayed for 9days and can not fault them. Whenever I need something you only need to ask. Very helpful and excellent service from kitchen to front desk and the cleaner who helped open my door as I had so many stuff on hand. It’s a shame I didn’t get all their names. But all in all 10/10💯"

"Excellent can’t fault it!.. lovely hotel, staff!.. excellent choice of food and drink.. perfect location too. Can’t edit to return!!"

"The Palace is a beautiful 17th century building, food good and the room ideal. So happy with my stay definitely going back."

"Loved it amazing 100% going back "

"Clean fresh quiet room with superb A/C."

"Helpful and friendly staff, comfortable rome"

"The Hotel is charming and very clean and tidy. The staff are very welcoming, polite and efficient. The food was excellent and very reasonably priced. Overall our stay was everything that we had hoped for."

"Very impressed with our stay."