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"Excellent standard throughout."

"The place is amazing. The cleanliness second to none. Lovely staff...all very polite and courteous. Loved our stay and the place is so full of character. Beautiful plasterwork and decorations."

"Dinner by Microwave?"

"Lovely hotel & spa, excellant location for the town centre. Staff all friendly & welcoming."

"The hotel is being renovated but that didnt spoil our stay the staff were all friendly and the bar and restaurant area were stunning. Stayed in room 108 which had two large windows with amazing views."

"We stayed for one night to attend a concert nearby. I'd booked a while ago and was a little dubious reading some of the recent reviews. The hotel has a great location and is as you'd expect a Victorian seaside hotel to be, a little dated but that's part of the charm. The hotel boasts commanding views over the bay and close to the castle. We had 2 rooms booked, both were spacious, clean and seemed to have new furniture. The staff were lovely. There's minimal parking, but we managed to park nearby. Overall the hotel was ideal."

"Brilliant location - 5 mins from South Bay beach. Room was basic as dog friendly but was clean, comfortable and had storage. Dogs allowed in bar area. Multi-storey car 5 mins away. Indoor pool at £6 a session. Will definitely come back."

"An amazing hotel, beautiful rooms, comfortable beds. Ian and John were so welcoming. Newly decorated with homely relaxing colours. Will definitely go back."

"Excellent service room excellent food excellent friendly staff"