32-inch flat-screen TV with cable channels, TV, DVD player

Reviews of Colonel's Suites

3 out of 5
Colonel's Suites
143 Main Street, Northeast Harbor, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 242 reviews" "
Rating 8 - Good. 83 out of 242 reviews" "
Rating 6 - Okay. 21 out of 242 reviews" "
Rating 4 - Poor. 7 out of 242 reviews" "
Rating 2 - Terrible. 7 out of 242 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was big, key pad to get into room was nice, but no one to talk to if we had an issue. Construction next door was loud and couldn't sleep in if we wanted to.
Stayed 2 nights in Oct 2021

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay to visit Acadia
Several people recommended we stay in Northeat Harbor rather than the very crowded Bar Harbor. Colonels Suites was very convenient and walkable for the small town of Northeast Harbor. Unfortunately due to staffing issues, many restaurants were either closed or had reduced hours, so not as convenient as we had hoped. Refrigerator, microwave, and very nice on-site laundry facilities made things easier. We wish we could have enjoyed the downstairs restaurant more, but we were in Acadia when they opened at 11am, and usually didn’t return until after the place closed.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique thing about this location is that there is no front desk. You recieve your room info via text or email and your good. With the bakery and restaurant downstairs you really can just sit back and relax. The restaurant and bakery break your wallet either great food great prices.
Stayed 6 nights in Aug 2021
Response from Sr on 10 Aug 2021
Thank you for taking the time to post a nice review

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pluses and Minuses -First the pluses, good location on the modest main drag of Northeast Harbor. Located above a very nice bakery and restaurant. Very clean. Bed comfortable (firm). Good sound proofing (I only heard the crying baby when I was in the hall). Very effect air conditioning -Minuses Although their website and Expedia listing states daily housekeeping, there was no housekeeping at all. Someone did bring extra toilet paper on request. Requested extra towels did not arrive. It is advertised as a suite. The "living room" in our unit, number 5, was approximately 10 x 10 feet. There was a small sofa and end table, but no table for eating. There is a frig, coffeemaker and microwave, two glasses, two mugs but no plates, etc, so I'm not sure if the advertised "kitchenette" applies. Wi-fi was very spotty and mostly non-existent.
Stayed 4 nights in Jun 2021

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoy
Stayed 2 nights in Aug 2020
Response from Terry on 30 Sept 2020
Thank you glad you enjoyed your stay

10/10 Excellent

Chris, NY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The description at Expedia's site offered the breakfast. It would be nice to know before we arrived that breakfast is no longer offered.
Stayed 3 nights in Sep 2020

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
The room was much larger than anticipated. Didn’t realize it was a suite with a large separate living room and kitchenette, and then an large bedroom, and a decent size bathroom. Very clean, no service during the visit but could request clean towels and linens. It was a great set up and wish we could have stayed longer. The bakery directed us upstairs to our room (keys were in the door) and helped us navigate as to where to park. We would gladly stay here again!
Stayed 2 nights in Sep 2020

8/10 Good

Marie, Scarborough Maine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in a quite neighborhood. Breakfast was delicious. Short drive to Acadia Jordan Pond
Stayed 2 nights in Aug 2020
Response from sherry on 15 Sept 2020
thank you

10/10 Excellent

Kim, Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very responsive. We had to text them to get the tv to work and received a call back immediately with a simple explanation. TV worked fine after that. Great place to stay.
Stayed 1 night in Aug 2020
Response from Terry on 21 Aug 2020
Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Sherry on 18 Aug 2020
Thank you

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020
Response from Sherry on 18 Aug 2020
Thank you

10/10 Excellent

Dave, Howell, NJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of a quaint little town, close to Bar Harbor. The King Suite was very spacious, with 2 TVs, and 2 A/C units. The entire place was spotlessly clean, and the restaurant was very good. The staff was very friendly. Will definitely stay again.
Stayed 3 nights in Jul 2020
Response from sherry on 4 Aug 2020
thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay - clean and quiet and location above the bakery/restaurant was a major bonus. Would stay here again.
Stayed 1 night in Jul 2020
Response from sherry on 1 Aug 2020
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like being at home on vacation. It was the perfect little set up for an amazing vacation. Well worth the price.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
We were not told before we arrived that there was no elevator. We are older and have a difficult time with stairs. The building was very old. The room was nice and had been remodeled. Just very inconvenient for us. Never saw anyone who worked for the hotel, the keys were left at a business downstairs.
Stayed 1 night in Oct 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful cabin. Would have been perfect if the furnace had not failed on 35 degree temp.
Stayed 1 night in Oct 2019
Response from Terry owner on 6 Oct 2019
This is not our suites we are not a cabin I think you have us confused with another location you stayed at .

10/10 Excellent

Bonnie, York, PA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great suite with updated fixtures. Superb location in a quiet village with upscale boutiques and shops about 20 minutes from Bar Harbor out of the hub bub. There is a flight of stairs to reach the suites, but worth it.
Stayed 2 nights in Sep 2019

8/10 Good

Nickname, Melrose, MA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner is considerate when I was very late, hold by heavy traffic jam, for check-in, worrying I would be trapped outside of the door. However, the owner had already completed everything for check-in and left note for later-arrival. Comfortable stay. Just one thing that might be omitted: some hair were found when I lifted the prepared quilts.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at good location.
Very nice hotel at good location. Friendly staff. Recommended.
Stayed 2 nights in Aug 2019
Response from sherry on 3 Sept 2019
thank you for the nice review. hope you stay with us again

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
The place was wonderful, and the full breakfast was awesome. Bed was hard, and we were supposed to have a sofa Bed. We did have a sofa, but it didn’t make a bed. It was very clean.
Stayed 2 nights in Aug 2019

8/10 Good

Kathleen

Liked: Staff & service
The location was very good and near the bus line into Bar Harbor. The restaurant & bakery below the hotel was convenient and had good food at a reasonable price. They supplied ample towels, but not enough glasses & cups. No microwave. It is not handicap friendly. Not sure they mentioned such when booking online. The bedspread was not clean upon arrival and I had to ask them to clean it. There were no pictures on the bedroom walls to add to a cheerful ambience. The stair carpeting seemed dirty all the time and parking is difficult even though we always found a space. I would not seek this place out again.
Stayed 3 nights in Aug 2019

8/10 Good

Tang Chuen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Sherry on 14 Aug 2019
Thanks for your review glad you enjoyed your time with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Northeast Harbor
Located above a restaurant, but quiet upstairs. Washer and dryer are in the hallway. Very convenient
Stayed 5 nights in Jul 2019
Response from Sherry on 13 Aug 2019
Thank you for the nice words glad you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suites. Look to be newly renovated. Only negative was no elevator.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very large - full bedroom and separate living area with pull out sofa and kitchenette. It is walk up only - so not handicapped accessible. Also, the location in Northeast Harbor is convenient for island activities, but this is considered the “quiet side”, so there is not as much going on in town in the shoulder season as there is in Bar Harbor. Breakfast was great in the restaurant attached to the hotel - bring some cash to tip b/c gratuities are not included.
Stayed 2 nights in May 2019
Response from Sherry on 4 Jun 2019
Thank you for taking the time to write the nice review. Hope to have you as returning guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean in the heart of the city
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, all the amenities were good and the location was nice. But no one was there to tell us about breakfast even though it was said to be available when I booked the room. We have to mention this because there was nothing to eat outside of the area. The other problem was that they charged $146 and this was partly because of an extra guest, which we didn't have and they charge $15 for that. I wanted clarification on who this extra guest was, but no one showed up to check us out so we left on our own and left the key.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Wasn’t able to check in.. no staff around, hotel close early, we arrived at 0545 PM..
Stayed 2 nights in Mar 2019
Response from Terry on 1 Apr 2019
Hi, I checked with you and you told me you found the note on the door and everything was fine room was great and you wanted to stay another day. .

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sherry on 30 Oct 2018
Thank you for staying with us

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Colonel’s suites was an adorable and cozy home away from home! Great stay!
Stayed 1 night in Oct 2018
Response from Terry on 17 Oct 2018
Thank you glad you enjoyed your stsy

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Joan, Melrose, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bakery is amaaaazing, and the place is comfortable. Breakfast was the best thing I ate on our trip to Acadia.
Stayed 2 nights in Jul 2018
Response from Terry on 8 Sept 2018
Thank you glad you enjoyed your stay and the breakfasts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Sherry on 15 Aug 2018
Thanks for staying with us

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay in beautiful Acadia
Our first time in Acadia - Colonels Suites and Northeast Harbor turned out to be the perfect location for us. Great breakfast, clean and quiet room. Very comfortable bed. Close to the park and a short drive to busier, louder and more expensive Bar Harbor. Had a wonderful time - hope to return in a few years.
Stayed 3 nights in Aug 2018
Response from Sherry on 15 Aug 2018
Thanks for your kind words We look forward to having you as returning guests

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Homey atmosphere. Quite little town with pleasant crowd.
Stayed 2 nights in Aug 2018
Response from Sherry on 15 Aug 2018
Thank you for choosing our suites for your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed this hotel with a yummy bakery and a wonderful restaurant !
Stayed 2 nights in Jul 2018
Response from terry on 24 Jul 2018
thank you for staying with us. glad you enjoyed your time here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hostel in a beautiful town!
Stayed 1 night in May 2018
Response from sherry on 30 Jun 2018
thank you glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean little hotel
Stayed 1 night in Jun 2018
Response from terry on 24 Jul 2018
thank you for staying with us

6/10 Okay

Nayaz, Norwood

Liked: Cleanliness, staff & service
We booked a room for 4 , but there was only one 2 bed and a sofa, 4th person had to struggle
Stayed 1 night in May 2018
Response from Terry on 4 Jun 2018
Sorry you were not happy but as stated in our description 1 queen bed in bedroom 1 queen sleeper sofa in living room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This suite was so perfect! It was great location, ten minutes from Bar Harbor and local trails for hiking. The room itself was perfect and clean. The staff was very friendly and accommodating. It was nice to have a bakery/restaurant downstairs as well.
Stayed 2 nights in May 2018
Response from Terry on 2 Jun 2018
Thank you glad you enjoyed your stay

8/10 Good

Stuart, NC

Liked: Cleanliness, property conditions & facilities, room comfort
quiet town
we came in Christmas time, most shops and restaurants were closed.
Stayed 4 nights in Dec 2017

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017