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"Great hotel close to York and the nearby Designer Mall. Food served in the Fat ASbbot pub. COVID restrictions apply but everything was clean and safe. Used the pool and facilities. Quiet with just a few residents utilising the service. Overall great stay and would happily book again."

"What an absolute wonderful place to stay. Could not fault the hotel or staff. All excellent. We found out the hotel was closing for NYE. We felt so sorry for the staff and owners but despite the bad news we were still given a first class service and the food was excellent."

"Friendly check in. Room had dirty makeup wipe from previous guest in a drawer and cobweb on ceiling light. Bathroom was in need of attention. Fantastic view from room and great location"

"The hotel decor is tired and shabby and could do with refreshing. The cliff top location is lovely. Due to Covid-19 restrictions breakfast is a pre-ordered bacon or sausage roll in a bag with a yogurt, biscuit and pastry, to be taken to your room or eaten elsewhere."

"This was our second stay here and we enjoyed it just as much as the first time back in March. The staff are excellent, they are helpful and knowledgeable. The hotel is well located for exploring Helmsley."

"Fantastic stay with great staff"

"Amazing place with delicious food and really friendly staff. Would love to return after the refurbishments!"

"It was lovely but paid a lot considering the spa was closed breakfast good food in the restaurant very expensive and poor quality paid £11 for a ploughman’s lunch it was terrible and hardly anything on it"

"We had an amazing time. Even in the light of these crazy times every member of staff were friendly welcoming and professional. We had one of the best meals ever and will definitely be back as soon as we get through this weird period of time. Thank you so much"

"This is a truly Grand property, with very friendly staff and great service"