Ratings based on 133 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Classy, comfortable, exquisite food.

Posted 09-Jul-2017 on Orbitz
Hanayura was a perfect destination for the first three nights of our honeymoon. Hospitality is top notch, and the food is incredible. We enjoyed kaiseki dinner in our room two nights in a row. I wouldn't recommend eating lunch if you're planning to have kaiseki.
5 out of 5
by Robert

Treat yourself

Posted 29-May-2017 on Hotels
Ryotei Hanayura Ryokan was a fantastic and truly unique experience. We booked a private onsen room which was very relaxing. One thing I want to emphasize is just how excellent the meals are because it is not especially clear on the web site just how elaborate you can expect them to be. Dinner is like a 10 course (I actually lost count) Japanese set that is equally as delicious as its presentation would indicate. Breakfast offers you both a fixed set spread as well as a buffet of the highest quality. Everything was perfect. The staff were all very professional and accommodating. Plus the location is a short walk from Shikotsu-Toya National Park and there is a bus stop right across the street from the hotel. You'll be very pleased with your stay here.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
5 out of 5
by A verified traveller

Posted 23-Feb-2017 on Hotels
Staying at Hanayura was a unique experience you may be able to have only in Japan. It is expensive but is worth it!
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Nice stuff!!

Posted 13-Dec-2016
Very friendly and nice staff for helping me everything! A very good place for hot spring and sight seeing. Nice breakfast!! Nice dinner!! Worth to go!
5 out of 5
by A verified traveller

High class ryokan

Posted 23-Oct-2016 on Hotels
amazing place especially in combination with the autumn colors
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Aug-2016 on Hotels
4 out of 5
by Min

This traveller left a rating score only Posted 08-Jul-2016 on Hotels
5 out of 5
by william from atlanta, ga

Posted 20-Jun-2016 on Hotels
excellent place and package for romantic getaway, though a bit pricey.
4 out of 5
by Pui Sze from Hong Kong

Master Chef & Great Service

Posted 01-May-2016 on Hotels
We spent 2 nights in tatami room with open bathtub and half board. The room and the public hot bath were expected. But the dinner in the room was surprisingly good, both in terms of service and food. And the 2nd night, the food was even better (variety - no repetition, cooking and presentation, in particular vegetables). We really recommend to stay 2 nights, so that you will be pampered by chef.